Crunchtime

OCTOBER 24, 2023

As essential functions in multi-unit restaurants, training and operations are inherently intertwined and greatly influence the customer experience. Educating employees to perform job tasks correctly, efficiently, and confidently is key to maintaining quality operations and customer experiences.

Training 78

Training Operations 2023 Customer Experience 78

Crunchtime

MARCH 5, 2024

In restaurants, onboarding, training, and development directly impact customer experiences and your bottom line. Our recently released guide, Measuring What Matters in Restaurant Operations , illustrates the ROI you can drive back into your business by investing in learning and development initiatives.

Training 86

Training Customer Experience Operations 86

Culinary Cues

DECEMBER 14, 2019

I vividly remember flying out of Buffalo, New York in 1971 for Army Basic Training at Fort Jackson. In a nutshell – this training helped me to understand discipline, chain of command, dependability, teamwork, effort, and taking responsibility for your actions. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Training 419

Training Take-out Blog Management 419

Modern Restaurant Management

NOVEMBER 15, 2021

More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Here are three best practices that can help restaurant operators deliver the best results now and in the months and years ahead. Streamline Employee Onboarding and Training.

Training 195

Training Front of House Food Safety Back of House 195

Crunchtime

FEBRUARY 5, 2024

Texas Roadhouse , a renowned brand in the restaurant industry, has been setting the standard for operational excellence through its commitment to comprehensive training and development. The Learning Live Mobile App: The Foundation for Training Central to Texas Roadhouse's training initiatives is the Learning Live mobile app.

Training 78

Training Document Customer Experience Technology 78

Modern Restaurant Management

JUNE 2, 2020

I’ve had the opportunity to support restaurant operators that have stayed open throughout the COVID shutdown. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority. Here’s a few steps operators are currently working through, that you may want to consider.

Training 218

Training Kitchen Safety Food Safety Website Management 218

Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. This shift underscores the evolution of POS systems from mere transactional tools to comprehensive data hubs.

POS 129

POS Operations Loyalty Program Seasonal Menu 129

Crunchtime

JANUARY 19, 2024

Take a deep dive into the 2023 Restaurant Operations Report, with a focus on the findings specific to training and development to help drive ops excellence.

Training 128

Training 2024 2023 Operations 128

Modern Restaurant Management

JUNE 30, 2023

Thoroughly Test Ideas and Train Employees Before Implementation A well-known QSR brand recently failed to fully vet its app prior to releasing it for customer use. ” This was both a technology and operational fail due to lack of proper testing/QA and employee training.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

MARCH 24, 2023

Training your staff in best practices for serving gluten-free dishes is one of the best proactive measures you can take to avoid such conflicts, as well as to demonstrate your commitment to ensuring the safety of gluten-free diners. In terms of training format, the possibilities are virtually endless.

Training 179

Training Front of House Kitchen Safety Allergens 179

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. Prioritize vulnerabilities that matter and patch operating system and application software frequently. What Is Ransomware?

Operations 240

Operations Point of Sale POS Small Business 240

Modern Restaurant Management

SEPTEMBER 28, 2020

Whether that be via restaurant operations, menu improvements, or services, there are quite a few criteria that restaurant owners constantly juggle to create the perfect balance. There are many challenges to running a restaurant, and during day-to-day operations, it can be easy to lose sight of the overall vision.

Operations 221

Operations Website Management Social Media Customer Service 221

Modern Restaurant Management

FEBRUARY 8, 2024

Make sure anyone you want to hire has well-trained staff and more importantly experienced supervisors on the job site for every job. Experienced Supervisors Every good restaurant owner knows the importance of experienced managers in maintaining the quality of your restaurant. The same applies to any company you hire to clean your restaurant.

Specials 196

Specials Operations Hiring Front of House 196

Perfect Daily Grind

FEBRUARY 5, 2023

In many coffee-producing countries around the world, there are a number of ways in which farms are operated and managed. Two of the most widespread coffee farming models are estates and co-operatives. Co-operatives vs estate farms: What are the main differences? Read on for more of their insight. Are more farmers leaving co-ops?

Operations 189

Operations Point of Sale Pricing Equipment 189

Typsy

MAY 18, 2021

Many of those businesses are now faced with the difficulty of finding and recruiting staff due to a global hospitality skills shortage as they attempt to open again and resume operations. They will also need access to high-quality, regular training to ensure that they adhere to your hotel, bar, cafe, or restaurant’s high standards.

Training 156

Training Hospitality Recruiting Demo 156

Crunchtime

FEBRUARY 7, 2024

Plus, 5 ways to improve compliance with standard operating procedures Whether you run a restaurant business with 500+ locations or a handful of convenience store locations, you know what work needs to be done – and how it should be done properly – to run your business effectively. What are standard operating procedures in restaurants?

Operations 78

Operations Audits Cash Management Food Safety 78

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations. Employees can better understand their tasks and responsibilities with structured restaurant operations.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

7 Shifts

SEPTEMBER 21, 2023

The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. So we surveyed more than 1,000 restaurant operators across North America to find out what their challenges are—and what they're doing to adapt. The greatest challenge is staff retention. "The an hour.

