Modern Restaurant Management

APRIL 18, 2025

Restaurant operators are dealing with shrinking margins, labor shortages, and higher guest expectations than ever before. AI Is the New Secret Sauce in Restaurant Operations First, let me take a moment to say – AI isn’t just ChatGPT or image generation. For independent restaurants, the same AI-driven efficiency applies.

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Airlines Hospitality Waste Food Order 435

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

OCTOBER 13, 2024

The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level. Staffing and workforce management tools are also proving useful.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449

Restaurant Business

OCTOBER 23, 2024

The restaurant industry is undergoing a technological revolution, with Artificial Intelligence (AI) emerging as a game-changing force. A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management.

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Customer Experience Operations Back of House Customer Service 301

Modern Restaurant Management

OCTOBER 25, 2024

The restaurant industry has been undergoing some significant changes of late. Managing Inventory The first area of focus for any waste elimination strategy is your restaurant’s approach to ingredients. By managing your food more effectively, you’re minimizing costs and reducing pressure on the environment.

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Waste Equipment Inventory Customer Service 311

Modern Restaurant Management

DECEMBER 26, 2024

The restaurant experience has quickly become a digital landscape. In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. Unfortunately, this makes them a frequent target of cyberattacks.

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2025 Point of Sale Food Supply 2024 558

Modern Restaurant Management

NOVEMBER 1, 2024

Investigators suspect that the contaminated onions came from Taylor Farms, a supplier for McDonald’s and other restaurants. coli was only linked to McDonald’s thus far, other restaurant chains – including Burger King, Taco Bell, and Pizza Hut – have removed onions from their menus. While the E.

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Supplies Food Supply Point of Sale Communication 419

Modern Restaurant Management

MARCH 20, 2025

Growing a restaurant or catering business is no small feat. The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should.

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Catering Delivery Customer Service Customer Experience 354

The Restaurant Group

FEBRUARY 23, 2025

Introduction In the fast-paced world of restaurants, keeping a close eye on your inventory is as vital as the secret sauce in your signature dish. Proper inventory tracking helps reduce waste, control costs, and boost profits. What Is Restaurant Inventory Management?

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Inventory Management Management Audits 88

Modern Restaurant Management

JANUARY 29, 2025

These challenges not only impact egg producers but also have significant ramifications for restaurants, retailers, and consumers alike. Retailers : Grocery stores have responded by imposing purchase limits on eggs to manage supply. The Economic Impact on Stakeholders The ramifications of rising egg prices extend far beyond farmers.

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Supplies Pricing Food Supply 2025 373

Modern Restaurant Management

APRIL 7, 2025

It’s no secret that restaurants with more than one location depend on standardization to thrive. As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought.

Loyalty Program 283

Loyalty Program Mobile Ordering Customer Experience Customer Service 283

Modern Restaurant Management

MAY 19, 2025

The pandemic redefined how restaurants operate. Restaurants transitioned from reactive to proactive management, from disconnected systems to unified platforms. With the right tools, operators can manage staff schedules, streamline kitchen communication, monitor inventory levels, and analyze sales trends all in one place.

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Hospitality Front of House Back of House Food Order 275

Modern Restaurant Management

NOVEMBER 5, 2024

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. Instead of panicking, I ran through our available inventory and identified an ingredient I could substitute if I modified the dish.

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Hiring Leadership Customer Service Customer Experience 419

Modern Restaurant Management

DECEMBER 30, 2024

Restaurants can set themselves apart by focusing on smarter tools, streamlined processes, and meaningful customer experiences. For example, AI can help QSRs make smarter inventory decisions by analyzing purchasing trends and aligning ingredient orders with demand.

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2025 Dine-in Mobile Ordering Customer Experience 450

7 Shifts

NOVEMBER 25, 2024

As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. However, productivity is more easily trained than managed. Many restaurant operators juggle multiple locations, and adding managers adds another link in the chain of command to manage.

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Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

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Insurance Document Employee Relations 2023 283

Lavu

APRIL 25, 2025

In 2025, staying competitive in the restaurant industry means leveraging technology to streamline operations. One of the most effective tools for achieving this is mobile inventory management. This system helps restaurant owners and managers track stock in real-time, reduce waste, and maintain optimal inventory levels.

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Inventory 2025 Management Management 78

Modern Restaurant Management

DECEMBER 23, 2024

As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.

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2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

SEPTEMBER 1, 2021

After the rollercoaster of the last year and a half, the restaurant industry is moving forward with making upgrades they put off because of the disruption COVID-19 created. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now? Technology Consolidation. Savings on Prime Costs.

