article thumbnail

2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

– Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020. Today, loyalty is evolving beyond traditional email campaigns into a fully integrated, 360-degree consumer strategy that aims to recognize and engage customers at every interaction with the brand.

2025 419
article thumbnail

How to Attract More Guests to Your Restaurant in 2025

ChowNow

In this article, you will learn: How to improve your restaurants visibility so more people discover you Engagement strategies that turn first-time visitors into repeat customers Practical marketing tactics to fill more tables and increase takeout orders Here are eight strategies proven to attract more customers to your restaurant.

2025 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Best Restaurant Technology Of 2025

ChowNow

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. If customer retention is a priority consider a digital loyalty program or automated marketing tools. Consider your budget.

2025 195
article thumbnail

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." – John Campbell, owner of RiverPalm Terrace Small businesses had no choice but to dive headfirst into digital marketing during the pandemic. The pandemic changed how businesses market, no doubt about it.

article thumbnail

The State of Date Night Dining

EATER

But when the pandemic upended our routines, we decided to mark each Sunday with date night to decrease the general Groundhog Day daze of March 2020. both 38 Lawyer and marketing director Together for 12 years, married for seven years Denver What does date night mean for you? Jennifer: We like to go out to restaurants.

article thumbnail

MRM Research Roundup: Delivery Fraud, the Playground Effect, and Top 100 Places to Eat

Modern Restaurant Management

SpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. For a copy of the survey results, email info@researchoncommand.com.

Delivery 221
article thumbnail

A Non-Scary Guide to What to Buy Before the Tariffs Kick In

EATER

I will not prod you to order 200 Vitamix blenders from Amazon like theyre hand sanitizer la 2020. In April, Primal Wine sent out an ominous email to shoppers on its natural wine platform, saying, In the short term, we foresee a shortage of European wines once the existing pre-tariff inventory is depleted.In