Modern Restaurant Management

DECEMBER 30, 2024

In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers. Restaurants succeed or fail based on loyalty, which is a direct result of customer experience.

Customer Experience 519

Customer Experience Loyalty Program Dietary Restrictions 2025 519

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

Modern Restaurant Management

DECEMBER 17, 2024

Growing Momentum for Plant-Based and Local Sourcing The movement towards plant-based foods and locally sourced ingredients will continue to gain momentum in 2025, reducing overall food waste through better inventory management and demand forecasting. Additionally, supply chain disruptions can complicate sourcing efforts.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

JANUARY 8, 2025

Misconception 3: All Cooking Oils Have the Same Environmental Impact Why It’s Made : There’s a lack of knowledge about the sourcing, processing, and ecological footprints of different oils, leading to a generalized view. Generally the thought is, oil is oil.

Management 423

Management Management Recycling Sustainability 423

EATER

OCTOBER 21, 2024

Changing temperatures and weather patterns mean ingredients that were once common are now harder to come by , and sourcing ingredients from sustainable farms can often be more expensive. Customers who are attracted to sustainable eating “come find us because of our sourcing,” he adds, but “there’s only so many places we can communicate that.”

Sustainability 329

Sustainability Sourcing Consumer Goods Seasonal Menu 329

Modern Restaurant Management

MAY 13, 2024

With loyalty programs giving diners access to special deals and third-party delivery services charging additional, unwanted fees, consumers prefer to go directly to the source for takeout orders. They also want convenience and frictionless digital experiences. Most prefer to order through the restaurant’s website or mobile app.

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493

Culinary Cues

MAY 12, 2025

Wine lists that resemble an encyclopedia of the wine making craft are just the price of admission. The price they pay is a lack of balance in their lives, relentless stress, and always concerns about when their star will lose its shine. Its an incredibly difficult life, one that only a few have been able to master.

Fine Dining 348

Fine Dining Seasonal Menu Front of House Customer Experience 348

EATER

APRIL 30, 2025

. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world. We literally just raised prices by $1.

Serving 282

Serving 2025 Fine Dining Employee Relations 282

Culinary Cues

JANUARY 26, 2025

Putting aside the challenge of bird flu and the work and demands surrounding the care of animals, cost of feed, and process of harvesting and preparing eggs for market even at todays price this works out to around $.50 A dollar for a great source of protein on a plate is still a pretty good deal. 50 per egg.

Food 446

Food Hotels Fine Dining Agriculture 446

EATER

MAY 14, 2025

As a result of their rising popularity, the price of these oceanic creatures has also risen. At places like the Lonely Oyster in Los Angeles, you could pay as much as $6 for a sustainably sourced Blue Pool oyster pulled from the waters of Hama Hama, Washington. If prices started to soar, we would have to revisit that promotion.

Pricing 297

Pricing Equipment Consumer Goods Bar 297

Modern Restaurant Management

MARCH 17, 2025

This is where a buying group brings that advantage, helping source at the best price, quality, and then creating sourcing redundancy when mother nature gets in the way of supply with fresh agricultural products. However, the caveat with size is that it is often accompanied by overhead.

Food Supply 221

Food Supply Customer Service Back of House Small Business 221

EATER

SEPTEMBER 20, 2023

In the bread aisle, you see two loaves identically wrapped; both are perfectly edible, but one is a day older and costs half the price. This is a business practice called dynamic pricing, and it may be coming soon to a supermarket near you. The price is changing throughout the [time] horizon.” Which do you choose?

Waste 343

Waste Pricing Airlines Food 343

Modern Restaurant Management

DECEMBER 31, 2024

High menu prices have been an issue in the industry in recent years due to inflation, resulting in a decline in traffic as diners wish to spend less. In 2025, operators can offer elevated foodservice experiences at more affordable prices through emphasizing value in LTOs to drive sales.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

MARCH 24, 2025

Many of the restaurant brands on the list, like Dave’s Hot Chicken and Cava, are thriving by offering high-quality, and on-trend food at accessible prices. Why is breakfast booming, and will you anticipate that being affected by egg prices? While value has always mattered, it’s now a dominant factor in brand growth.

2024 221

2024 2023 Customer Experience Pricing 221

Modern Restaurant Management

MAY 29, 2025

These could range from allergy information to product sourcing details to how-to videos for cracking open crab legs or preparing a par-cooked meal. A founder or executive may find that a thank you or an explanation of their company’s core values goes a long way in building brand loyalty. Product information and tutorials. Not at all.

Menu 371

Menu Loyalty Program Download Customer Service 371

EATER

MARCH 27, 2025

The goal was to not only to trace current dining expectations and desires fueled by both current economic uncertainties and also the inundation of sources for restaurant recommendations and reviews but also how younger diners might be shaping the industry in the future. The majority of diners do agree on one thing: checking prices.

Social Media 253

Social Media Fine Dining Online Ordering Dine-in 253

Modern Restaurant Management

FEBRUARY 11, 2025

This initiative was a multi-year effort that demanded extensive sourcing, innovation, and close collaboration with our culinary team and suppliers. Our burger buns are now completely seed-oil free, and we’ve reformulated or sourced alternatives for items like harissa paste to ensure we uphold the highest ingredient standards.

Social Media 251

Social Media 2022 Sourcing Menu 251

EATER

MAY 13, 2025

Heres what wed recommend picking up now before a potential price hike. Spices, coffee, and even chocolate Economists are sweating over the projected prices of food goods such as spices, coffee, and chocolate, all of which are commonly grown or produced outside the US and thus will need to be imported, and thus, subject to tariffs.

