Modern Restaurant Management

OCTOBER 16, 2024

For example, an app might offer 15% off your first order. When done on a large scale, this wastes the platform’s marketing budget and eventually leads them to cut down on promotions, slowing order volumes for restaurants. A big one is promotion abuse. Promotion abuse can take other forms as well.

Delivery

EATER

APRIL 30, 2025

. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Serving

Modern Restaurant Management

MARCH 5, 2025

Signs that it’s time to scale include: Struggling to keep up with orders, leading to delayed fulfillment or product shortages. Increased interest from wholesale buyers or retailers requesting larger orders. Recognizing When It’s Time to Scale Many food businesses reach a point where demand exceeds production capacity.

Food

EATER

OCTOBER 15, 2024

Food waste from all sources is responsible for eight percent of global greenhouse gas emissions, and the U.S. But restaurants have other, less visible sources of waste that also contribute to climate change. She doesn’t have time to source alternatives, she said. Induction ovens are safer to use because there is no open flame.

Compost

The Rail

JANUARY 21, 2025

In this article, we'll explore five practical ways AI helps restaurants reduce food waste by up to 30%, making sustainability an attainable goal for the industry. This enables restaurants to adjust orders, create specials, and repurpose ingredients before they spoil. The time to act is nowbecause every scrap saved makes a difference.

Waste

Modern Restaurant Management

JULY 11, 2025

Showcase Local and Sustainable Ingredients Showcasing local ingredients in your menu has many advantages, including building customer trust, boosting loyalty, and supporting the local economy. Include Menu Items That Align with Your Brand Identity A brand identity is the sum of the qualities that help to define your restaurant.

Menu

7 Shifts

NOVEMBER 25, 2024

Recommended Reading: 3 Ways to Run a Sustainable Restaurant How to Increase Staff Productivity Productivity for Servers Problem: Restaurant staff taking short personal breaks It’s vital to minimize the amount of time sinks available in day-to-day tasks in your restaurant.

Mobile Ordering

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. Green Restaurant and Slow Food were others we considered. But it was the pivots in the pandemic that pointed us toward B.

Certification

ChowNow

MARCH 21, 2025

Climate & Seasonality: Does the weather impact what people order or when they dine out? Values: Are they eco-conscious, looking for sustainable and local ingredients? Online Ordering Behavior: Are they more likely to dine in, take out, or order for delivery? or How often do you order delivery?

Marketing

ChowNow

FEBRUARY 12, 2025

The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors.

2025

The Rail

JULY 18, 2025

By Rebecca Smith, Contributor In today’s restaurant industry, sustainability is no longer a nice-to-have — it’s expected. But sustainable packaging doesn’t have to eat into your profits. When customers see compostable bowls or recycled napkins in their delivery orders, it signals that you care about more than just profits.

Compost

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House

Perfect Daily Grind

JULY 7, 2025

In this tough economic climate, many roasters have shifted their buying practices, including sustainability-driven strategies and partnerships. Sustainability, once a cornerstone of specialty coffee, may have become less critical as businesses grapple with a tumultuous market.

Sustainability

Restaurant Clicks

JULY 21, 2025

30 – The Bone BBQ Source: The Bone BBQ The Bone BBQ is a locally owned barbecue spot with locations in Gainesville and Old Town Manassas, Virginia. 29 – Mission BBQ Source: Mission BBQ Mission BBQ is one of the most recognizable barbecue chains in Virginia, with over 15 locations across the state.

Back of House

Modern Restaurant Management

JUNE 27, 2025

Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. Popeyes (up 4 percent to 75) looks to build on gains by rolling out its “Easy to Run” initiative to standardize processes, improve order accuracy, and reduce wait times. Every aspect receives a score of 81 or higher.

Loyalty Program

ChowNow

APRIL 25, 2025

Your restaurant brand is the gut feeling a potential customer gets the first time they see your restaurant logo, scroll through your online ordering menu, or walk into your restaurant. For example, if one of your core values is sustainability, that should show up in your sourcing, packaging, and messaging.

Mobile Ordering

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. pizza nights in a month.

Marketing

Perfect Daily Grind

JUNE 13, 2025

Roaster co-working hubs in Lviv and petrol station networks sustained specialty growth amid conflict. The new concept features a modular 60m² footprint with six-week fit-outs, integrated digital ordering kiosks, a localised food counter, and reduced back-of-house requirements.

