Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

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Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 71 percent rely on delivery for 11 percent or more of sales.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

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2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. The data also points to a broken customer arrival experience. The State of What Feeds Us. Restaurant apps reign supreme over third-party apps.

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2021 Fast Casual Mobile Ordering Social Media 170

Chowly

FEBRUARY 23, 2024

While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% trillion in sales for 2024 signals strong economic activity.

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JANUARY 2, 2020

California Grapples with Regulation of Home Kitchens : On October 7, 2019, the California legislature passed Assembly Bill 377, to increase regulations on microenterprise home kitchens. This bill represents California’s continuing struggle to regular microenterprise home kitchen operations. Litigation.

2019 84

2019 License Restaurant Law Website Management 84

7 Shifts

JULY 27, 2022

They've been up north since the 90s, and in 2019, they embarked on a digital transformation. The team started by importing about a year's worth of sales data from their Xilnex point-of-sale into 7shifts to get the ball rolling on projections. “We And those sales forecasts came within 10% accuracy. Region: Canada.

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Point of Sale Franchise Franchising 2005 195

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. These elements were not offset by topline sales gains so many felt the pressure on the bottom line in actual earnings.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

The Restaurant Times

OCTOBER 28, 2021

Restaurant technology can simplify your operations to a great extent and . Technology can easily streamline your day to day operations on busy nights and weekends. Restaurant Technology To Prepare Your Restaurant For Full Capacity Operations. Point of Sales (POS) System . Kitchen Display System .

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Technology Operations Point of Sale Mobile Ordering 52

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Retaining and Attracting Employees.

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POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

MARCH 9, 2023

Patrick’s Day weekend in 2019, 63 percent of car-related fatalities involved drunk drivers, and in 2018, 33 percent of pedestrians killed in car crashes over the holiday were intoxicated with a BAC over 0.08. Spirit sales are 153 percent higher than usual over the holiday weekend, and it’s the number one beer drinking holiday.

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Bar Insurance Restaurant Law Point of Sale 180

Modern Restaurant Management

DECEMBER 20, 2021

Restaurants have endless third-party ordering app options, but those do come with a price, approximately five-twenty percent of each sale. Contactless payment eliminates a potential hurdle between you and more sales. The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior.

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Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Cheetah

MAY 17, 2021

What Can Restaurant Operators Do with the Funds? Just how much financial support you may be eligible for depends on when you started operating your restaurant. All food & beverage businesses for whom at least one third of their income is from onsite sales are eligible to apply. Who Manages the Restaurant Revitalization Fund?

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Webinar Point of Sale Food Truck Government 143

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. " Remarkable Resiliency. foodservice industry.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

OCTOBER 26, 2022

A Federal Reserve Bank of San Francisco Diary of Consumer Payment Choice report further revealed that consumers continued to use credit cards and debit cards for most of their payments, accounting for 57 percent of total payments in 2021 compared to 55 percent in 2020 and 54 percent in 2019. According to a PYMNTS survey of 3,250 U.S.

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Consumer Goods Restaurant Law Audits Customer Service 179

Modern Restaurant Management

DECEMBER 30, 2020

At-home meal kits increased 13x in 2020 from 2019, with some of the most popular options including NYC-based I CHIRAN’s Take-Home Ramen Kit and New England Lobster’s Lobster Roll Kit in San Francisco. This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines.

2020 211

2020 Merchandise Retail Point of Sale 211

EATER

APRIL 10, 2024

Wonder, which operates 11 locations mostly in New York City and its adjacent suburbs, is intent on rethinking restaurant delivery. Wonder, which operates 11 locations mostly in New York City and its adjacent suburbs, is intent on rethinking restaurant delivery. Locked in the kitchen” is hyperbole, but the micrograms aren’t.