Point of Sale 223

Point of Sale Pricing Sourcing Consumer Goods 223

Modern Restaurant Management

OCTOBER 24, 2024

This overall increase in demand could lead to rising energy prices for consumers and businesses. Fuel costs: The price of electricity is influenced by the cost of the fuels used to generate that electricity, and as demand for these fuels also increases, prices are likely to climb.

Equipment 221

Equipment Pricing Influencer Sustainability 221

Modern Restaurant Management

APRIL 2, 2025

Identify essential SKUs that are susceptible to supplier performance issues: Late deliveries and price volatility must be closely monitored to reduce vulnerabilities. Resilience is about more than just sourcing strategies. Medical supplies illustrate this well.

Supplies 251

Supplies Inventory Sourcing Operations 251

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. Bar profit margin and pour cost Some high-performing bars can reach higher margins by optimizing their costs and pricing strategies. Keep in mind that certain drinks can be priced higher due to their popularity or unique ingredients.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. Improving Communication with Customers With inflation increasing at record levels, it will be critical for QSR brands to easily relate the costs of materials, sourcing, and labor to customers clearly and concisely.

Technology 474

Technology Consumer Goods Supplies Waste 474

Modern Restaurant Management

MARCH 18, 2025

Thrifty Habits and Willingness to Splurge While price-consciousness is on the rise, with 74 percent of consumers opting for less expensive options, the willingness to splurge is far from gone. This fusion of technology and emotional intelligence ensures customers feel valued rather than just targeted.

2025 322

2025 Sustainability Social Media Customer Experience 322

Modern Restaurant Management

DECEMBER 22, 2022

What were common menu items where prices were raised? . Sixty-seven percent of respondents raised prices throughout their entire menu, and 25 percent on a few items. Because the cost of nearly everything—from ingredients to services—has increased, they have no choice but to raise prices across the board.

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

DECEMBER 14, 2020

Sales tax rates are typically based on either the location of the business (“origin sourcing”) or the destination of the delivery (“destination sourcing”). For example, additional charges (such as delivery fees or mandatory gratuity) are often included in the taxable sales price.

Restaurant Law 518

Restaurant Law Presentation Audits Coupons 518

EATER

OCTOBER 15, 2024

Rifrullo’s rustic-modern décor, mismatched dishware, and chalkboard sign welcoming guests to “be yourself, make friends, find harmony, and relax,” are as inviting as its prices, which top out at $16 for the salmon burger. Food waste from all sources is responsible for eight percent of global greenhouse gas emissions, and the U.S.

Compost 293

Compost Food Equipment Waste 293

ChowNow

MARCH 7, 2025

The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Lets break down the key benefits of leveraging your restaurants customer data.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

MAY 26, 2022

Since we can’t get away from rising prices and supply chain bottlenecks, we can look for new approaches that can help manage the impact. Many restaurants are doing this by raising prices, cutting costs, taking items off the menu, and making do with lean crews. Is aware of where product is sourced / shipped.

Management 457

Management Management Webinar Seasonal Menu 457

ChowNow

MARCH 21, 2025

Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Meanwhile, a fine-dining steakhouse targeting business professionals will prioritize a refined menu, premium pricing, and marketing efforts that focus on corporate events and high-end experiences.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

AUGUST 22, 2024

With guests searching for value, how can local restaurants compete and thrive in such a competitive market and build trust withconsumers who are more cautious about price and safety than ever? "Value "People tend to go to fast-food restaurants for the speed and lower price point.

Allergens 402

Allergens Front of House Food Safety Back of House 402

Modern Restaurant Management

MARCH 20, 2023

Restaurant financial statements are an untapped source of potential growth. Image sourced from sage.com Here’s what you can do with a balance sheet. Image sourced from sage.com Here are some other useful things you can do with a P/L statement. Can you build on a single source, and if so, how can you do this?

Cash Management 488

Cash Management Point of Sale Consumer Goods Sourcing 488

Modern Restaurant Management

NOVEMBER 24, 2021

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. The price of raw equipment has increased an estimated 10 percent to 20 percent, while a global chip shortage is another known factor playing into the availability of necessary equipment.

2021 474

2021 Food Supply Food Truck Supplies 474

Modern Restaurant Management

JUNE 12, 2024

Full tables, employees earning solid tips, shifts being fully staffed and the restaurant having the ability to source quality provisions at reasonable prices and dependable delivery times, are among the signs the business is thriving, according to Ben Johnston, COO of Kapitus.

Cash Management 493

Cash Management Equipment Small Business Magazine 493

7 Shifts

NOVEMBER 25, 2024

Especially with buyers juggling 300+ ingredients each week, it can be difficult to stay on top of deals and prices. With the slim margins, there is tremendous pressure to pour through each of your supplier’s catalogues in an attempt to alter your menu items to make sure you don’t order when prices are high.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

DECEMBER 28, 2021

For example, a CBS MoneyWatch article from June of this year cited several well-known fast-casual brands' move to boost prices as much as 4 percent to help offset higher labor and other costs. More recent price increases have nearly doubled this number. For example, Aloha Poke’s concept does not require staff to man a 30 ft.

Franchise 492

Franchise Franchising 2022 Fast Casual 492

Modern Restaurant Management

SEPTEMBER 7, 2022

Menu engineering, particularly for enterprise restaurant brands, has to take into account myriad details, from supplier pricing in different regions to regional menu item preferences to rapidly changing food costs.However, menu engineering doesn’t have to be a task you dread. Tap Into Technology to Make Menu Engineering Easier.

Menu 491

Menu Management Management Waste 491

Modern Restaurant Management

AUGUST 23, 2022

These tools allow franchise restaurants to maintain focus on the guest experience and to build upon brand recognition through developing innovative technology and strategically utilizing loyalty programs to keep consumer interest high, even as prices rise. Of course, raising product prices rarely results in a positive outcome.

Franchise 471

Franchise Franchising Loyalty Program Food Supply 471