2025

Restaurant Clicks

JULY 30, 2025

30 – Big Ant’s BBQ Source: Big Ant’s BBQ Big Ant’s BBQ in Glassell Park, Los Angeles, has built a strong following since opening in 2019. 28 – Ranch 45 Source: Ranch 45 Ranch 45 in Solana Beach serves barbecue that focuses on quality meat and simple, honest cooking. Keep reading to find out who made the cut. #30

Outdoor

Modern Restaurant Management

MAY 30, 2025

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual

Qu

OCTOBER 17, 2024

Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. Factors like ensuring the right food is in the right bag, confirming the driver has all the bags, and verifying order modifications all raise the level of service.

Food Order

TRG Restaurant Consulting

DECEMBER 22, 2024

Theres a growing demand for health-conscious options , sustainable practices, and global flavors. The trend towards plant-based and locally sourced ingredients is expected to continue, reflecting a shift towards more mindful eating habits.

2025

Perfect Daily Grind

MAY 28, 2025

Understanding what drives these price changes, how coffee consumers are responding, and what alternatives exist is essential for businesses aiming to remain sustainable in a volatile market. Many roasters are reassessing their entire operations to ensure financial sustainability while maintaining quality standards.

Retail

Perfect Daily Grind

MAY 25, 2025

As a result, business operators have more control over their cash flow management , although green coffee sourcing still requires careful planning. “We, You have to roast for all of your B2C orders, so imagine if you want to take on B2B clients; buy the biggest roaster that you can.”

Café

Perfect Daily Grind

JULY 1, 2025

These figures have sparked debate across social media and news commentary, often framed as a direct result of coffee becoming more expensive to source. Coffee shop owners and roasters need to help consumers understand why prices are going up, not as an excuse, but as an effort to preserve quality and sustainability.

Pricing

Future Food

NOVEMBER 27, 2024

Source mccrindle.com.au The quality and origin of ingredients, will become a decisive factor, pushing establishments to emphasise the source and sustainability of their offerings. Baby Boomers and Gen X are still spending – with some even continuing to save money!

Hospitality

ChowNow

JULY 18, 2025

For restaurants, this includes what you spend on things like social media ads, email marketing, and any other marketing campaigns aimed at getting more people in the door or ordering online. Online ordering systems, point-of-sale systems and CRM tools can help you track this data more reliably.

Email Marketing

Squirrel Systems

FEBRUARY 13, 2025

From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler. Expect to see more farm-to-table concepts, where restaurants highlight local, seasonal ingredients sourced from nearby farms.

Hotels

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. For restaurants, sourcing from these local markets offers a way to support regional producers while differentiating their menus with unique, high-quality ingredients.

2025

Squirrel Systems

MAY 26, 2025

Whether it’s adding a mobile ordering station, launching a loyalty program, or integrating new third-party platforms, the focus is on modular systems that grow with the business. Guests want to order how and when they want, with minimal friction, and they expect the tech to “just work.”

Loyalty Program

Lavu

APRIL 17, 2025

Modern POS systems arent just for order-taking; they can now help track, optimize, and reduce energy usage across daily operations. Energy Waste from Idle Equipment Idle equipment during off-peak hours is another major source of energy waste. The good news? Technology is changing that.

Waste

Indoor Media

JANUARY 16, 2025

From hand-tossed dough to house-made sauces, thoughtfully sourced toppings, to the perfect bake, your product is the fastest way to inform customers that you know what you’re doing. Invest in your craft, source the best ingredients, and perfect every detail. A focus on sustainable sourcing? Gourmet toppings?

Website Management

Qu

NOVEMBER 25, 2024

Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. Factors like ensuring the right food is in the right bag, confirming the driver has all the bags, and verifying order modifications all raise the level of service.

Food Order

Lavu

JUNE 6, 2025

Reducing restaurant expenses is critical for improving profitability and sustainability. Taking proactive steps to minimize waste can save money and make the food industry more sustainable and responsible. You could even get a tax credit for using alternative energy sources like solar power.

Loyalty Program

Modern Restaurant Management

MARCH 11, 2025

While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose. The honeygrow model is built for contactless ordering and delivery.

Loyalty Program

Black Box Intelligence

FEBRUARY 12, 2025

With rising food, labor, and operational costs, traditional discounting strategies arent sustainable. But, say it offers generous portions, high-quality ingredients, and a seamless ordering experience. Emotional Value: The intangible benefits of diningbrand affinity, health-conscious options, sustainability efforts, and convenience.

Pricing

The Rail

DECEMBER 17, 2024

Regardless of the digital format, interactive menus produce a distinctive seafood dining experience because: It gives the guest an opportunity to order at the exact moment they are ready. The order can be contactless, if desired. The seafood is sourced locally, which provides a distinctive taste of the local culture.

Customer Experience