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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The US and UK also varied on how they wanted to retrieve take-out orders. Generational divides.

2020 197
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Restaurant Insiders on 2020 Lessons Learned, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? In 2020 the restaurant industry learned that offering delivery and running an efficient operation is necessary to stay alive.

2020 180
Insiders

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Air Quality Solutions to Generate Revenue and Attract Customers

Modern Restaurant Management

The fact is that customers who are uncomfortable and/or allergic to cleaning supplies, paints, insecticides, and other materials used in restaurants will not stay as long or spend as much money. " They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health.

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Unlock Customer Loyalty with Digital CX: Three Ways Restaurants Can Take Action

Modern Restaurant Management

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. Leveraging digital channels like websites, social media, text and email, to manage reservations, handle carryout orders and communicate pick-up instructions to eager diners is essential to thrive in a post-covid world.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. The younger generations don’t just want great food, they expect memorable experiences. Change management needs to be a top priority. Here are their responses. To read part one, click here.

2021 230
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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. In Love with Tech, but Impatient.

2022 215
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Restarting Your Restaurant? Here Is An 8 Point Restaurant Checklist To Make The Process Smoother

The Restaurant Times

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. managing each step efficiently can be challenging. managing each step efficiently can be challenging. Therefore, a well-prepared restaurant checklist is required to manage the reopening process in the smoothest possible way.