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2021 Kitchen Safety Food Safety Inventory 612

Modern Restaurant Management

APRIL 17, 2025

In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've "We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restaurant Management (MRM) magazine. "Pre-pandemic,

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Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

MAY 11, 2022

Accurate inventory management is crucial to running a successful business because it directly impacts a company’s bottom line and is key to maximizing profits. Inventory Automation. “Franchisees had to pull pricing from their latest invoices and add up all the dollar figures. It was a painstaking effort.”

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Inventory Management Management Food Supply 547

The Rail

JANUARY 21, 2025

By Bailey Ramsey, Contributor Food waste is a critical issue in the restaurant industry. To put this in perspective, restaurants waste anywhere between 4% to 10% of the food they purchase. Predicting Customer Demand Accurately One of the leading causes of food waste in restaurants is overproduction.

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Waste Compost Recycling Food 182

Modern Restaurant Management

MARCH 19, 2025

Every restaurant owner is familiar with a POS system and knows how essential a strong system is to every aspect of restaurant operations and management. However, for restaurant owners looking to expand their operations, a POS system can help reduce some of the stress and questions associated with doing so.

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POS Loyalty Program Inventory Food Order 221

Modern Restaurant Management

OCTOBER 28, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Taking inventory is one of the most tedious processes in restaurant operations. Recipe Costing. Prevent Shortages. ” Reduce Waste.

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Inventory Management Management Waste 520

ChowNow

MARCH 14, 2025

Running a restaurant is a balancing act. Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. What is Restaurant Operations Management?

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Operations Management Management Front of House 195

Goliath Consulting

DECEMBER 12, 2024

The holiday season brings bustling crowds, higher sales, and festive celebrations, making it a prime time for restaurants and bars. Modern systems with cloud storage and remote access let you monitor your restaurant in real-time, even when offsite. Schedule additional staff to manage the flow of patrons and address issues promptly.

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Bar Cash Management Seasonal Menu Email Marketing 195

Modern Restaurant Management

JANUARY 18, 2022

We all know that being a restaurant manager is tough. When we think of a restaurant manager, we think of common traits such as a high-energy, service-oriented individual with strong people skills who can stay calm under immense pressure. Restaurant expenses – a list of all fixed and variable restaurant expenses.

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Inventory Food Order Food Supply POS 531

Modern Restaurant Management

JUNE 3, 2025

For restaurant operators striving to cut through the noise and connect with today's diners, understanding the nuances of modern marketing and PR is crucial. What are common mistakes you see restaurant operators making in their marketing efforts and how can they rebound? It's essential for survival and growth.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

Restaurant Technology Guys

MAY 11, 2025

In a recently featured episode of the Restaurant Technology Guys podcast, Jeremy Julian sat down with Angelo Esposito, the innovative mind behind Whisk AI, to delve into the conception and evolution of Whisk, a game-changing solution for restaurant inventory management.

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Inventory Technology Management Management 91

Modern Restaurant Management

APRIL 2, 2025

The Shift Toward Integrated Networks A growing trend in supply chain management is the move away from linear, single-supplier chains to integrated, diverse networks. Businesses must evaluate costs, supplier availability, and their ability to manage more complex systems while adhering to regulations.

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Supplies Inventory Sourcing Operations 251

Modern Restaurant Management

NOVEMBER 11, 2021

As diners return to their favorite restaurants, bars, and other eating establishments, restaurateurs are feeling the strain put on the food supply chain. Brands are looking to restaurant technology to maintain a healthy connection with their suppliers, experiment faster, and predict the performance of new concepts and service models.

Supplies 546

Supplies Management Management Food Supply 546

Modern Restaurant Management

DECEMBER 11, 2024

" That's what Jason Cortellesso, Partner & Creative Director at Sport & Leisure , told Modern Restaurant Management (MRM) magazine when discussing the merch program at his latest estabilshment in East Greenwich, Rhode Island that is seeing people to line up before they open on drop days to get their hands on the items.

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Merchandise Sports Social Media Seasonal Menu 419

Modern Restaurant Management

JUNE 14, 2022

Restaurant theft is expensive. One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. It’s also more prevalent than some restaurant owners and managers might want to believe. That totals between $3 and $6 billion annually.

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Point of Sale Kitchen Safety Back of House Inventory 508

Modern Restaurant Management

DECEMBER 30, 2024

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

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Loyalty Program Franchise Franchising 2025 251

ChowNow

FEBRUARY 21, 2025

The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it.

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2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

SEPTEMBER 27, 2023

For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. Money and Inventory Management The profitability of a restaurant depends on the careful management of cash flow.

Cash Management 519

Cash Management Food Safety Restaurant Law Point of Sale 519

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.

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Customer Experience Fine Dining Seating Catering 450