Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view.

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Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

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2020 Kitchen Safety Food Safety Loyalty Program 198

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Despite this, value velocities on Christmas Eve and Day were up by +37 percent and +42 percent versus 2019. ” What Restaurant Employees Want at Work. Key Takeaways. out of 5.

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2022 Mobile Ordering Guest Recovery Point of Sale 216

Hot Schedules

JANUARY 27, 2020

T he restaurant industry had a hectic and rather complicated 2019. HotSchedules Co-Founder and Chief Customer Officer David Cantu recently joined Fred LeFranc, CEO of Results Thru Strategy, on a webinar to discuss the big trends that operators need to be aware of going into the new year. Top Restaurant Industry Trends to Know for 2020.

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2020 Webinar Employee Relations Allergens 117

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. The restaurant industry is nothing if not innovative and resilient. Through this innovation and will to thrive, businesses in the industry can capitalize on the opportunities available in this new environment.

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Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Del Taco was recognized for adding multiple Beyond Meat items to its menu in 2019 and for heavily advertising these offerings to meat-lovers, vegetarians, and vegans alike. This data covers U.S. to its menu.

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Hospitality Food Consumer Goods Point of Sale 184

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. .

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Franchise Franchising Fast Casual Point of Sale 204

Xtra Chef

SEPTEMBER 25, 2019

This year, McDonalds acquired two companies, Dynamic Yield and Apprente , giving them the tools and the teams to to automate order taking while using data to make personalized suggestions based on the customer. The more invoices our customers scan, the easier it is for our software to automate this process.

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Technology 2019 Employee Relations Mobile Ordering 65

Modern Restaurant Management

APRIL 23, 2021

This collaboration is just one example of the many innovative and creative ways we’re connecting with entrepreneurs in the hardest-hit and underserved communities,” said SBA Administrator Isabella Casillas Guzman. Providing educational resources dedicated to answering questions small businesses have related to the RRF.

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Point of Sale Webinar Small Business Customer Service 129

Modern Restaurant Management

DECEMBER 3, 2020

Wescott was appointed as CFO in September 2019, and after a year of cross functionally working within the company and playing an integral role in the success of the brand in the face of the pandemic, the taco shop has added COO to her title. "ezCater's platform provides effortless online ordering and exceptional customer service."

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EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Part of the problem was that her work experience was all in Mexico. She sees 2017 as a make-or-break experience, “one of the worst years of my life. Getty Images. Monica Burton.

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Back of House Employee Relations Delivery Mobile Ordering 141

Restaurant365

JUNE 26, 2020

In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place. This credit covers temporary, seasonal, part-time and full time employees.

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Blog Audits Employee Relations Restaurant Law 78

Modern Restaurant Management

JULY 15, 2020

In 2019 we were introduced to the chicken sandwich war, and in 2020 it raged on as chain and independent restaurants added the sandwich to their menus for diners to enjoy. Similar to Grubhub's 2019 Year in Food Report , diners are continuing to eat vegan and vegetarian dishes. Top Foods of 2020. chili: 228 percent more popular.

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2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

JANUARY 15, 2020

. “As Thanksgiving was celebrated so late in the month, it fell into December for 2019 according to the calendar we use for reporting.” This was the best 2-year growth rate in all of 2019 and the fifth consecutive quarter in which the industry has been able to post positive growth under this longer-term view.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

JANUARY 22, 2021

. “While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. percent over 2019. ” Naf Naf Expands in Dallas Area. . Good 2020 for Mountain Mike's.

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Modern Restaurant Management

AUGUST 14, 2020

“Virtual kitchens are a unique franchising opportunity that gives us a new and innovative way to capitalize on consumer trends at a low cost,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc. ” Dickey’s is now offering a franchise discount for existing Owners Operators. 10 units in Chicago.

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Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

DECEMBER 17, 2020

“Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.” 22 percent of customers are looking to buy restaurant merchandise. percentage points compared to the same month in 2019. Service-related mentions became more positive by 6.0

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

FEBRUARY 27, 2020

Restaurant operators agree that the use of technology provides a competitive advantage, and as such are investing in customer-facing technologies that will enhance service and convenience for their guests. Consumers are embracing the industry more as they continue to shift their spending away from physical items and towards experiences.

2020 192

2020 Influencer Point of Sale Food Safety 192

Buzztime Business

FEBRUARY 3, 2021

NYSE American: NTN), today announced that its registration statement on Form S-4 relating to the proposed merger involving NTN and Brooklyn ImmunoTherapeutics LLC (“Brooklyn”) and the proposed sale of NTN’s assets to eGames.com Holdings LLC (“eGames.com”) has been declared effective by the Securities and Exchange Commission. CARLSBAD, Calif.,

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Specials Cash Management Point of Sale Document 60

Buzztime Business

MARCH 1, 2021

NYSE American: NTN) unanimously urges NTN’s stockholders to vote FOR ALL the proposals to be voted on at the March 15, 2021 special meeting of stockholders, all of which relate to the proposed merger involving NTN and Brooklyn ImmunoTherapeutics LLC (“Brooklyn”) and the proposed sale of NTN’s assets to eGames.com Holdings LLC (“eGames.com”).

