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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

For example, an app might offer 15% off your first order. When done on a large scale, this wastes the platform’s marketing budget and eventually leads them to cut down on promotions, slowing order volumes for restaurants. A big one is promotion abuse. Promotion abuse can take other forms as well.

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How to Create a Successful Visual Brand for Your Restaurant in 2020

Modern Restaurant Management

A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large.

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Restaurant Giants Declare War on Digital Chaos

Modern Restaurant Management

One location might offer seamless mobile ordering, while another struggles with glitchy payment systems, creating inconsistencies that can frustrate customers and impact revenue. Customers crave simplified steps at the beginning and end of their food service experiences, and it’s not hard to understand why.

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Restaurant Branding 101: Straightforward Strategies That Work

ChowNow

Restaurant branding is not easy, but when done correctly, the reward is a packed dining room every night with a steady stream of to-go orders out the side door. Guest experience is the heart of your restaurants brandits how customers feel when they interact with your space, your team, and your online presence. Consistency builds trust.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.

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86 Your Brand Issues: How to Build Cohesive, Memorable Brands that Resonate with Guests

Modern Restaurant Management

The restaurant needs cohesion, from signage to menu design to uniforms. Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. Scaled brands must strike a balance between brand uniformity and adapting to the local environment. Having a digital presence is critical.

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Teriyaki Madness Implements Technology to Combat Coronavirus Crisis Fallouts

Modern Restaurant Management

In response to the influx of delivery and pickup orders at Teriyaki Madness, the brand has added drive-thrus in TMAD parking lots where they didn’t exist originally. Because patrons are not able to dine out, call-ahead orders have increased. We will pick ten winners to receive free bowls for a month (four free bowls!)