Restaurant Business

JUNE 13, 2025

Both the SevenRooms and Symbiosys purchases are part of DoorDash’s transformation from a delivery company into an all-around technology supplier for restaurants. Get today’s need-to-know restaurant industry intelligence. It builds upon DoorDash’s existing ads business, which reached a $1 billion annual revenue run rate last year.

Reservations 202

Reservations Leadership Advertising 2025 202

Modern Restaurant Management

DECEMBER 18, 2024

I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more. Artificial intelligence (AI) will continue to shape the industry, influencing every aspect of restaurant operations. Offering consistent customization options across all ordering channels will be critical.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Restaurant Business

JUNE 11, 2025

Get today’s need-to-know restaurant industry intelligence. News marketing delivery technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. View All Articles by This Author Want breaking news at your fingertips?

Advertising 219

Advertising Fast Casual Social Media Leadership 219

The Rail

APRIL 10, 2025

From the aforementioned QR codes to artificial intelligence (AI) powered inventory systems, digital tools transform how restaurants manage, monitor, and communicate their supply chain practices. This level of transparency protects against recalls, reduces fraud, and supports stronger relationships between restaurants and their suppliers.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

Modern Restaurant Management

JUNE 18, 2021

Artificial Intelligence (AI) can also help monitor crops and make decisions in farming based on real-time data. Building on the concepts of a circular food economy, talk centers around recycling and how to return packaging to suppliers. Employ the Internet of Things (IoT) to Ag. The opportunities are endless. Manage the Packaging.

Sustainability 508

Sustainability Tip Distribution Food Food Supply 508

Modern Restaurant Management

APRIL 10, 2024

Some restaurant operators have employed data analytics and generative artificial intelligence (GAI) to help automate the upselling process during a transaction by suggesting meal upgrade options when customers input orders. However, back-office operations and accounts payable are just as appealing targets for cybercrime.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

AUGUST 24, 2022

Utilizing co-sourcing, restaurants, restaurant software providers, food distributors, or suppliers of any size can take advantage of the global talent pool at a scale that makes sense for them. Fast food chains are starting to use artificial intelligence (AI) order-taking systems. Thankfully, that is not the case anymore.

Sourcing 450

Sourcing Social Media Front of House Customer Experience 450

Modern Restaurant Management

APRIL 3, 2023

Then, leaders can use these insights to fix the issues, doing things like increasing training, switching to more safety-conscious suppliers, adjusting internal processes, hiring additional staff, etc., to improve quality, safety, and compliance. Tech is revolutionizing the way we audit, improving and automating the auditing process.

Audits 474

Audits Food Safety Food Truck Information 474

The Rail

OCTOBER 17, 2024

Artificial intelligence (AI) technology has enhanced predictive analytics, enabling you to anticipate changes and predict which strategies will work best. It eliminates guesswork, allowing you to cut the messy spreadsheets and frantic phone calls to suppliers out of your routine. In reality, it’s easily solvable with the right tools.

Food Supply 130

Food Supply Waste Supplies Food 130

Goliath Consulting

SEPTEMBER 27, 2020

According to Rob Carpenter, founder and CEO of Valyant AI, a Colorado-based artificial intelligence company focused on QSR customer service, “AI ultimately provides an intelligent, convenient and informed customer service experience by way of improved order speed and accuracy” (5).

Technology 397

Technology Mobile Ordering Food Safety Customer Service 397

Modern Restaurant Management

JANUARY 5, 2024

The best plans utilize: More sustainable and diverse suppliers. Increased use of automation, artificial intelligence and robotics. Review client, vendor and supplier history to give context to the cash flow state and evaluate the status of a supply chain. Regionalized supply chains. Production and warehousing investments.

Supplies 294

Supplies Cash Management Food Supply Transportation 294

Modern Restaurant Management

MARCH 18, 2021

Imagine menus that inform a patron which items came from BIPOC suppliers. It could act as a kind of hub of in-house intelligence that can not only inform what is possible but can also advise restaurants what should be offered give the resources in the kitchen. Want to find out what’s most important to them?