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Delivery Cash Management Point of Sale Back of House 130

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

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2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

AUGUST 12, 2020

Restaurants that are nimble and able to quickly pivot to new operational strategies in response to today’s rapidly changing business environment will have the most reason for optimism. Simplifying the menu streamlines operations, making items faster and easier produce while also saving on labor. In 2019, labor costs averaged 31.6

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Food Safety Website Management Online Ordering Food Order 203

Modern Restaurant Management

APRIL 23, 2021

The program will allow eligible restaurants and other food establishments to access the RRF application or data they need to fill out the application through their point-of-sale (POS) service providers. “The SBA must be as entrepreneurial as the entrepreneurs we serve.

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Point of Sale Webinar Small Business Customer Service 128

Modern Restaurant Management

JUNE 15, 2021

Restaurants have responded to capture more off-premises sales by improving digital menus, whether found in-app, through a Google search or on store screens. More restaurants are also considering hiring their own courier service to deliver food directly to customers or linking up with aggregating sales platforms as a way to preserve margin.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

FEBRUARY 27, 2020

The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

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2020 Mobile Ordering Point of Sale Fast Casual 195

7 Shifts

SEPTEMBER 14, 2020

Ultimately, The Human Bean decided to partner with 7shifts – and has seen booming sales, controlled labor cost percentages, and a measurably more efficient scheduling process across their corporate-owned locations ever since.

Management 195

Management Management Point of Sale Franchise 195

Modern Restaurant Management

MARCH 24, 2021

Two key factors are driving the problem for restaurateurs: the first is the fact that delivery has become more than just another sales channel. Depending on what kind of hardware and POS system a restaurant is using, each delivery app may require a unique and intensive process to integrate it with current operations.

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Delivery Customer Service Point of Sale Customer Experience 189

Modern Restaurant Management

APRIL 7, 2023

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. In 2019, Lending Express conducted a survey where 7.5

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Cash Management Equipment Front of House Small Business 100

Foodable

APRIL 12, 2022

Mobile payment app Strike has partnered with Shopify, alternative payment provider Blackhawk Network, and point-of-sale supplier NCR to create a new US payment system that allows merchants to quickly receive payments in dollars after people pay with crypto. All of this made operational in conjunction with Cash App.

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Point of Sale 2019 Technology Marketing 115

Modern Restaurant Management

OCTOBER 30, 2020

This figure can go up for management staff, which costs $10,361 on average in 2019. Is your operation in a position to rehire lost staff? In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system.

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Front of House Point of Sale Technology Back of House 197

Modern Restaurant Management

JUNE 22, 2020

In January of 2020, Impossible Foods, a leader in plant-based meat alternatives, primarily focused sales on the restaurant trade, selling to less than 200 supermarkets; by May of 2020, the company was selling its line of plant-based products in more than 3,000 retail markets and grocery stores.

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Point of Sale 2019 Food Supply Restaurant Law 179

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence. Restaurant same-store sales growth was +5.3%

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Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

JULY 5, 2022

Gradually, states let operations resume, but no matter where you are, we are all now in the same boat: no staff! I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. It has been an incredible couple of years.

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Seating Training Customer Service Point of Sale 187

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. Read the first part, here.

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2024 Loyalty Program Customer Experience Customer Service 132

Black Box Intelligence

MAY 23, 2023

Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant Sales Growth Weakest Since July Restaurants saw their year-over-year same-store sales and traffic growth fall for the third consecutive month in April. Same-store sales growth was 1.3% Same-store sales growth was 1.3%

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Webinar Point of Sale 2022 Front of House 52

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. This edition of MRM News Bites features Toast, Yelp, Aramark, Clover and Fiserv, OpenTable, Tripadvisor, Rich Products, Taffer’s Tavern, Dinova, DeliverThat, ParTech, SpotOn and TouchBistro.

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Sports Point of Sale Entertainment Customer Experience 153

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Restaurant365

APRIL 4, 2022

Businesses in most industries spend about 6% to 7% of annual sales on various technology to help make them better at what they do. Until recently, restaurant operators might have spent 2% of revenues on restaurant technology. The State of Sales, Staffing, and Food Costs. Restaurant365’s mission is to help restaurants thrive.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167