Focus POS

DECEMBER 19, 2019

Considering an upgrade in 2020? Your reporting software should give you detailed insight into your operations and give you actionable data to help you make better business decisions and increase your overall bottom line. If you haven’t already made the leap, you absolutely must implement online ordering in 2020. Add employees.

POS 107

POS Hospitality 2020 Loyalty Program 107

Ken Burgin

FEBRUARY 29, 2020

I wrote a fairly lengthy article back in 2001 , with advice on how to manage the effects on small businesses – it still holds up well. Plus some thoughts last month on the need for a 2020 Plan B. There are great options to rent new equipment – no need to run down your capital.

2020 88

2020 2001 2007 2009 88

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

JULY 21, 2020

Check your governor's website. SBA 7(a) loans can be used on a variety of business expenses: purchase equipment, upgrade your real estate, stock up on inventory, tackle an emergency, and more. You can use your business line of credit to finance just about anything: payroll, rent, equipment, inventory, and more.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurants that are nimble and able to quickly pivot to new operational strategies in response to today’s rapidly changing business environment will have the most reason for optimism.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

7 Shifts

JANUARY 11, 2021

2020 was a tough year, and you made a ton of sacrifices and difficult decisions already. Install protective equipment such as glass screens or barriers for outdoor tables. Update your restaurant website with changed hours, menus, dining information, and online ordering links. "Winter is coming".said

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

MAY 20, 2020

Beyond the current operational and financial issues plaguing the hospitality industry lies a very difficult reality. Long-term success will depend on re-envisioning traditional concepts and strategic development of new operational practices that integrate practical social distancing protocols with more permanent delivery/take-out platforms.

Food Safety 203

Food Safety Consumer Goods Hospitality Food Order 203

Modern Restaurant Management

AUGUST 11, 2020

Set up your livestream with the equipment and virtual event platform of your choice. Your restaurant already has a crew of experts: chefs, bartenders, event managers, and more. If you already have the right audio and video equipment for broadcasting livestream events, you’re ready to go. Classes and Tastings.

Events 212

Events Entertainment Food Supply Equipment 212

Modern Restaurant Management

DECEMBER 29, 2020

Leveraging technology, Chayon managed to pivot the business model. I love giving my clients the option to order directly from my own website and being certain that I am always providing them with the best service I can.” ” Levanon pointed out the role technology has played in 2020 helping restaurants stay operational.

Technology 197

Technology Website Management Food Order Customer Service 197

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 How Tech Solutions Address Shortages and Increase Revenue.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

NOVEMBER 30, 2022

Fast forward to 2020, a year when the world was forever changed by the COVID-19 pandemic. The hospitality industry served as the launch pad for the revival of the two-dimensional barcode, and now restaurants of all sizes are relying on this method to keep operations booming in a contactless world.

Hospitality 180

Hospitality Download Website Management Customer Service 180

7 Shifts

FEBRUARY 12, 2021

Despite the unfortunate closures, new restaurants are opening every day, and at rates close to what they were prior to March of 2020. You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Each has advantages and disadvantages.

License 195

License Equipment Certification Information 195

Modern Restaurant Management

APRIL 2, 2021

Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. The integration allowed Pho MPH to streamline all online orders, including third-party delivery and direct from their website, into one user-friendly platform. ” .

Online Ordering 201

Online Ordering Website Management Social Media Customer Service 201

Modern Restaurant Management

AUGUST 7, 2020

In early July 2020, a group of 239 scientists from 32 countries warned the World Health Organization (WHO) that the Coronavirus spreads mainly through the air. What are restaurant operator options when ignoring the guidelines is no longer an alternative? The WHO responded quickly and confirmed that these scientists are correct.

Outdoor 203

Outdoor Back of House Retail Website Management 203

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Restaurant Clicks

FEBRUARY 21, 2020

Equipment & Maintenance. This is to help run a profitable operation, but it’s not a law set in stone. In order to keep operations smooth and customers happy, you’ll want to keep your employees happy. Different types of food service businesses will also require a different space in terms of equipment. Technology.

