Modern Restaurant Management

MAY 15, 2024

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant.

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Next Restaurants

MAY 14, 2024

By Eric Tress, Contributor Do you feel overwhelmed when juggling multiple social media pages for your restaurant? According to recent research, the average internet user uses 6.7 social networks in a month. This means you can reach millions of people through social media marketing, which is why it is an essential aspect of running a business. In this article, we’ll share tips on managing multiple social media accounts for your restaurant to maximize their benefits.

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Modern Restaurant Management

MAY 10, 2024

There is an opportunity for QSRs to attract new customers by integrating bold, exotic flavors and ethnic cuisines into LTOs and menus. Eighty three percent of Gen Z is excited for new food and beverage trends with 25 percent expecting to dine out more this year, according to a recent Datassential report. This is coupled with the global ethnic food market projected to grow by approximately eight percent from 2023 to 2023.

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Crunchtime

MAY 9, 2024

With billions of burgers served worldwide each year, brands are always looking for ways to stand out from the crowd and keep customers coming back for more. It starts with equipping your teams to deliver great experiences consistently and empowering them with the right processes and standards to do so. When implementing an operations execution tool, or when making any kind of change to a process, it is crucial to empower field users to drive that change.

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Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart.

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Open for Business

MAY 9, 2024

Spring brings warmer weather, extended daylight, and the craving for cold beverages. This is the perfect time to get your restaurant summer-ready. From transforming your space into an outdoor retreat to making the most of occasions like Father’s Day and Pride Month, there are several ways to elevate your dining experience, attract new guests, and boost your bottom line this season.

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Seasonal Menu Social Media Outdoor Email Marketing 78

Crunchtime

MAY 15, 2024

It was a typical bustling Friday rush. However, during this particular shift, chaos unfolded that would test the resolve of the staff and reveal unexpected compliance issues. As general manager (GM), I can’t say I didn’t see this coming. In fact, I tried to signal the alarm to leadership many times, along with my team, who often felt their feedback fell on deaf ears.

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Wasserstrom

MAY 15, 2024

The restaurant industry is abuzz with a concept borrowed from other sectors: dynamic pricing. This strategy involves adjusting menu prices based on factors like time of day, customer demand, and even weather. While not entirely new, technology and consumer interest are creating a potential tipping point for its widespread adoption. Dynamic Pricing in the News […] The post Will Dynamic Pricing Hit the Menus?

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Sculpture Hospitality

MAY 15, 2024

Running a restaurant is both an art and a science. While creating delicious menu items and delighting customers might be your true driving factor for owning your business, understanding its financial health is equally as important.

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Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Modern Restaurant Management

MAY 15, 2024

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant.

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Mobile Ordering Customer Service Customer Experience Technology 88

Restaurant Business

MAY 14, 2024

The brand’s newest location in New York City’s Soho neighborhood showcases a rotating menu, beverages in test, a sidewalk coffee cart and enhanced customer experience.

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SpotOn

MAY 13, 2024

One-third of tipped restaurant workers report no change in their tips over the last year A majority of tipped workers still expect the standard 15% - 20% tip  Technology is providing a solution for improved guest experience and enabling tipped workers to take home more pay SAN FRANCISCO, Calif., May 13, 2024 — The emergence of preset tip amounts and requests for tips in spaces outside the hospitality industry has some Americans feeling burnt out from the concept of tipping altogether

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EATER

MAY 10, 2024

Allie Sullberg We asked chefs how they stay safe in the kitchen, and what to do — and not to do — in case of emergencies I didn’t always keep burn cream in the kitchen. For the longest time it was in the bathroom, with the bandages and ibuprofen and Pepto Bismol. But it turns out that the kitchen is where I’m most likely to get burned in my house, whether it’s from touching a cast-iron skillet I forgot was still hot, getting splattered with frying oil, or hitting the side of the oven with my arm

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Leadership

The Rail

MAY 15, 2024

By Jose Chavez, Contributor Our culture today, more than ever before, is characterized by speed. As a result, the demand for quick and convenient dining options has been met. Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. I've witnessed how these establishments cater to our efficiency needs throughout the years without sacrificing our taste buds.

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Modern Restaurant Management

MAY 13, 2024

Tastes and preferences constantly change as trends come and go, keeping the restaurant industry on its toes. But two non-negotiables have remained strong for diners: convenience and loyalty. With digital and frictionless experiences at the forefront, diners are seeking their favorite restaurants in new, more affordable ways. The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu.

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Pricing Loyalty Program Mobile Ordering Customer Service 110

Restaurant Business

MAY 14, 2024

The multi-concept restaurant operator said it would also like its Smokey Bones barbecue concept to become a public company.

