Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. " Remarkable Resiliency. Visits at P.M. Check values up.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Indoor Media

JULY 27, 2017

When you own a growing restaurant, every day you strive to create a friendly atmosphere and be a part of your customers’ daily routines or perhaps even lifelong memories. Here are seven blogs that you may want to follow for tips and trends that will help you improve your restaurant’s profitability. Look no further! Next Restaurants.

Blog 88

Blog Marketing SEO Website Management 88

Culinary Cues

MAY 23, 2021

Now that the pandemic was beginning to come under control and state governments were loosening the grip of protocol on restaurants – customers were beginning to re-emerge, albeit with some trepidation. Ghost kitchens, food trucks, curbside, home delivery, and on-line engagement will only get better. www.harvestamericacues.com BLOG.

Guest Recovery 444

Guest Recovery Front of House Employee Relations Food Truck 444

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. In this year’s second quarter, off-premises grew by +5 percent compared to a year ago, driven by gains in carry-out and delivery orders.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Hot Schedules

JULY 15, 2021

Hospitality systems can’t undo labor legislation, failed harvests or political turmoil, and with hotels in urban markets still seeing revenues dip as much as 52 percent compared to 2019, operators need to utilize every possible method to cut costs. It’s good for customers too, as dishes are consistent and quality control stays high.

Pricing 148

Pricing Management Management Cash Management 148

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. percent of Americans excited to order this 2019 staple. DoorDash Deep Dish.

2020 183

2020 Franchise Franchising Food Order 183

ChowNow

FEBRUARY 11, 2020

After all, the delivery giant more than doubled what they call their “restaurant inventory” in the past quarter. While customers might initially be delighted by the array of choices they have, the prices will leave them shocked and disappointed. In fact, they added 150,000 non-partnered restaurants to their platform in Q4 2019.

Pricing 158

Pricing Online Ordering Customer Experience Social Media 158

Goliath Consulting

DECEMBER 12, 2020

In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). Cameras will also allow restaurants to serve customers in a touchless environment. Touchless Service. And the best part?

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

EATER

SEPTEMBER 30, 2021

In 2019, when [Instacart founder] Apoorva Mehta publicly apologized for supplementing pay with tips in response to our protests , the company lowered the base pay floor from $10 to $7,” the group says. Our goal is to get Instacart to engage with us.”.

Insurance 145

Insurance Customer Service 2019 Delivery 145

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

The Restaurant Group

NOVEMBER 9, 2020

In a recent 2019 restaurant survey, almost half (45%) of the U.S. diners follow restaurants on social media, and 39% of that group use social media to determine between dining out and delivery. It’s a fact that 77% of consumers recommend a restaurant or retail establishment to a friend after a single positive experience.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Hot Schedules

JANUARY 27, 2020

T he restaurant industry had a hectic and rather complicated 2019. On top of those issues, restaurateurs also dealt with increasing food costs and the operational questions presented by third-party delivery. . These customers are more conscious of what they’re putting in their bodies,” Cantu said.

2020 117

2020 Webinar Employee Relations Allergens 117

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. Most expected delivery to be their saving grace, but quickly picked up on the benefits of curbside pickup. Online Ordering and Delivery Penetration. These will likely continue well into the foreseeable future.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

The Restaurant Times

NOVEMBER 17, 2021

Takeout, drive-through, and delivery accounted for 60% of all restaurant and foodservice sales in October 2019, according to the National Restaurant Association. As a restaurant owner, you probably are already convinced of the need of offering your customer the convenience of online ordering. Restaurant Website .

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Bingage

FEBRUARY 3, 2022

Plan something for Valentine’s day home delivery menu for the people who are sitting and enjoying at home. Combining two pleasures is a treat for your customers. The best you do for your customers on Valentine’s day. It increases the lifetime value of a customer. Live Musicial Events. Is there anything better?

Marketing 98

Marketing Social Media Coupons Events 98

Restaurant365

FEBRUARY 8, 2022

In this two-part blog post series, you’ll learn the importance of forecasting in restaurants and how to accurately implement restaurant demand forecasting. It helps you determine what customer traffic trends look like and what menu items and product mixes look like. Some operators are using 2019 as a benchmark.

2022 78

2022 Cash Management Point of Sale Inventory 78

Restaurant365

APRIL 4, 2022

That figure is expected to grow as drastic changes in both the industry and consumers push restaurant operators toward technology to help them both improve their operational and financial efficiency while doing a better job at reaching customers across various channels. Live from Austin! The State of Sales, Staffing, and Food Costs.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Focus POS

NOVEMBER 8, 2021

Over the past two years, restaurants have seen significant changes in how customers pay, shifting away from legacy processes to online and touchless payments. While a few years ago, customers were content to pay with cash or credit cards, customers have now grown to expect more payment options. since March 2019.

