7 Shifts

AUGUST 18, 2021

Small gestures like these will make your service go from good to great. Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

MARCH 25, 2021

Throughout her career, Ellen Linardi has been driven by the passion to build products that help small businesses hold their own against big companies.That desire fueled the Global Head of Product for Clover and her team to help restaurant owners struggling during the pandemic pivot operations and compete in the now digital-first world.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

7 Shifts

MARCH 10, 2021

These may be traits that come naturally to the best restaurateurs, but they can also learn some valuable habits to help them efficiently and effectively run a business and meet their goals. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

JANUARY 11, 2024

When working in a restaurant, management must utilize a variety of skills to run a successful business. Throughout my decades of working with restaurant and small business owners, these are four areas I always speak with clients about so they can be successful in their roles. Keep calm in these situations.

Management 160

Management Management Back of House Customer Service 160

7 Shifts

JULY 10, 2020

Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. You can book online or give us a call. 1 Set goals for the event ??

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

FEBRUARY 15, 2024

By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. This is a must, whether you’re running a standalone bar, pub, lounge, or any other business with a bar. And it’s not just a matter of focus.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. This is a must, whether you’re running a standalone bar, pub, lounge, or any other business with a bar. And it’s not just a matter of focus.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

OCTOBER 21, 2021

These restaurants take orders through online apps and use 'ghost kitchens' or virtual kitchens that offer virtual menus to take-out customers. Cheap digital menu marketing that captures a share of online dining demand. Need to manage the impact on staff morale of working online orders without receiving tips.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

AUGUST 5, 2021

As the world grapples with the next wave of COVID-19, businesses are confronted with product and labor shortages, a sudden increase in ecommerce and a variety of shifting consumption patterns. Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Modern Restaurant Management

MARCH 31, 2021

The pandemic has left restaurateurs around the world scrambling for ways to diversify their product offerings and continue to attract business. In a time when uncertainty abounds and cost-effectiveness is essential, businesses that can still offer their clients a safe, comfortable place to retreat will be that much closer to survival.

Customer Service 186

Customer Service Customer Experience Online Ordering Hospitality 186

Modern Restaurant Management

JUNE 27, 2022

Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. If a QR code is already on the table when your guests are seated, you don’t have to worry about getting fresh menus to them right away. Try an Online Form Builder. So how do you set up your code?

Online Ordering 199

Online Ordering Customer Service Fast Casual Recycling 199

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Think for a moment about your restaurant’s current online presence. Can they view your menu online? Google Rankings and Google My Business. Can customers find you?

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Online Restaurants Advertising Ideas. In tight business districts, you may not be able to have a giant mural or neon sign outside your restaurant. Table of Content. Window Decals.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. Growing a loyal customer base is a key to growing your business and keeping it profitable year-over-year. trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. You have to earn it!

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

MARCH 10, 2022

The best restaurant management apps allow you to run your business from anywhere, provide you with valuable insights, empower your team , and let you focus on creating the very best experience for your guests. Toast Order & Pay. Look no further than Toast Order & Pay. Try 7shifts for Free. Apple | Android. QuickBooks.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

7 Shifts

JULY 21, 2020

Shelter-in-place orders, social distancing, and business closures make it next to impossible to generate pre-coronavirus revenue numbers. From small business loans to microgrants to business credit cards, cash is available; it just takes a bit of application work and a little know-how.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Modern Restaurant Management

JULY 22, 2021

Not to mention that after practicing social distancing for over a year, not everyone will be thrilled to go back to tight seating arrangements indoors. Online Ordering Will Continue to Thrive. The COVID-19 pandemic forced both sides to embrace new digital communication tools for making reservations and placing orders.

Allergens 204

Allergens Online Ordering Fast Casual Food Safety 204

Clover - Restaurants

MAY 21, 2024

Business travelers? They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. Your job is to make them feel welcomed and enticed when they interact with your business online.

Travel 52

Travel Tourism Social Media Website Management 52

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). "We urge federal policymakers to dive into it to determine how best to devise support for small businesses like restaurants that are clearly on the ropes. .

Mobile Ordering 161

Mobile Ordering Restaurant Law Seating Customer Service 161

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7

2021 193

2021 Fast Casual Online Ordering Consumer Goods 193

Restaurant Clicks

DECEMBER 16, 2021

What began as small farmland owned by a few families became a popular destination for Polish immigrants and is now home to some of Brooklyn’s younger population. The shop is small and easy to miss but not something you want to! Every time I stop by, I order a large pizza with half pepperoni and half buffalo. Order Online.

