Modern Restaurant Management

NOVEMBER 5, 2020

As news of loosening restrictions in some parts of the country offers diners an opportunity to return to indoor dining, will customers be ready and willing? The activities that cause the most anxiety appear to be touching shared surfaces and proximity to other customers. Contactless is not just a solution for our present circumstances.

Technology 184

Technology Guest Recovery Customer Experience Mobile Ordering 184

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

APRIL 27, 2020

Included in the document are highlights of the recently released Food and Drug Administration (FDA) Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic. OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

OCTOBER 19, 2021

A major pain point for our clients has been navigating regulatory compliance issues such as corporate officer updates, alcohol license and permit renewals, and training team members in proper alcohol service protocol. The 2020 entry period garnered more than 23,600 entries for 62 licenses in 30 counties. Know Your Protocol. ID, Please?

License 215

License Point of Sale Employee Relations Restaurant Law 215

Modern Restaurant Management

AUGUST 6, 2021

ahead of the February, 2020 pre-pandemic timeframe ($70.6 “As life returns to some semblance of normalcy and customers return to in-person dining, now is the time for restaurant owners to carefully review their coverage.” On the upside, U.S. eating and drinking outfits saw sales stand at approximately $4.4 That’s 6.6%

Insurance 197

Insurance 2021 Guest Recovery Point of Sale 197

Modern Restaurant Management

SEPTEMBER 27, 2021

When COVID ends, consumers expect their visit frequency to quick-service and full-service restaurants to increase to levels beyond that of pre-COVID life. On average, they expect their quick-service visits to increase by 1.7 visits per month and full service by 3.4 Full-Service Restaurants. Since Q1 of 2020, 10.9

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? The goal is to emerge from this crisis stronger than ever. Many even want to.

Guest Recovery 188

Guest Recovery Food Safety Fine Dining Management 188

Cheetah

APRIL 26, 2021

but not wholly demolished during 2020. In fact, the industry is set on a quick recovery. During 2020, many food truck operators were smart enough to notice that, while financial districts and office areas were dried up, demand rose in suburban and non-traditional regions. Diners are already subscribed to these services.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? The goal is to emerge from this crisis stronger than ever. Many even want to.

Guest Recovery 162

Guest Recovery Food Safety Fine Dining Management 162

Modern Restaurant Management

FEBRUARY 25, 2021

COVID-19 has been a devastatingly destabilizing force for the food service industry. Restaurateurs have left no stone unturned: they’ve employed third-party delivery services, moved further toward e-commerce, and set up outdoor dining to engage with patrons safely. The Matter of Space: A Look at the Market.

Guest Recovery 178

Guest Recovery Online Ordering Point of Sale Retail 178

Rocket Fuel

MAY 1, 2023

This highlights the increasing consumer demand for convenience and the importance of offering delivery options for QSR operators. Higher guest checks for delivery: Guest checks for delivery have consistently been higher than other channels over the past three years.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Foodable

MAY 25, 2021

Crawford moved from New York City—having previously served as the chief technology officer for Godiva—to Nashville to join CKE in the fall of 2020. They both have a desire and drive to be the best they can possibly be… it’s all about scale and size, and ensuring that we have the guest experience in mind.” territories.

Guest Recovery 91

Guest Recovery Hospitality Technology Franchise 91

Restaurant365

JUNE 3, 2020

(June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Restaurant365’s new features address the key areas currently facing restaurants: re-hiring, staffing, customer safety, delivery and profitability. “As

Guest Recovery 60

Guest Recovery Hiring Food Safety Customer Service 60

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

7 Shifts

AUGUST 20, 2020

Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. I’ll always keep 7shfits because it helped me through probably one of the craziest transitions of the hospitality/service industry that there ever has been. ”

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Aaron Allen & Associates

MARCH 19, 2020

March 19, 2020 Domino's Announces Need for 10,000 Employees Domino's announces the need for 10,000 full-time and part-time employees to support increased demand for delivery. March 19, 2020. March 19, 2020 Cameron Mitchell Cameron Mitchell Restaurants announces it will be closing restaurants temporarily and laying-off 4,500 employees.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

JULY 30, 2021

We couldn’t think of anyone better than Tebow and his foundation to fulfill our dream of faithful community service.” In 2022, Just Salad will expand its award-winning Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app, further encouraging sustainable eating on the go.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Foodable

NOVEMBER 17, 2021

Beacham says, “ Reef is a platform in the marketplace of proximity and so we believe the closer that you can get to where people are working, we can deliver goods and services to them quicker, better, cheaper.” To hear more from all of the guests that stopped by Hospitality Hangout , check out this episode.

Guest Recovery 76

Guest Recovery Food Franchise Franchising 76

Modern Restaurant Management

JULY 14, 2020

. “With 100 years of quick service success, the time has never been more perfect to envision what the next century of White Castle and the restaurant industry looks like. Restaurants interested in opting in or customers interested in recommending their favorite Black-owned restaurants can visit doordash.com/black-owned.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Black Box Intelligence

SEPTEMBER 13, 2021

Since 2020 completely turned the industry on its head, you can’t make comparisons like you used to. To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. Comparable Restaurant Foot traffic.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

Black Box Intelligence

MARCH 8, 2022

2021 saw the industry continue to rebound from the difficulties of 2020. These issues, along with continued surges in COVID infections, are slowing the recovery. . From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways. 2021 Restaurant industry news.

2022 52

2022 Guest Recovery Point of Sale 2021 52

Aaron Allen & Associates

SEPTEMBER 24, 2021

Your customers, crews, stakeholders, and shareholders all put their faith in your judgment and leadership. It’s the same thing over and over, and constant coverage we’re consuming on the pandemic in multiple facets — now on to restaurant recovery from COVID. You can learn more about our services or get in touch here. .

Audits 104

Audits Guest Recovery Government 2020 104

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Attract New Customers.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. In 2020, 65. Salata is on track to have 25 new franchise contracts secured by the end of 2019.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. restaurants are very likely to have fewer dine-in customers this fall/winter than usual. Another potential revenue generator is offering meal kits that customers can cook at home themselves.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

JULY 1, 2020

Yelp released an Economic Impact Report outlining economic shifts as restaurants start to reopen for dine-in service and people respond to Black Lives Matter protests across the country. Yelp's Economic Impact Report. What Consumers Mean by 'Safe' Recent research conducted by Ecolab Inc. Ecolab chairman and CEO.

2020 180

2020 Travel Food Safety Consumer Goods 180

Aaron Allen & Associates

MARCH 19, 2020

March 19, 2020 Cameron Mitchell Cameron Mitchell Restaurants announces it will be closing restaurants temporarily and laying-off 4,500 employees. March 19, 2020. March 18, 2020. March 18, 2020 L.A. March 18, 2020. March 18, 2020. March 18, 2020. March 17, 2020. March 17, 2020.

2020 52

2020 Guest Recovery Point of Sale Employee Relations 52

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. Breakfast burritos were the 7th most ordered item on DoorDash in 2020.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

AUGUST 16, 2021

Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a Restaurant Reckoning, what customers expect from delivery and a wine awakening. Nearly one in three (29 percent) want restaurants to enforce all guests wear face masks when moving around the venue or between courses. Diner Dynamics.

2020 189

2020 Food Safety Hotels Dine-in 189