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SpotOn

MAY 15, 2024

We all know dads love to eat, and there's no better way to celebrate dad on Father's Day than to bring him to a restaurant for a fantastic meal. As a restaurant owner, you already know that Father's Day is probably one of the busier holidays of the year, alongside Mother's Day and Restaurant Week. But with every restaurant in your city promoting itself on Father's Day, it can be difficult to get your restaurant noticed by families itching for a quality meal and time toge

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

EATER

MAY 14, 2024

From the meats to the sides, pitmaster Chuck Charnichart guarantees an “explosion of flavor” at her Lockhart, Texas barbecue joint In the Texas Hill Country, barbecue is the stuff of legends. You have likely heard of Lockhart, the tiny town that is, officially, the state’s barbecue capital. And for decades, the scene was ruled by just a few smoke-stained joints — Smitty’s, Black’s, and Kreuz Market are among the most iconic — but now Barbs B Q, a restaurant helmed by 25-year-old pitmaster Chuck

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Clover - Restaurants

MAY 14, 2024

Because starting a restaurant in California can require a lot of time, passion, and budget, we’ve prepared this opening a restaurant in California checklist on how to help successfully open a restaurant in the country’s golden state. 1. Determine the concept of your restaurant There are over 68,000 restaurants in California, so it’s incredibly important to determine a unique concept that could help you stand out.

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Modern Restaurant Management

MAY 14, 2024

Denver-based chef Justin Cucci has long been a champion for sustainability at his farm-to table eateries. To date, he has opened six restaurants and venues, turning a former mortuary, gas station and brothel all into restaurants with globally inspired locally sourced menus. Cucci also wanted to create a sustainable culture for his employees and implemented a self-funded 100-percent employee stock ownership plan (ESOP) so his 325-plus Edible Beats employees will now share in the long-term financi

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Restaurant Business

MAY 14, 2024

Retail Watch: As companies look to lure inflation-weary consumers, a grocer makes a major value play. Plus, Foxtrot’s assets sold and Beyond Meat’s struggles.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

SpotOn

MAY 14, 2024

Are you a restaurant owner looking to switch point-of-sale systems? Or are you just curiously searching for the best point-of-sale systems for that restaurant you always wanted to open? When it comes to different POS systems, you’ve most likely heard of SpotOn mentioned alongside Shift4’s SkyTab POS, Toast , Clover , Square , and others.

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EATER

MAY 13, 2024

Getty Images Why do so many cookbooks these days include shots of bare skin? A version of this post originally appeared in the May 12, 2024 , installment of Dining In With Eater at Home , a newsletter highlighting the people, products, and trends inspiring how we cook now. Subscribe now. By the time that Le Sud , the third cookbook from the Paris-based recipe developer and food stylist Rebekah Peppler, hit shelves at the end of April, I’d already spent months living vicariously through its digit

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Clover - Restaurants

MAY 15, 2024

What is a barcode scanner? A barcode scanner is a piece of technology on a device that scans and reads barcodes. The scanner reads the black lines and white spaces of a barcode to store information such as product details, prices, and inventory levels. There are two types of scanners: laser and camera-based. The first uses a laser beam to read the barcode.

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Aaron Allen & Associates

MAY 10, 2024

In an era where capital efficiency and strategic growth have never been more crucial, Real Estate Investment Trusts (REITs) emerge as pivotal players in transforming the real estate landscape of the hospitality industry. With billions at stake and the need to adapt rapidly to market dynamics, understanding how REITs can support your expansion, renovation, or operational optimization is vital.

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Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Restaurant Business

MAY 9, 2024

Saving on labor, food and overhead costs has always been a priority for restaurant operators, but in recent years—with tighter competition and other challenges—it’s never been more important. When considering ways to trim costs, one area operators may not immediately gravitate toward is upgrading equipment. Existing equipment, such as ovens and stoves, work alright for many businesses.

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The Rail

MAY 9, 2024

By Briana Hilton, Contributor “Right now is the hardest it has ever been in 25 years of running restaurants,” said Bryan Solar, chief product officer at SpotOn. While the industry has been clouded by a variety of pressures that defined 2023 (such as inflation and price sensitivity), Restaurant Dive predicts that such challenges may push restaurants to embrace new solutions this year.

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Squirrel Systems

MAY 11, 2024

In the ever-evolving restaurant industry landscape, virtual brands have emerged as a buzzworthy innovation. These “ghost kitchens” operate without a traditional brick-and-mortar presence, selling their culinary creations exclusively through online delivery platforms. As the concept gains traction, a critical question arises: Are virtual brands a sustainable economic benefit for operators or merely a fleeting trend?

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