EATER

DECEMBER 16, 2021

In early 2019 these efforts gained steam with a series of New York Times exposés on food delivery companies such as DoorDash. For example, Vianne explained, “DoorDash might offer a higher $12 delivery fee per order. Vianne once delivered a Starbucks order to one well-known celebrity.

Back of House 141

Back of House Employee Relations Delivery Mobile Ordering 141

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. " Reducing Food Waste. Changes at the Top for McDonald's.

Waste 101

Waste Food Leadership Customer Service 101

Modern Restaurant Management

OCTOBER 18, 2019

Winnow Raises $20M to Fight Food Waste. The company, with US offices located in Iowa City, has recently made headlines in the country, having been selected as a food waste innovator and recipient of the Zero Hunger | Zero Waste Kroger Foundation Grant. 63 million tons of food is wasted every year. ” Marc Zornes.

Waste 104

Waste Food Franchise Franchising 104

Modern Restaurant Management

FEBRUARY 5, 2021

Many people are still looking for a special, social experience when they dine out, and one way to do this is to order from a tasting menu or to share "flights" of specialty drinks. Mushroom-based options. Unique Cocktails, Drinks and Herbal Infusions. Stress-relieving and mood-boosting supplements are especially having a moment.

Dietary Restrictions 181

Dietary Restrictions Seasonal Menu Consumer Goods Mobile Ordering 181

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. PYMNTS reports that about 55 percent of restaurants have adopted curbside pickup, and 50 percent provide mobile order-ahead options. There are 6.92

Technology 197

Technology Mobile Ordering Customer Experience Customer Service 197

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) They are also able to offer orders for pick-up from their physical location. Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Apicbase

FEBRUARY 29, 2024

It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant sales in the US grew from $842.3 million in 2021, to $974.9 That’s 4% more than the previous year.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

APRIL 1, 2021

For example, 55 percent of customers are willing to pay an additional 10 percent in fees and 82 percent are willing to wait 10 percent longer for their orders from a platform that offers better working conditions. Forty-five percentof independent restaurant customers’monthly food spend is on orders placed online.

2021 122

2021 2025 Mobile Ordering Online Ordering 122

Modern Restaurant Management

SEPTEMBER 14, 2021

Greg joined the Restaurant Facility Management Association (RFMA) in 2016, earned his Certified Restaurant Facility Professional designation in 2017, was chosen Restaurateur of the Year in 2019, and currently serves on the RFMA Board of Directors. Paul Soulliere: Information Systems Manager | 25 years. Who is a James Beard Award winner?

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

DECEMBER 28, 2020

Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. Those that are continuing to prosper had their technological house in order prior to the pandemic. The trends for next year are going to be touchless and contactless ordering.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. sweepstakes that gives restaurant operators the chance to win a state-of-the-art mobile ordering system.

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. (

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. They also have the choice of using the MarketConnect app to order and pick up from a designated shelf onsite, avoiding interactions and maintaining necessary social distancing.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

FEBRUARY 28, 2020

One similar concept of note was announced by Lebua Hotels & Resorts, whose Bangkok-based day club, Float, was estimated to launch by end of year 2019, according to Forbes. In November 2019, Zagat brought back its first print edition of its legendary guidebook. million who spend $11.5 billion on average. Taylor Sokol.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 Launched in October 2019, DDK is DoorDash’s first shared commissary kitchen based in Redwood City with multiple restaurants under one roof. Founded in 1955 and headquartered in the greater Portland, Oregon area, Smart Foodservice employs approximately 900 associates.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Taco Bell Sustainable Packaging. From 2011 to 2019, Karel served as senior vice president for ARCOP, Inc., ” Krispy Krunchy Expansion.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

AUGUST 28, 2020

Today, her success has finally proven to her parents that cooking is a viable and sustainable career for women. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks. It’s cinematic and beautiful and the interviews are thoughtfully crafted. It comes straight from our subjects.”

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

SEPTEMBER 1, 2020

More than one in four (27 percent) stated they will not feel comfortable dining out until there is a vaccine, with nearly one in four (23 percent) saying they will only order for pickup and/or delivery for the rest of 2020. More than one in six Americans (17 percent) want QR codes for ordering and paying.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Available curriculum includes: Culinary Foundations, Plant-Based Foundations, Seafood Literacy, James Beard Foundation’s Waste Not, and American Egg Board’s EggPro Course.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

RGU

FEBRUARY 11, 2020

New keywords: sustainability and health For several years now, the keywords associated with food have changed. First of all, there is new attention on the theme of environmental sustainability ; it is no longer a niche awareness, but something that is becoming increasingly mainstream, especially among the younger members of the population.

Marketing 52

Marketing SEO Food Social Media 52

RGU

FEBRUARY 11, 2020

New keywords: sustainability and health For several years now, the keywords associated with food have changed. First of all, there is new attention on the theme of environmental sustainability ; it is no longer a niche awareness, but something that is becoming increasingly mainstream, especially among the younger members of the population.

Marketing 52

Marketing SEO Food Social Media 52

Modern Restaurant Management

MARCH 13, 2020

ICV will combine the remaining DRH and JK&T Wings sports bars, which it acquired in October 2019, making the combined company the largest franchisee of BWW. ” In October 2019 ICV made a significant investment in JK&T Wings, a leading franchisee of Buffalo Wild Wings, in partnership with management. ” Andre Gruel.

Franchise 145

Franchise Franchising Customer Experience Customer Service 145

EATER

JULY 6, 2022

Multiple former female employees also allege that the farm’s nearly all-male leadership created a sexist environment in the livestock program, culminating in a 2019 letter-writing campaign to Stone Barns leadership and the resignation of two employees in protest. A staffer in the Stone Barns greenhouse in 2019.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

RGU

FEBRUARY 11, 2020

New keywords: sustainability and health For several years now, the keywords associated with food have changed. First of all, there is new attention on the theme of environmental sustainability ; it is no longer a niche awareness, but something that is becoming increasingly mainstream, especially among the younger members of the population.

Marketing 52

Marketing SEO Food Social Media 52

Modern Restaurant Management

FEBRUARY 1, 2021

The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. 21 percent of those ordering restaurant delivery in the past month are new users. “Which is why loyalty is more critical than ever in this sector,” noted Passikoff.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Minimizing food waste will continue to be a focus in 2020. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

MAY 7, 2021

Randy’s Donuts began franchising domestically in the summer of 2019. Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. Saudi Arabia had a successful pop-up store at the 2019 Riyadh Season and is opening its first permanent store in Jeddah this summer.

Franchise 173

Franchise Franchising Sustainability Fast Casual 173

Modern Restaurant Management

JUNE 14, 2020

Both of us have a firm belief that only businesses with high-quality and profitable growth will sustain in our sector. My vision was to transform the delivery and pick-up ordering experience. For the 2019 financial year, Grubhub had 23 million active customers, recorded 180 million orders, GMV of $5.9

Food Safety 169

Food Safety Loyalty Program Kitchen Safety Online Ordering 169

Modern Restaurant Management

MAY 5, 2020

" Cheetah offers transparent pricing to consumers, independent restaurants and small businesses with next-day, contactless delivery for orders placed through its mobile application. Consumers simply order through the mobile app and pick up the next day from one of Cheetah’s designated drive through locations.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122

Modern Restaurant Management

JANUARY 31, 2020

The report found that most local economies nationwide slumped in 2019, down 1.3 percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. . Uncertainty around trade policy also hindered local economic growth in 2019,” said Carl Bialik, Yelp’s data science editor.

2020 192

2020 Loyalty Program Point of Sale 2019 192