7 Shifts

FEBRUARY 13, 2023

And we’re here to help support any operators who may be interested in learning more with one-on-one wage model training , racial equity toolkits , and other resources that may help evolve and improve our collective employment practices. This isn’t an easy conversation to have. Rethinking Wages: Where to Start? But they are important.

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

Culinary Cues

APRIL 29, 2024

Reactionary approaches involve increasing rates of pay, dumbing down menus, reducing hours of operation or levels of service to limit the number of employees needed, raising prices to compensate for higher rates of pay, reducing portion sizes while raising prices, or even looking at automation and technology to “right the ship.”

Front of House 242

Front of House Back of House Training Customer Service 242

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Managing a restaurant is a delicate routine—if we can even call it a routine.

Management 397

Management Management Kitchen Safety Front of House 397

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

AUGUST 29, 2022

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. Transparency across operations allows corrective actions to take place before an incident occurs. Leveraging Digital Visibility.

Operations 189

Operations Food Safety Kitchen Safety Front of House 189

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations. Employees can better understand their tasks and responsibilities with structured restaurant operations.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Executive Summary. says Buck. “So

Front of House 369

Front of House Back of House Communication Employee Relations 369

Culinary Cues

MARCH 10, 2022

At the very least, we know that the work right in front of us won’t change. Why do we sometimes treat dish washers as commodities – interchangeable and easily replaceable parts, when their role is so critical to the success of the restaurant (front and back of the house)? March 9 was National Dish Washer Day.

Front of House 448

Front of House Back of House Uniforms Hiring 448

Culinary Cues

NOVEMBER 10, 2023

What changes might occur in your operation if everyone was required to sign their work and take public responsibility for it? Name tags for front of the house employees work just as well maybe with the name of the town they are from, or the number of years they have worked in an establishment. Is there room to improve?

Seminar 358

Seminar Front of House Workshop Back of House 358

Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. Pushing through the swinging kitchen doors I am engulfed by the smells, sounds, and oh such intense heat from a busy operation.

Back of House 321

Back of House Kitchen Safety Hotels Front of House 321

Culinary Cues

AUGUST 9, 2021

Guests will return when the effort expended to create memorable complete dining experiences is front and center. The goal of every restaurant and every chef is to create memorable experiences for the guest. Somewhere in our internal job description is a desire, and even a need to build an environment of WOW!

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

Culinary Cues

OCTOBER 30, 2023

It will take super-human effort, ample amounts of time, arduous training, and boat loads of cash. If, on the other hand you want to operate a hot dog stand then make sure you are relentlessly in pursuit of the label “most unbelievably outrageous hot dog to be found anywhere on the planet”. How’s that for an introductory sentence?

Fine Dining 357

Fine Dining Front of House Dine-in 2016 357

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Sante

DECEMBER 8, 2020

Here are the top five things to focus on when streamlining your kitchen operations to improve your restaurant experience and achieve your overall goal of making customers happy. A quick-thinking and adaptable mindset is not only helpful for training, it’s also helpful during a rush. Kaitlin Keefer, Editor/Square.

Front of House 130

Front of House Operations Back of House POS 130

Ken Burgin

JULY 25, 2023

Use these enjoyable and instructive games to engage your front-of-house and kitchen staff – they’re designed to prepare and run quickly. 15 Training Games for Front of House Restaurant and Cafe Staff Menu Mastery: Divide staff into teams and have them take turns describing a dish on the menu as enticingly as possible in 30 seconds.

Training 60

Training Kitchen Safety Front of House Dietary Restrictions 60

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Restaurant operators know better than everyone that this current labor challenge is not going away. restaurants are operating with 2.8 fewer employees in the front-of-house and 6.2

2023 188

2023 Front of House Back of House 2022 188

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. When staff are unhappy, you lose more than just the cost of hiring and training. Let coworkers thank each other publicly Managers and operators can’t know everything that happens on the floor. People are the heart of the restaurant.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Managing a restaurant is a delicate routine—if we can even call it a routine.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

MARCH 21, 2022

From first-in, first-out in the walk-in cooler to how you fold side towels and where your knives are placed – it is organization that allows a kitchen to run efficiently and keeps the mood and pace of the restaurant in sync. To some, it may seem less significant, but to seasoned professionals – this is the truth of the kitchen.