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Cash Management Point of Sale Document Employee Relations 60

The Restaurant Times

MARCH 8, 2023

She developed her passion for wines while working for key restaurant brands during her university years, leading her to establish Cuvee3, a successful consultancy company providing beverage-related services. By valuing every employee equally, companies can become more productive and stronger.

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Specials 2012 Food Truck Back of House 52

EATER

JANUARY 8, 2021

And yet, the Mexican state with few traditions, better known for its seafood and innovative, pioneering chefs like Plascencia, Benito Molina, and Jair Téllez, was rigid about birria de res: All Tijuana stands served it the same way. Moreno opened New York City’s Birria-Landia in 2019.

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Food Truck White Paper Back of House 2018 145

Ordyx

JANUARY 14, 2020

You need to make sure that the ambiance is right, that the staff is well-trained, and that your customers stay happy. This includes keeping your enterprise and customer information safe from hackers. Restaurateurs keep customers’ information to help them tailor dining experiences and use it for customer loyalty programs.

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Point of Sale Employee Relations Loyalty Program POS 52

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

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Management Management 2019 Employee Relations 284

Modern Restaurant Management

NOVEMBER 20, 2019

” Minardi brings more than 35 years of global restaurant business experience to CPK, most recently as the International President at Madrid-based Telepizza Group, leading an IPO launch for the company and entry into five new international markets. . The second opened in September 2019 in Broken Arrow, Okla.

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Modern Restaurant Management

MARCH 24, 2020

Ultimately, our end goal with virtual kitchens is to reach wider audiences with our acclaimed, innovative menu items.” Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company. Being part of Yum! US Foods Holding Corp.

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Food Supply Kitchen Safety Cash Management Food Safety 102

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Apicbase

SEPTEMBER 23, 2022

The level of quality, service and innovation is high. With the traditional elements of pizza, they create a new experience. An experience that combines the high quality of fine-dining with the cosy atmosphere of sharing dishes with friends. Fast Casual Restaurant. Christian Brandt’s LinkedIn Profile. 31 Outlets.

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Fast Casual Casual Franchise Franchising 52

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Redesigning workflows to ensure safe distancing between employees.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

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Mobile Ordering Front of House Fast Casual Customer Service 216

Black Box Intelligence

JUNE 14, 2023

Every quarter, Black Box Intelligence has the privilege of hosting executives from the top restaurant chains in the country for our State of the Industry (SOTI) webinar where we reveal the latest trends and insights driving today’s restaurant experience. fewer front-of-house hourly employees. fewer front-of-house hourly employees.

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Webinar Employee Relations Point of Sale Customer Service 81

Modern Restaurant Management

SEPTEMBER 30, 2020

The top choice by far was having a culinary experience similar to eating at the restaurant. restaurants are very likely to have fewer dine-in customers this fall/winter than usual. Another potential revenue generator is offering meal kits that customers can cook at home themselves.

2020 190

2020 Mobile Ordering Guest Recovery Customer Service 190

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 190

Modern Restaurant Management

OCTOBER 29, 2020

. “With 92% of restaurant traffic now off-premise, this funding gives us the opportunity to provide more restaurants with innovative ways to reach more consumers. “We believe technology like Flippy ROAR can improve customer service and kitchen operation. ” Lunchbox Secures Funding.

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Online Ordering Customer Service Seasonal Menu Food Order 144

Modern Restaurant Management

DECEMBER 27, 2019

NCR and Zynstra have worked together for several years, reflected in the launch of NCR Software Defined Store introduced in January 2019 and in use by companies like Pilot Flying J. I am personally very excited about what it means for our customers and our team and am looking forward to leading the acceleration of our vision for the market.”

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Mobile Ordering Customer Service Point of Sale Customer Experience 123

Modern Restaurant Management

JANUARY 17, 2020

“We’re honored and excited to have the support of Liquid 2 Ventures, an investor who can bring both financial capital and a wealth of experience to support our efforts to strategically grow Curry Up Now,” said Curry Up Now’s Co-Founder Amir Hosseini. Hattie Marie's Looks to Franchising.

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Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

MARCH 16, 2020

analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. percent from unusually high numbers a year ago related to U.S. Imports during 2019 totaled 21.6

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Mobile Ordering Online Ordering Point of Sale POS 122