2023 397

2023 Leadership Hiring Fast Casual 397

Culinary Cues

OCTOBER 27, 2023

In a restaurant centric operation, it is the management team, including marketing, who determines the expressed needs of the market, what specific dishes would draw the most guest support, and how to manage all to ensure maximization of profit. Emotional connections are a significant driver in these operations. This menu is who I am.”

Hiring 392

Hiring Training Pricing Leadership 392

Culinary Cues

MARCH 22, 2020

So whether you are an owner/operator, manager, chef, or hourly employee let’s look at this reality and how we might learn from it moving forward. [] SURVIVAL. As owners/operators, managers, and chefs – if we have served the role of leader well then our employees will think of us as part of that family.

Operations 361

Operations Guest Recovery Government Communication 361

Crunchtime

APRIL 6, 2023

In Cruchtime’s recent webinar , our prestigious panel of operations experts from Burger King, Culver’s, and Chipotle shared the best practices on how to compete consistently and profitably in every location, from ensuring quality team execution and training to managing the two most impactful costs to the business – food and labor.

Operations 124

Operations Webinar Training Management 124

Modern Restaurant Management

AUGUST 29, 2022

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. Transparency across operations allows corrective actions to take place before an incident occurs. Leveraging Digital Visibility.

Operations 189

Operations Food Safety Kitchen Safety Front of House 189

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

The Rail

JANUARY 1, 2024

When your staff treats food and other resources inefficiently, it can genuinely impact your ability to continue operating. It’s no wonder, then, that more restaurants are training their staff in zero-waste methods. Let’s explore why zero-waste training is essential and how you can best approach it.

Waste 59

Waste Training Audits Consumer Goods 59

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

The Rail

OCTOBER 7, 2022

This scale of operation only seems to be on the rise, with the projected number of restaurant employees expected to grow to 17.2 Regardless, any issue stemming from a food handler’s lack of training could end in extreme monetary losses for a restaurant. The Importance of Food Safety Training. Operational challenges.

Food Safety 87

Food Safety Training Kitchen Safety Food 87

Culinary Cues

FEBRUARY 2, 2024

I see it through the eyes of the operator, the chef, the cook, server, and customer – it is a virus that continues to spread and grow exponentially. Every day should be an opportunity for each employee to grow, learn, and improve through teaching and training.

Training 351

Training Uniforms Leadership Customer Service 351

Modern Restaurant Management

OCTOBER 23, 2020

With a thorough and well thought out training plan. It’s easy to rush training and skip past essential topics when you’re short-staffed or in your busy season or during the pandemic, but investing time in training can save you time and earn your business more money in the long run. Continuous Training.

Communication 178

Communication Training Dietary Restrictions Customer Service 178

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Culinary Cues

OCTOBER 19, 2023

What about that moment when the training wheels came off and you were able to balance and ride your bike independently? How many inner musicians, writers, athletes, teachers, entrepreneurs, cooks, chefs, and restaurateurs never rise to the surface because they were never recognized, encouraged, trained, taught, or given the opportunity?

Training 367

Training Seasonal Menu Back of House Leadership 367

Perfect Daily Grind

AUGUST 7, 2022

Historically, as many as 50% of Kenya’s coffee producers have worked with big estates or co-operatives at any given time. However, over the past few decades, the number of co-operative members in the country has been steadily declining. What are co-operative societies?

Operations 175

Operations Audits Agriculture Cash Management 175

Modern Restaurant Management

JANUARY 11, 2022

But these days, between labor shortages and challenges in the shipping industry, staff is scrambling just to keep day-to-day operations running smooth. These insights can be particularly useful for restaurants with more than one location, allowing operators to know which locations will be affected and adjust supplies if necessary.

Operations 189

Operations Supplies Uniforms Employee Relations 189

Modern Restaurant Management

MARCH 2, 2023

Whether you own or operate a bar, restaurant, hotel, resort, casino, or sports venue, your ability to control costs and deliver a satisfying CX depends on many factors. Are your staff sufficiently trained in how to handle your customers? Do you meet the expectations your marketing creates? The list goes on.

Operations 164

Operations Loyalty Program Mobile Ordering Consumer Goods 164

Ken Burgin

JULY 25, 2023

Designing short training games or ‘microlearning’, involves several principles to ensure they’re effective, engaging, and suitable for the purpose: Relevant to the work environment and reinforce key skills or knowledge. See also: How to Use ChatGPT to Create Training Material for Restaurant & Cafe Employees.

Training 60

Training Kitchen Safety Front of House Dietary Restrictions 60

Modern Restaurant Management

DECEMBER 7, 2021

Despite external pressures on talent, ample opportunity exists for restaurant operators to prepare for a year of constant change. With 2021 nearly wrapped up, restaurant operators across the country are looking to the New Year with cautious optimism. For leaders in the restaurant and hospitality industry, now is the time to adapt.

2022 197

2022 Operations Recruiting Hiring 197

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function.

Hotels 426

Hotels Point of Sale Cash Management Training 426

Crunchtime

JANUARY 5, 2023

As a restaurant operator, we're sure there are many things that you're happy to leave behind in 2022. But, if leftover cash in your training budget was left on the table, it's likely gone now that we've entered 2023. ( Can't say we blame you. Use it or lose it, they say ?).

2023 124

2023 Training 2022 Operations 124