Front of House 357

Front of House Back of House Point of Sale Uniforms 357

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

DECEMBER 8, 2023

From a front-of-house perspective, the restaurant industry is an early adopter of A.I. While front-of-house A.I. in back-of-house restaurant operations as well. training, scheduling), and Demand predictions What are the new cybersecurity challenges that result from the adoption of A.I.? How is A.I.

Front of House 117

Front of House Back of House Employee Relations Supplies 117

7 Shifts

SEPTEMBER 16, 2021

Create Consistency with Your Operations. As you operate the restaurant, you'll also need to prepare for different clientele, budgeting, and staffing needs. How to Create Consistency with Your Restaurant Operations. To whatever extent possible, restaurant operations should be consistent across all of your locations.

Management 370

Management Management Document Hiring 370

Culinary Cues

NOVEMBER 17, 2020

In the kitchen – work responsibilities are divided into oversight and action positions – the number depending on the scope of the restaurant menu and the size of the operation, but basically there are chefs, cooks, and support staff. This is a behind the scenes look at the place and the people that bring a plate of food to the guest’s table.

Seasonal Menu 520

Seasonal Menu Back of House Customer Service Front of House 520

Modern Restaurant Management

DECEMBER 29, 2023

When thoughtfully deployed, restaurant tech can help make restaurants a better place to work, which is good for everyone involved: patrons, employees, and operators. When thoughtfully deployed, restaurant tech can help make restaurants a better place to work, which is good for everyone involved: patrons, employees, and operators.

Technology 123

Technology Front of House Fast Casual Back of House 123

Modern Restaurant Management

FEBRUARY 8, 2023

There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. can help restaurateurs automate tasks and lessen the burden of staff running the front and back of the house.

Fine Dining 197

Fine Dining Technology Front of House Sustainability 197

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

AUGUST 5, 2020

When you decide who is responsible for managing delivery orders, train those staff members on the processes they need to follow, how they should communicate delays to customers, and the tools they need to use to fulfill orders. Many have POS integrations and can automate tickets for the back-of-house (BOH) team.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

SEPTEMBER 19, 2022

They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

JUNE 11, 2021

With his experience, he can help out all aspects of an organization, from the front to the back, letting them know what will work and what will not. Now, when I work with clients, I can work with them on the front-end and the back-end.” Did you ever wonder what a restaurant coach does? He served as a food inspector in the U.S.

Coaching 180

Coaching Front of House Back of House Hospitality 180

Culinary Cues

MAY 23, 2021

At the same time, many of those restaurant employees – front and back of the house, were taking their time trying to decide if it made sense to return to an industry that was unpredictable, low paying, void of reasonable benefit plans, and now a target for customer anger and angst as servers suddenly became covid policemen.

Guest Recovery 445

Guest Recovery Front of House Employee Relations Food Truck 445

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Culinary Cues

DECEMBER 28, 2021

From the moment you walk through that back entrance you are captivated by the dynamics of the environment, the structure of the operation, and the sensation of being enveloped by its alluring magic. It was that first time in the lead position – the commander of the kitchen brigade. This is magical.

Kitchen Safety 427

Kitchen Safety Front of House Fine Dining Seasonal Menu 427

Culinary Cues

FEBRUARY 22, 2021

So choose where you want to sit and lets jump on the speculation train. [] NOURISH AND PROVIDE SUSTENANCE: Without a doubt – one of the primary purposes of a restaurant and one that supports the defined needs of a guest is to fill their stomachs. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations.

2022 378

2022 Food Truck Merchandise Point of Sale 378

7 Shifts

APRIL 21, 2023

That initiative and determination advanced him to National VP of Operations, where he oversaw half of Taco Bell's US stores. After a stint as SVP of Operations at Blockbuster, Bhushan returned to the restaurant industry as a founder with Taco Ocho. What comes to mind when you think of success in the restaurant industry?

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

JANUARY 10, 2022

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. Here are six things you can expect to see in back-of-house tech in 2022. However, BOH technology has long been at the bottom of the list for many operators.

Back of House 208

Back of House 2022 BOH Front of House 208