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

7 Shifts

JULY 16, 2021

Find Quality Suppliers. Sure, details are essential, but what's more important is a plan that will help you move along intelligently from the start. Find Quality Suppliers. Major suppliers. Whenever possible, visit your supplier's warehouse and taste the coffee first-hand.” Find the Right Location. Obtain Funding.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

DECEMBER 16, 2021

Early software adopters’ leg up – Supply chain software platforms will continue to gain traction across the global supplier base as they realize the necessity of an efficient supply chain. Moving forward, organizations will stop doing the same annual audits for all suppliers. The end of one size fits all.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

NOVEMBER 15, 2022

Another way to shore up margins is working with suppliers and distributors to negotiate better prices and optimize freight routes. Ben Brown, Vice President of Marketing at ConverseNow : Always first try negotiating with your supplier, whether by buying in bulk where you can or doing your due diligence in researching competitors' pricing.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

Modern Restaurant Management

SEPTEMBER 19, 2023

Optimized Supply Chains Artificial intelligence can also play a huge role in optimizing the supply chain. Such jobs include making purchase requests, documenting and filling orders, making invoices and making/receiving payments, conversing with suppliers, and more.

Food Supply 322

Food Supply Food Waste Supplies 322

Black Box Intelligence

JANUARY 12, 2025

Supplier and Restuarant brands should focus on meeting customer needs and staying ahead of trends to remain competitive. Symboiotic relationships between suppliers and brands will lead to growth and resilience in the restaurant industry. For suppliers, the path forward in 2025 hinges on data-driven decisions.

2025 52

2025 Innovation 2024 Inventory 52

Modern Restaurant Management

MAY 30, 2025

The surge is fueled by increasingly accessible artificial intelligence (AI) and content creation tools, empowering SMBs to expand their marketing and sales capabilities and reach new markets. Social media is a critical driver, with 58 percent of SMBs now on TikTok, while 38 percent are actively integrating AI into their operations.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

MARCH 16, 2020

“We've heard from restaurants that they're worried about what the health crisis will do to sales, and its impact on cash flow and their ability to pay suppliers or employees,” said Therese Lim, head of restaurant product at Uber Eats.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

JANUARY 31, 2025

Hormel is among the suppliers that has found c-stores to be something of a testing ground for new flavors and product concepts. Looking Ahead to 2025 Draft beer is a big priority of both suppliers and on-premise operators in 2025 – fresh beer is a win-win for consumers and the overall industry.

Marketing 221

Marketing Loyalty Program 2024 2025 221

7 Shifts

JULY 24, 2020

Topics: Find dining; restaurant management; finding suppliers. ?? Our Restaurant Industry Trends & Insights is another intelligent tool you can use for free. These contrasting books that show there’s no right way to create a successful restaurant. But there certainly is a wrong way. Kitchen Confidential. ?? Published: 2000 ??

Book 370

Book Management Management Restaurant Law 370

7 Shifts

DECEMBER 18, 2023

Restaurant 365 Intelligence also offers in-depth analytics options. Use this extra time to improve your menu, develop supplier relationships, and implement new operations strategies. Since restaurants tend to operate on very tight margins, these financial analytics are particularly important for long-term planning.

Management 397

Management Management Email Marketing Reservations 397

Modern Restaurant Management

MAY 31, 2024

The annual survey, which assesses the perspectives of manufacturers, suppliers and operators, uncovered that only 34 percent of respondents experienced growth in volume, with more than 50 percent seeing a decline. percent over the next ten years. Key takeaways: The industrial chocolate market is predicted to advance at a CAGR of 4.5

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

ChefMod

APRIL 12, 2025

Ingredient prices change daily, deliveries arrive incomplete, supplier terms shift without warning, and chefs are left to make rapid-fire purchasing decisions with minimal data. Enter Supplier Relationship Management (SRM) SRM is more than a contract or a rebate schedule. This approach treats the symptom, not the cause.

