Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. ” The gift of food. 22 percent of customers are looking to buy restaurant merchandise. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

7 Shifts

OCTOBER 15, 2020

The restaurants who received the funding agreed to pay all employees non-tipped minimum wage, plus their tips as the restaurant returns to regular operations, and agreed to serve at least 500 free meals to New Yorkers affected by COVID-19. The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. Consider food costs, labor costs, and cost of marketing your reopening. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Employee health. Download the full guidance, here.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. So, how can restaurants address these air quality issues and get more customers through their doors each night? What Makes Customers Happy?

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. . Army Officer.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Implementing the latest tools of the trade can simplify tasks for employees and help restaurants wow diners.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. The younger generations don’t just want great food, they expect memorable experiences.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

SEPTEMBER 27, 2021

Maintain visible hygiene cues : vaccinated consumers are among the most cautious and will continue to crave health and safety reassurance before returning to pre-COVID life. When COVID ends, consumers expect their visit frequency to quick-service and full-service restaurants to increase to levels beyond that of pre-COVID life.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

7 Shifts

AUGUST 20, 2020

Now, the building is the home of The 1894 Lodge, a bar and restaurant with a unique, chef-driven menu loaded with comfort food. Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. They stayed together.”

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. market for online food delivery.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

MAY 15, 2020

In the following post, we’ll be covering the state and provincial requirements for health and safety among restaurant workers—follow your jurisdiction’s laws to keep your team safe and healthy. Last updated May 15th, 2020 Health Screening Requirements in the US Click the state titles to expand. Face coverings: Recommended. Connecticut.

Document 347

Document Employee Relations Reference Travel 347

Next Restaurants

JANUARY 27, 2021

At the beginning of 2020, none of us could have imagined how the year would unfold and how COVID-19 would affect our lives. This gives your customers essential information about your business, including hours, a link to your website, and even a link to your menu. Share Health & Safety Measures.

Marketing 111

Marketing Email Marketing Online Ordering Social Media 111

Modern Restaurant Management

NOVEMBER 30, 2020

But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view. What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. We're spacing people.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Restaurant365

MARCH 17, 2020

Helpful articles and resources related to Restaurants and COVID-19. Updated March 17, 2020. Eater A Comprehensive Guide to Coronavirus and the Food World. Ensuring employees and customers are safe is a top priority among restaurants across the nation. Posted March 16, 2020 .

Operations 122

Operations Management Management Small Business 122

EATER

MAY 22, 2020

Whole Foods photo, Brooks Kraft LLC/Corbis via Getty Images; illustrations, zuperia /Shutterstock. The risk is real: Dozens of supermarket workers have already died of COVID-19; this week, Randy Narvaez, a longtime employee at the Kroger-owned King Scoopers, in Denver, became the latest casualty of the crisis.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. According to the National Restaurant Association, the food service industry has encountered a shortfall of $80 billion and counting. SMS text messaging alerts to customers when orders are ready. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

EATER

APRIL 20, 2022

Critics say they make food inequity even worse. During the 2018 election campaign that swept her into office, a constituent quizzed her about the spread of dollar stores and the lack of healthy food choices in her district, where the residents are more than 80 percent Black. James Leynse/Corbis via Getty Images.

Food Safety 105

Food Safety Food Retail Small Business 105

The Restaurant Times

JUNE 1, 2022

In fact, an average American consumes ~23 lbs of ice cream and related frozen desserts every year. In 2020, the US ice cream industry produced more than 1 billion gallons of ice creams generating around USD 5.6 The location should have good visibility to attract customers from off the street. Food Service License.

License 52

License Insurance Employee Relations Website Management 52

EATER

AUGUST 3, 2020

More than 43,000 meatpacking and food processing workers have tested positive for COVID-19 this year This story was originally published on Civil Eats. “A That’s how a decade-long employee for Tyson Foods, Inc. That’s how a decade-long employee for Tyson Foods, Inc. A nightmare.”.

Food 112

Food Kitchen Safety Front of House Food Safety 112

Deliverect

APRIL 20, 2020

Food delivery was booming business before we were hit by the coronavirus. 2020 food trends predicted a rise in the popularity of desserts and sides, both in-house and for deliveries, and it appears that life in lockdown has sped up this trend. Touchless customer service experience. Desserts and side dishes.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

EATER

JANUARY 28, 2021

When the pandemic hit, Tamez continued to support local restaurants, Uni among them, by ordering takeout, but the food was never quite as good, he says. For others, anything a customer might need during the meal — more drinks, napkins, or condiments — just requires a quick call to the front desk. Hotels have suffered similarly.

Hotels 135

Hotels Fine Dining Dine-in Front of House 135

Restaurant Engine

MAY 26, 2021

With the Covid pandemic in 2020 and even in 2021, the restaurant industry found itself having to adopt new ideas and look deep into the future. In today’s world, it refers to restaurants using robots to cook and prepare the food. The automated robot can free up your staff to meet the customer service needs of your restaurant.

Kitchen Safety 106

Kitchen Safety Reference Customer Service Mobile Ordering 106

The Restaurant Times

DECEMBER 20, 2021

According to a survey by Bacardi Global Brand Ambassador in 2020, around 63% of US consumers prefer to drink low-to-no alcohol options to cut back on calories. So, ensure that every detail of the bar is aligned with the concept, right from the style of service to decor & ambience. Food Service License.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

Black Box Intelligence

MARCH 8, 2022

2021 saw the industry continue to rebound from the difficulties of 2020. From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways. And off-premise dining continued its dominance, as consumers enjoyed the safety and convenience of eating at home. .

2022 52

2022 Guest Recovery Point of Sale 2021 52

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. "ezCater's platform provides effortless online ordering and exceptional customer service." Orlando: Up to 40 locations. Panama City: Up to six locations.

Franchise 165

Franchise Franchising Catering Online Ordering 165

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. Getty Images. Buy “One Fair Wage” at Amazon or Bookshop now.

Back of House 144

Back of House Employee Relations Delivery Mobile Ordering 144

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. In the U.S.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191