Modern Restaurant Management

MAY 23, 2025

POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Per the National Restaurant Association , 46 percent of restaurateurs reported a net increase in customer traffic from January 2024 to January 2025. Also rising?

Online Ordering 282

Online Ordering POS Small Business Employee Relations 282

ChowNow

MARCH 27, 2025

Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. For example, train kitchen staff to prepare orders in the order they were received. Staff training: Ensure employees double-check orders before sealing bags.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Let’s say the price of beef goes up. Start small by focusing on key data points to help you move forward.

Front of House 490

Front of House Point of Sale POS Online Ordering 490

ChowNow

MAY 23, 2025

When you decided to open a restaurant, you probably didnt picture yourself glued to spreadsheets or tracking the price of eggs, but keeping an eye on the numbers is how you stay open year after year. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. What Are Restaurant Profit Margins?

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

MAY 23, 2025

It blends sales data, food cost, and menu psychology to help you stop guessing and start making decisions that grow your margins. These are candidates for portion adjustments or pricing tweaks. What Is Menu Engineering and Why Should You Care? Menu engineering is the process of using data and design to make your menu more profitable.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. And the situation isn’t likely to improve soon as more competition in the battle for talent is anticipated.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

DECEMBER 27, 2022

Inflation is causing food prices – and food insecurity – to soar. . Then, you may also have more intangible costs of an unhappy customer spreading poor word-of-mouth about your restaurant, negative reviews on social media, and decreased traffic, lower sales, and customer loyalty. Train Differently (and Better) than Ever Before.

Food Safety 566

Food Safety Audits Food Supply Food 566

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Running your own online ordering system gives you complete control over pricing, promotions, and customer data, helping you maximize profits while still offering convenience. billion in revenue.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Perfect Daily Grind

JUNE 13, 2025

Hacienda La Esmeralda won all three main categories, a first for the competition, and achieved record-breaking scores of 97 and 98 points for its natural and washed Geshas, respectively. This set the precedent for future astonishing auction prices, which have since surpassed US $10,000/kg. The BoP auction will take place on 6 August.

2025 145

2025 Point of Sale Café 2024 145

Modern Restaurant Management

APRIL 27, 2020

“By combining this guidance with a restaurant’s existing policies gleaned from the FDA Food Code, ServSafe training, and recommendations from local health officials, they can help secure a safe opening,” said Sherman Brown, executive vice president, training and certification. Employee health.

Food Safety 578

Food Safety Document Guest Recovery Download 578

ChowNow

MARCH 13, 2025

A single mistakelike forgetting to accept an order on one app while preparing anothercan result in a frustrated customer and a lost sale. And without a single place to track all delivery sales, restaurant operators struggle to see the full picture of their off-premise business. Are delivery prices aligned with in-house costs?

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

MAY 19, 2022

The prices of goods and services have increased 8.5 Rebounding demand, supply chain issues, and labor shortages are mostly to blame for driving prices to an all-time high. It requires a careful examination of your recipes, your team’s prep efficiency, and menu item prices. Prioritize Accurate Recipe Costing.

Food Supply 469

Food Supply Waste Point of Sale Inventory 469

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Culinary Cues

MAY 13, 2023

If you want to build an understanding and even a level of competence with a variety of specific skill sets then clubs, resorts, and hotels may be the only place where that can happen. [] VOLUME: A very busy, well-branded restaurant might generate 5of 6 million in annual sales, where a club or hotel can easy boast four or five times that volume.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. An intuitive content management system (CMS) empowers you to feature the right items and promotions at the right time of day to boost sales. At leading restaurant chains, drive-thrus can account for 70 percent of sales or more , so every second counts.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. While perhaps a consistent feature of your daily business, they are not your employees.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Culinary Cues

APRIL 23, 2022

Smart buying means to look at quantity discounts when available, buying generic brands when quality still meets your standards, and shopping several vendors with quality and price in mind. In the end, the purpose of the ingredients you buy is ultimately to translate into sales. Let’s look at how this works: [] SMART BUYING.

Food 449

Food Seasonal Menu Waste Point of Sale 449

Goliath Consulting

JULY 8, 2020

With modified inventory procedures, increased communication and planning, and appropriate training, bar managers can rein in the uncertainty and provide their guests and staff with a consistent product. Do your sales reps have any feedback on short-term availability of the product? We all know the one.

Supplies 392

Supplies Bar Management Management 392

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Culinary Cues

APRIL 15, 2023

Here’s the kicker: It cost each restaurant $900 to participate in the week (I guess to cover town wide promotion expenses) and every restaurant must agree to deep discount pricing for guests. My town leaders, bless their hearts, try to figure out ways to strum up cash flow for small businesses. Restaurant week is just one example.

