Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Relay's technology dispatches couriers to restaurants who have pending delivery orders. Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

SEPTEMBER 16, 2020

Since April, our team at Revenue Management Solutions (RMS) has been asking consumers how they are interacting with restaurants. Delivery, takeout and drive-thru. 5-11 with 800 US respondents, one in three (36 percent) consumers reported using delivery, takeout and drive-thru “more or much more” vs. pre-pandemic.

Delivery 508

Delivery Loyalty Program Online Ordering Food Safety 508

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. This indicates that free delivery is quickly becoming an expectation or at least a defining reason for choosing one brand over another. percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

OCTOBER 1, 2020

Many have started offering their menus on third-party delivery websites. Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Looking at the data proves much of what we already know.

Delivery 493

Delivery Loyalty Program Download Online Ordering 493

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Restaurants vs. delivery services. COVID-19 Consumer Dining Trends. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Of restaurants that have stayed open, many shifted their focus to takeout and delivery. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

DECEMBER 16, 2020

This marks the first time the restaurant industry and third-party delivery companies have come together to create guidelines and culminates a year-long effort by the Association to develop national policies based on the experiences of restaurant operators of all sizes. & Canada. ”

Delivery 474

Delivery Food Safety Online Ordering Food Order 474

Modern Restaurant Management

FEBRUARY 11, 2021

A fraud scheme where cybercriminals leverage the Telegram messaging platform to steal from restaurants and food delivery services was just identified by research and analysis from Sift’s Digital Trust and Safety Architects. Consumers have likewise responded, as the number of smartphone food delivery app users has increased from 36.4

Delivery 474

Delivery Food Safety Online Ordering Food Order 474

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The rule will go into effect on October 13, 2020, with a compliance date of August 13, 2021. Litigation. Administrative Developments.

2020 410

2020 Restaurant Law Agriculture Compost 410

Modern Restaurant Management

SEPTEMBER 30, 2020

13 percent said it was because they now prefer takeout/delivery. Takeout and delivery: a fast-growing and critical component for restaurant success. Most important factors when it comes to the takeout and delivery. Earning rewards for dining out or ordering takeout/delivery is becoming even more important to consumers.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic. meal delivery consumer spending.

Online Ordering 472

Online Ordering Management Management Point of Sale 472

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. The Delivery Dilemma. However, navigating the delivery landscape is much easier said than done. Compliance Is Key.

2019 357

2019 2020 Employee Relations 2030 357

Modern Restaurant Management

APRIL 2, 2021

Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. The integration allowed Pho MPH to streamline all online orders, including third-party delivery and direct from their website, into one user-friendly platform. ” .

Online Ordering 504

Online Ordering Website Management Social Media Customer Service 504

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

7 Shifts

JUNE 23, 2020

With COVID-19 shutting down businesses worldwide in 2020, restaurants were forced to shut down their dining rooms and pivot to off-site dining only—takeout and delivery. There are two main options when it comes to opening your restaurant for delivery. Pros of in-house delivery. Cons of in-house delivery.

FOH 370

FOH Delivery Insurance Back of House 370

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. In the U.S.,

Guest Recovery 508

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 508

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. Managing cash flow can be difficult for seasonal businesses. Plan for Gaps in Your Budget.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

APRIL 27, 2020

Included in the document are highlights of the recently released Food and Drug Administration (FDA) Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic. OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

MAY 16, 2022

That’s up from $640 billion in 2020. Even with robust growth, the restaurant industry faces steep challenges right now, with labor shortages, higher inflation, challenges with home food and drink deliveries, and ongoing food and supply chain shortages. Food Delivery Issues. ” Covid Issues Still on Front Burner.

Insurance 520

Insurance 2022 Food Safety Delivery 520

ChowNow

SEPTEMBER 23, 2020

With reduced staff and higher operational costs, flexible restaurant management software helps restaurateurs adapt quickly to new challenges. The biggest factor that we’ve seen is a huge spike in restaurant delivery and takeout software. What restaurant management software will be critical for restaurants in 2021?

Management 370

Management Management Loyalty Program Mobile Ordering 370

EATER

MAY 5, 2021

The pandemic has forced restaurants to accommodate delivery in order to stay relevant. Although we did offer delivery, our menu decisions, like most of our decisions, had up until that point prioritized the entire dining room experience. were for delivery — an even split that is not atypical. Tricky_Shark/Shutterstock.

Delivery 322

Delivery Back of House Food Order Online Ordering 322

Modern Restaurant Management

OCTOBER 22, 2020

Restaurant foot traffic is down, and restaurant brands of all sizes have been forced to pivot and leverage digital tools, third-party delivery, and storefront partners to capture demand any way they can. Beyond content delivery, QR codes are providing contactless ways to pay and increase self-service.

2020 529

2020 Mobile Ordering Customer Experience Customer Service 529

Modern Restaurant Management

JANUARY 22, 2020

Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. Thanks to the arrival of food delivery applications, the casual diner can now satisfy his or her cravings whenever he or she pleases. Online Ordering and Mobile Apps. Self-Service Tech.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Technology also allows for seamless delivery operations during colder months. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

OCTOBER 27, 2020

So innovative chains are instead doubling down on the safer service option: takeout and delivery. Wingstop is expecting to open 120 more locations in 2020; growth numbers you may not expect during a pandemic. Go All In on Digital Delivery. Contactless delivery. An easy to use app. Simple online ordering.

Innovation 558

Innovation Hiring Mobile Ordering Online Ordering 558

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

DECEMBER 21, 2020

During the pandemic, restaurants that quickly pivoted to takeout and delivery were able operate more profitably than those who were slow to change. Next year will bring new competitors to restaurants such as fresh food vending and more fresh grocery meal options available for delivery. Increase Need for Transparency.

2021 553

2021 Technology Food Supply Food Safety 553

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. When our managers would do their schedule, they would have to manually check the event section to [see if there was] an event this week or not.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

DECEMBER 29, 2020

Leveraging technology, Chayon managed to pivot the business model. “Business owners in the food industry understand that technology, and especially that which powers delivery, is the 2020 and 2021 rising star, and they are eager to invest more into it,” said Dragontail CEO Ido Levanon. .” ” .

Technology 493

Technology Website Management Food Order Customer Service 493

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

OCTOBER 22, 2020

In addition, 210,000 businesses have reopened that were once temporarily closed, with a large increase of reopenings in September 2020. New restaurant openings in Q3 2020 are only down 10 percent compared to Q3 2019. They can also focus on creating a unique brand that customers will come back to both physically and with delivery.

2019 495

2019 Food Supply Food Truck Outdoor 495

Modern Restaurant Management

APRIL 17, 2025

"We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restaurant Management (MRM) magazine. "Pre-pandemic, Back in 2020 before bots and reselling reservations were as prevalent as they are today, Tock launched a sophisticated prevention system.

Reservations 251

Reservations Fine Dining 2024 2023 251