Mobile Ordering 78

Mobile Ordering Front of House Customer Service Customer Experience 78

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 65% 65% of customers prefer self-service kiosks. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Future Food

MAY 20, 2020

Customers in restaurants, cafes and fast-food venues will be very sensitive to health and hygiene and as such, they will translate messy to unhygienic. Genki Sushi - The Unconventional Sushi Experience A new way to order - A personal prepared to order sushi train delivered direct to your table - contact free. Me&u ordering app.

Hospitality 113

Hospitality Food Customer Service Food Order 113

Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Adjusting to government-imposed business restrictions.

2021 78

2021 Operations Mobile Ordering Social Media 78

360Training

MARCH 17, 2020

It causes an acute respiratory illness, also known as the Coronavirus Disease 2019 (COVID-19). Those with the disease may experience fevers, coughing, and shortness of breath. Of course, just because you experience these symptoms doesn’t mean that you have COVID-19. Coronavirus Symptoms. Hand Washing. Food Safety Training.

Kitchen Safety 88

Kitchen Safety Food Safety Healthcare Customer Experience 88

KaTom

SEPTEMBER 15, 2020

Being a popular and delicious food item that can feed several people for a reasonable price, it’s no surprise that pizza has catapulted to the top of the pandemic comfort food pyramid, with delivery-driven concepts grabbing a big slice of the pie. The pandemic has also affected delivery systems. The Rise & Fall of the Hut.

2020 61

2020 Kitchen Safety 2025 Franchise 61

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

DECEMBER 30, 2021

In 2019, the UK government mandated the fortification of flour with folic acid to impede inborn disabilities in children. The market size of functional food globally, valued at USD 178 billion in 2019, is projected to reach USD 268 billion by 2027, indicating a CAGR of 5.2% during the forecast period. Create A Business Plan.

Food 52

Food License Cash Management Consumer Goods 52

Indoor Media

SEPTEMBER 26, 2017

That means you have to find ways to get new customers through the door. Part of the reason it works is that your coupon gets into the hands of potential customers over and over again. Custom-Printed Receipts. But what about the receipts handed to customers at your restaurant? Local Repeat Customers. Learn more.

Advertising 78

Advertising Coupons Email Marketing Social Media 78

Black Box Intelligence

JUNE 24, 2021

Our data shows that sales are up, and they are stronger than they were back in 2019. Tracking your business metrics and benchmarking them against the rest of the industry can help you understand where you stand, and whether you need to make adjustments to attract the right customers. Trend# 2: Delivery will continue to evolve.

2021 57

2021 Guest Recovery Consumer Goods Back of House 57

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 103

Fast Casual Customer Service Online Ordering Casual 103

Restaurant365

AUGUST 6, 2021

With restaurant restrictions and shifting customer behaviors, restaurants in 2020 and much of 2021 faced fluctuating sales and revenue levels. Forecasting can help prevent understaffing that results in negative customer experiences, as well as overstaffing that wastes labor hours. Forecast by Revenue Center.

Point of Sale 78

Point of Sale Inventory 2021 Waste 78

Bingage

FEBRUARY 6, 2020

Valentine’s Day is a productive way to attract a bunch of customers outside your restaurant. of restaurants offer an experiential dining experience for their guests including entertaining activities and romantic music. Catch those beautiful moments and send to your customers, which they can appreciate for life.

Marketing 98

Marketing Loyalty Program Social Media Email Marketing 98

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Future Food

AUGUST 14, 2019

This drives the obvious demand for supermarket food, food markets, home deliveries, take-way food, cafés, restaurants, food halls, fast food majors and the list goes on and on. Food media globalisation – we are exposed to food as a social and experience-led commodity more now than ever before. Related Future Food Blogs.

Social Media 79

Social Media Café Retail 2014 79

Restaurant365

NOVEMBER 23, 2021

In 2019, the overall hospitality industry had a turnover rate of 78.9%, according to the Bureau of Labor Statistics. The debate around causes roars on — wage rates, government support, fear of illness, difficult customers. This starts with defining customer service as part of the culture, rather than as a transaction.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

Lavu

MARCH 6, 2020

The article below is adapted from Elad Blog by Elad Gil of San Fransisco, California. To read his full blog, please click here. In December 2019, cases of a new respiratory virus emerged in Wuhan, a major city of over 10 million residents in the Hubei region of China. The Emergence of COVID-19. Wipe down work areas regularly.

Government 78

Government Food Supply Hospitality 2009 78

Black Box Intelligence

NOVEMBER 1, 2021

By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. . Most respondents believe that the guest experience will also improve. . Share of Stomach Winners: Limited-Service Restaurants and Grocery Delivery. Is your turnover better than your competitors?

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! delivery success rate. We are excited to serve new and existing customers in the greater Idaho Falls and Pocatello areas.”

Food Supply 79

Food Supply Franchise Franchising Customer Experience 79