Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

JUNE 14, 2023

Through dry periods, seasonal menus, product launches or limited time offers, gamification is an intelligent way to motivate engagement, drive competitive traffic, and activate specific behaviors among consumers in the food and beverage industry. The company discovered each customer had an average of 2.5 Move beyond a mere transaction.

Loyalty Program 449

Loyalty Program Point of Sale Customer Experience Email Marketing 449

Modern Restaurant Management

NOVEMBER 8, 2023

Even dress codes are more relaxed. Here is the problem, though: Owners and F&B professionals severely underestimated the impact of – according to the National Restaurant Association – losing more than two million jobs and $240 billion in food-service sales. But the expectations of guests and owners did not change.

Recruiting 474

Recruiting Guest Recovery Advertising Point of Sale 474

Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. You order online and receive a code.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. By Joe Guszkowski on Jun. 05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently. Photo: Shutterstock BJ’s Restaurants and Brewhouse did not have to go far to find its next CEO.

Leadership 162

Leadership 2025 Fast Casual Franchising 162

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. The bites will also be served with the option of twelve different dips, along with regular or sweet potato Tyga Tots, chocolate chip cookies, and beverages.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

MAY 12, 2020

These questions and many more are no-brainers for local construction professionals who know the local laws, rules, and regulations and have experience with passing local inspections and avoiding expensive fines for code violations or redesign costs. Pitfall #5: Hiring an architect without food and beverage experience.

Restaurant Law 433

Restaurant Law Equipment Hiring Design 433

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

SpotOn

OCTOBER 28, 2024

Fried foods The landscape of fried food offerings is vast. Fried foods are high-margin items to add to your bar menu, plus they pair excellently with cocktails and beer. A pizza menu also allows for daily or weekly specials, which help your kitchen minimize food waste and test out new items for your bar menu.

Bar 98

Bar Seasonal Menu Online Ordering Food Order 98

Restaurant Business

JUNE 5, 2025

The experience is available with a spirit-free beverage pairing, and the restaurant’s website notes that the chef is “over five years sober.” Konro is a Japanese-inspired concept known for a 10- to 14-course tasting menu, served at a chef’s counter with only 10 seats.

Fast Casual 147

Fast Casual Leadership 2025 2024 147

7 Shifts

FEBRUARY 12, 2021

Find out the true costs Understanding the businesses food and labor costs, monthly overhead, and a clear picture of the business cash flow. A complete picture of both fixed and variable costs include labor, food and beverage, utilities, linens, equipment, supplies, technology, and even things like music licensing.

License 444

License Equipment Certification Information 444

Restaurant Business

JUNE 6, 2025

Sign up to receive texts from Restaurant Business on news and insights that matter to your brand. Newsletter The latest from Restaurant Business, sent straight to your inbox. Sign Up Thanks for signing up!

Fast Casual 147

Fast Casual Leadership Franchising Franchise 147

Modern Restaurant Management

APRIL 27, 2020

This will ensure that SBA has properly coded the system to account for changes made by the legislation. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Also launching today, is a special edition of the company’s Food Fanatics magazine.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

APRIL 27, 2020

This will ensure that SBA has properly coded the system to account for changes made by the legislation. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Also launching today, is a special edition of the company’s Food Fanatics magazine.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

DECEMBER 20, 2019

The sales model referred to as “buy online, pick up in store”—commonly shortened to BOPUS—is one of the fastest-growing trends in the food service industry. A mobile platform enables you to keep customers up-to-date on promotions, and even integrate loyalty programs into your offerings.

Customer Service 322

Customer Service Loyalty Program 2018 2013 322

Goliath Consulting

NOVEMBER 23, 2021

This concern caused many restaurants to move towards the widespread use of QR codes and digital menus. QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. QR codes and success in restaurants.

Loyalty Program 221

Loyalty Program Social Media Online Ordering Customer Experience 221

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Whether it is on social channels, more traditional media or with creative promotions brands have realized that FUN can be SERIOUS business.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MAY 30, 2025

In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 Growing menu innovation and healthy fast food further drive the growth of the market.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. Chains affected include McDonald’s (visits down ~2.5

2024 294

2024 Mobile Ordering White Paper Customer Service 294

7 Shifts

JULY 16, 2021

Market and Promote the Opening. Do they serve just coffee or small foods as well? Many food businesses have gotten their start through sites like Kickstarter , Indiegogo , AngelList , GoFundMe. Food Handler's Permit. If you're serving food at your coffee shop, your employees should complete a food handler's course.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. And because our food travels so well, guests never have to choose between quality and convenience."

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. “Our associates are the ones that make us a successful hospitality company.”

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Throughout their three-decade history, the Beard Awards have both sparked and reflected trends in America’s food culture. As the first sushi chain in the U.S.

Brewery 348

Brewery Design Food Supply Equipment 348

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant365

JANUARY 27, 2022

While QR code-based menus have been in existence for more than 10 years they were slow to gain acceptance. And, while some consumers still prefer a physical menu, you can print copies of your QR code menu for guests who don’t have a smartphone or for those who lack technical proficiency. What is a QR code?

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

NOVEMBER 19, 2019

Visitors will be able to see, hear and learn about coffee’s extraordinary journey through intentional and unparalleled design, while enjoying a menu featuring exclusive coffee beverages exclusive to this location. Unique Food and Beverage Experiences. Coffee Bars.

Delivery 322

Delivery Customer Experience Reservations Retail 322

Squirrel Systems

MAY 1, 2025

While menu pricing and food costs are critical factors, there are often overlooked opportunities that can significantly boost the bottom line. Optimizing the Bar Program with Digital Tools Beverages, especially alcoholic ones, offer some of the highest profit margins in the restaurant industry.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

Restaurant365

OCTOBER 29, 2021

You can use back-office restaurant technology to support a positive guest experience in areas such as payment, inventory and food costs, and staff scheduling. Leveraging QR Codes & Mobile Pay. The technology behind QR codes has been around for a long time, but the popularity of this tool grew exponentially during the pandemic.

Customer Experience 158

Customer Experience Technology Mobile Ordering Point of Sale 158

SpotOn

NOVEMBER 7, 2024

Long before QR codes and marketing software , there was beer. At Big Lake Brewing in nearby Holland, MI, traditional beers and Midwest hospitality exist in harmony with QR codes and trendy non-alcoholic beverages.   Guests can order via QR code at the Big Lake Brewing patio. For Jones, it’s a non-negotiable.

Brewery 52

Brewery Seasonal Menu Point of Sale Email Marketing 52

Perfect Daily Grind

MARCH 31, 2023

The brand, which is owned by acclaimed US food writer Meredith Ford, will now serve coffee from Land of a Thousand Hills – a specialty roaster in Atlanta, Georgia. Tue, 28 Mar Suntory Beverage and Food’s first female CEO seeks US $5 billion in drinks acquisitions. Royal Coffee launches new bulk green coffee promotion.

2023 193

2023 Sustainability Education Agriculture 193

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

FEBRUARY 12, 2021

Find out the true costs Understanding the businesses food and labor costs, monthly overhead, and a clear picture of the business cash flow. A complete picture of both fixed and variable costs include labor, food and beverage, utilities, linens, equipment, supplies, technology, and even things like music licensing.

License 195

License Equipment Certification Information 195

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386