Café 519

Café Seasonal Menu Point of Sale Social Media 519

7 Shifts

AUGUST 2, 2024

This includes tolls with payroll management features, sales and expense tracking, budget forecasting, and report generation, to name a few. This number is essential because it helps you determine the price of your food and beverages. It involves tracking massive amounts of real data and industry benchmarks. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

JULY 21, 2021

There is no doubt that franchises do an incredible amount to help their franchisees, whether that’s providing business support and sharing key information to offering training and access to their trademarks and branding. Unfortunately, what many franchises often lack in providing is a unified payments system.

Franchising 450

Franchising Franchise Customer Experience Online Ordering 450

Modern Restaurant Management

JUNE 30, 2023

Thoroughly Test Ideas and Train Employees Before Implementation A well-known QSR brand recently failed to fully vet its app prior to releasing it for customer use. One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.”

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

JUNE 2, 2022

They allow businesses to eliminate the up-front costs of developing an in-house application and, at the same time, remove the additional work and time required to hire, train, and manage delivery drivers. As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside. Set the Bar.

Mobile Ordering 473

Mobile Ordering Front of House Back of House Consumer Goods 473

Modern Restaurant Management

JULY 5, 2022

Today we are all so shorthanded, we know that guests hate to see empty tables, and we feel the pressure to seat those stations to the point where our servers are now trying to handle 10 tables. We have created appetizer packages that offer a nice selection of our menu at a reasonable price per person.

Seating 468

Seating Training Customer Service Point of Sale 468

Culinary Cues

JANUARY 23, 2021

When profit is measured in more significant profit from fewer sales then I will make a statement that may cause many chefs scratch their heads in disbelief: “Food cost percentage is far less relevant – it’s all about contribution margin.” In both cases it is sales (the top line) that sets the stage for success. SP = $5.25 /.30.

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

ChowNow

MARCH 20, 2025

Instead of manually updating prices, items, and descriptions across your website ordering and third-party delivery apps, this software allows you to make changes in one place and sync them everywhere instantly. Incorrect pricing can cut into margins, and outdated offerings can cost you canceled orders, negative reviews, and lost revenue.

Menu 195

Menu Management Management Online Ordering 195

Culinary Cues

FEBRUARY 22, 2021

So choose where you want to sit and lets jump on the speculation train. [] NOURISH AND PROVIDE SUSTENANCE: Without a doubt – one of the primary purposes of a restaurant and one that supports the defined needs of a guest is to fill their stomachs. I know what you are thinking – WHAT!!!! At least the real bad news is out of the way.

2022 480

2022 Food Truck Front of House Point of Sale 480

Modern Restaurant Management

NOVEMBER 8, 2023

At the same time, producers, suppliers and shipping companies have increased their prices; rent and energy prices have also continued to go up vis-à-vis the impact of the Ukraine-Russia conflict. And chances are all of us know someone who, at some point, has since had to close their shop. Even dress codes are more relaxed.

Recruiting 474

Recruiting Guest Recovery Advertising Point of Sale 474

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. A strong restaurant brand goes beyond a logo.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

ChowNow

JULY 4, 2025

Nearby competitors are offering something similar, but at a more affordable price or with a fresher angle. To learn what’s happening, your first step is to dig into your POS data to confirm the drop-off in sales. To fix it, start by pulling ingredient-level price reports and menu item sales data.

Menu 150

Menu Online Ordering Seasonal Menu Point of Sale 150

Modern Restaurant Management

DECEMBER 10, 2021

Your restaurant’s main selling point is the food. Instead of promoting items according to price or margin, promote what your customers love. Instead of promoting items according to price or margin, promote what your customers love. Train your staff to build other taking points. Create a Conversation Trigger.

Marketing 567

Marketing SEO Front of House Website Management 567

Lavu

JUNE 26, 2025

But before making the switch, one key question stands out—what is the actual self-order kiosk price in 2025? Promote specific items and market new foods, driving sales where you need them. Pricing for self-order kiosks can range widely. Pricing is subject to change. Self-order kiosks can range in size and use.

2025 78

2025 Pricing Ordering Fast Casual 78

The Rail

JANUARY 28, 2025

Food prices continue rising at grocery stores and through suppliers, while staffing gaps and shifting guest preferences add extra pressure to already thin margins. Making inventory decisions based on sales data helps predict needed quantities more accurately. Changes work best in phases, with staff training between each addition.

Cash Management 130

Cash Management Loyalty Program Inventory Waste 130

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. New employee training.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Goliath Consulting

DECEMBER 29, 2020

Champagne is not just for celebrations,” goes the old statement in every beverage manager training manual, “but champagne is perfect for celebrations!” The Crowd Pleaser La Marca Prosecco ($) Twenty years ago, very few wine industry watchers would point to an Italian sparkling (prosecco) brand leading all sparkling wine sales in America.

2007 397

2007 Point of Sale Beverage Vineyard 397