Online Ordering 113

Online Ordering Small Business Dine-in Customer Service 113

Modern Restaurant Management

JUNE 11, 2020

Now that states are beginning to loosen their lockdown restrictions and reopen small businesses like restaurants, it’s fair to wonder how drastically the dine-in experience will have to change to accommodate the new safety requirements. Perhaps you can maximize outdoor seating that makes people feel more comfortable and safe.

Customer Experience 193

Customer Experience Dine-in Food Safety Kitchen Safety 193

SpotOn

FEBRUARY 21, 2024

A quick service or casual restaurant will have open seating, a soda fountain, and maybe an area designated for online order pickups. A bistro is a small, simple restaurant that offers inexpensive food served in a casual and intimate setting. What is a bistro restaurant? What's the origin of the word bistro?

Definition 52

Definition Fine Dining Point of Sale Fast Casual 52

7 Shifts

DECEMBER 18, 2019

Why you should invest in restaurant lunch specials Increasing lunch sales is a no-brainer in the restaurant business. Basically, the busier you make your lunch business, the sooner you start making money.” On average, students spend between 1 - 2 hours per day on social media , so be sure you’re posting your promotion online!

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

DECEMBER 17, 2020

Heading into the winter months, restaurants will be challenged even further as the revenue streams that have been keeping them afloat during the summer and fall such as outdoor dining and patio seating will see fewer customers with inclement weather and colder temperatures.

Back of House 212

Back of House Outdoor Healthcare Government 212

Restaurant Clicks

NOVEMBER 24, 2021

You can make reservations for small parties online by visiting the restaurant’s website. The space is tucked away at the end of aloft and is perfect for a business dinner or birthday party. The Gold Room can seat a fourteen-person dinner for up to 14 or a lounge-style party for thirty guests for private dining.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Modern Restaurant Management

AUGUST 19, 2020

A number of restaurant and retail store owners in the city of Pasadena have quietly established the nation’s first dense “face-pay” network, top video.These small business owners have embraced an advanced facial recognition technology that lets their customers make secure, hands-free purchases using only their faces.

Kitchen Safety 192

Kitchen Safety Loyalty Program Delivery Customer Service 192

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 197

Technology Front of House Back of House Point of Sale 197

Modern Restaurant Management

OCTOBER 28, 2020

The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Move tables away from high-traffic areas, such as bathrooms and service stations, in order to minimize contact. — to reduce touchpoints.

Outdoor 209

Outdoor Food Safety Social Media Food Truck 209

EATER

OCTOBER 15, 2020

Still struggling to recoup shutdown losses, businesses now must survive the harsh blow of cold weather It happened around Labor Day weekend, the spiritual end of Midwestern summer. After a brutal six months for the restaurant business, things are only about to get worse: Winter is coming.

Outdoor 142

Outdoor Seating Small Business Customer Service 142

QSR Automations

DECEMBER 22, 2023

Owners have had to adapt to new ways of business and staffing shortages. Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Restaurant Clicks

OCTOBER 26, 2021

There’s nothing like a beautiful day in Miami, Florida for doing some shopping or laying out on the beach, but my favorite thing to do on a warm, sunny day is go out to eat somewhere with outdoor seating. The outdoor seating area is enormous and completely walled in by vegetation with cozy string lights hanging between the trees.

Outdoor 120

Outdoor Dine-in Online Ordering Seating 120

Cheetah

MARCH 26, 2021

It is easy to conclude that, with the growing demand for online food delivery, high real-estate costs, and thinning margins, the small restaurant model will become unviable in a post-Covid-19 world. Ghost kitchens allow restaurants to turn the explosive growth in online food delivery into a business opportunity.

Front of House 144

Front of House Online Ordering Delivery Back of House 144

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

SpotOn

FEBRUARY 14, 2024

That's why more restaurants are offering online ordering options like takeout and delivery for breakfast, lunch, and dinner. Farotto's first opened in 1956 as a family-owned business with some pasta dishes, limited seating, and carryout. Order one of their classic sandwiches or a St.

2024 52

2024 Online Ordering Food Order Delivery 52