License 79

License 2020 Food Truck Equipment 79

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

7 Shifts

APRIL 24, 2020

The outbreak of COVID-19 in early 2020, and subsequent social distancing and self-isolation protocols have wreaked havoc on restaurant workers everywhere. With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely.

Social Media 352

Social Media Insurance Website Management Government 352

Modern Restaurant Management

DECEMBER 20, 2021

POS and restaurant management software have made it easier than ever to set up your own system and cut out the need to reach out to a third-party whenever there are issues. from 2019 to 2020. Restaurants have discovered that they don’t need big, bulky, multi-page websites. Landing Pages.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Deliverect

DECEMBER 27, 2020

You’ll learn how each approach benefits consumers and operators in different ways. Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. Online Ordering Today.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

DECEMBER 28, 2023

The survey ran between October 23 and November 13, receiving more than 250 responses from chefs, representing independent restaurants and operators and 44 states throughout the country. million in February 2020. Respondents collectively serve more than 14 million covers annually and have more than 3.2 million Instagram followers.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. An IVR is a digital operator that fields your calls. Capacity Management. Interactive Voice Response System. Every year in the U.S.,

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. Update your website, social media, online listings, and answering machine with what you’re offering right now such as takeout, delivery, and curbside pickup.

Marketing 215

Marketing Social Media Influencer Online Ordering 215

Goliath Consulting

NOVEMBER 23, 2021

Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. QR codes have been around since 2010, but they didn’t catch on for mainstream use in North America until the 2020’s.” How will this affect the restaurant business in the future? in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Change management needs to be a top priority.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Perfect Daily Grind

MARCH 20, 2023

To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. “Within the first three months of operating, we were shipping coffees to all 50 states.”

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

The Restaurant Times

MAY 14, 2021

Restaurant operators are also responding to the challenges of the new normal by shifting to the kitchen-as-a-service (KaaS) model. Hence, it is always advisable to hire an agent who can complete these tasks for you in a short period while you focus on the operational aspects of your cloud kitchen. Kitchen Apparatus.

License 75

License Online Ordering POS Food Order 75

The Restaurant Times

JUNE 1, 2022

In 2020, the US ice cream industry produced more than 1 billion gallons of ice creams generating around USD 5.6 Purchase Equipment. Once you are done with the location, you can start designing the interiors and procuring the necessary equipment. Check the US Small Business Administration (SBA) website for more details.

License 52

License Insurance Employee Relations Website Management 52

Deliverect

DECEMBER 27, 2020

You’ll learn how each approach benefits consumers and operators in different ways. Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. Online Ordering Today.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. Be open and transparent with your employees – tell them about the changes in your operations and use additional measures to keep your employees safe: Provide Safety Gear.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

EATER

AUGUST 26, 2021

Some of them are run by independent operators looking for a cheap and easy way to try something new (and for extra revenue to keep the lights on as the industry continues to struggle); many more are run by a number of large companies making big bets on delivery being the future of the restaurant industry.

Dine-in 102

Dine-in Delivery Equipment Fast Casual 102

Modern Restaurant Management

APRIL 6, 2022

This provides peace of mind and allows them to proactively manage and optimize air quality as needed to help reduce risk and ensure the healthiest possible air environment. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021.

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

Modern Restaurant Management

AUGUST 31, 2021

percent of the population is now vaccinated , restaurants need to be prepared to handle a rush of reservations while simultaneously sustaining takeout operations. With digital ordering also comes the infamous “curbside pickup”: a term foreign to many prior to 2020. Given that 46.5

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Ken Burgin

JUNE 7, 2022

They have strong local connections with customers and employees and adjusted to the business restrictions in 2020-22 – adaptable, flexible, resilient and loved by their community. They have a happy and helpful website, online bookings, fast responses to email and social media messages, and employees are kept regularly updated.

Recycling 60

Recycling Sustainability Compost Food Supply 60

Restaurant365

JULY 24, 2020

Restaurant365 customer Wow Bao recently announced it has partnered with operators in various cities to offer alternative sources of revenue by utilizing their space, equipment and personnel to serve prepared Wow Bao staples, while third-party delivery providers provide delivery of the meals to customers. You’ll have to package.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147