Management 52

Management Management Audits Food Truck 52

Modern Restaurant Management

JANUARY 8, 2024

Intelligent automation and generative AI will enable people to focus on what really matters: people. Artificial Intelligence will play a bigger role in restaurants whether it’s taking orders, managing customer service or doing some of the back of the house work.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Squirrel Systems

FEBRUARY 13, 2025

Leveraging AI for Smarter Decisions and Streamlined Operations Artificial intelligence (AI) is no longer a distant future for restaurant operationsits here, and its transforming the way you run your business. As a result, youll reduce food waste, improve service quality, and keep your team focused on delivering a great experience.

2025 93

2025 POS Technology Operations 93

Cheetah

JUNE 18, 2021

Finding an honest wholesale supplier in this environment has become a challenge, especially for small to medium restaurants. With many offering similar services, transparency and quality of service are now the best parameters to judge an honest wholesale supplier. So why don’t restaurant owners choose more honest wholesale suppliers?

Small Business 130

Small Business Customer Service Pricing Waste 130

TRG Restaurant Consulting

DECEMBER 22, 2024

According to Black Box Intelligence, same-store traffic is expected to decline between 2.4% Technological Advancements Shaping the Industry Adoption of Automation and AI The integration of automation and artificial intelligence is transforming restaurant operations. and 3.4%, aligning with typical annual trends.

2025 52

2025 Loyalty Program Online Ordering Customer Service 52

Perfect Daily Grind

JUNE 13, 2025

The Italian roaster will remain the Official Coffee Supplier at Stade Roland-Garros, operating on-site cafés, carts, and self-serve points. Check out last week’s coffee news stories and make sure to read the latest Coffee Intelligence News & Opinion piece about why 2025 has been so challenging for specialty coffee so far.

2025 117

2025 Point of Sale Café 2024 117

Cheetah

JUNE 21, 2021

This is what our bi-weekly Market Watch is all about – arming you with the insight you need to make smart decisions based on competitive intelligence, news, and information. Honest Wholesale Supplier for Your Restaurant. Ready to switch to an honest wholesale supplier and put your restaurant on the road to success?

Food Supply 147

Food Supply Supplies Food Transportation 147

The Rail

MAY 9, 2024

In addition to the implementation of technological advancements like artificial intelligence (AI), the exploration of other avenues is essential in order to thrive in today’s market, from leveraging vendor relationships to effectively minimizing disruptions. Communication is perhaps the cornerstone of a great restaurant-vendor relationship.

Supplies 130

Supplies Food Supply Food Truck Technology 130

7 Shifts

NOVEMBER 17, 2021

By knowing what you're selling versus what you have, you can use software like the above-mentioned to make intelligent purchasing decisions, and automate ordering of common items. If you're using software that's made by your POS supplier, you are most likely all set. Understand your restaurant needs.

Inventory 370

Inventory Management Management Point of Sale 370

Black Box Intelligence

OCTOBER 30, 2024

The New Role of Data in Restaurant Supply Chains The most successful restaurant suppliers today rely on data to drive their strategies. And shifting from being traditional vendors to strategic partners in the industry helps supplier brands stand out. This helps suppliers understand how in-house experiences influence product choices.

Inventory 96

Inventory Supplies Delivery Customer Service 96

Modern Restaurant Management

DECEMBER 21, 2022

As history would tell us, there will likely be a decent amount of merger and acquisition activity with consideration to bolt on needs from larger suppliers. Despite the state of the economy, brands that can create momentum while competing the in the premium and ultra-premium tier will maintain higher than average valuations.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. Collectively, the team has worked on every side of the industry as marketing directors, buyers, négociants, supplier, sales, distribution, brand creators, and agents. ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

MARCH 3, 2023

Margarita Continues Dominance CGA by NielsenIQ’s latest cocktail tracker reveals movement in the top-ranking cocktails in the US On Premise and the influence of seasonality and changing preferences to help suppliers build and maintain a winning cocktail strategy in 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

DECEMBER 21, 2022

Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. End-to-end payment processing removes complexity and PCI compliance demands for operators.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419