ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

DECEMBER 31, 2024

.” The food and beverage industry is faced with this demand, yet there are very few pickle-flavored sauces actually available in today’s market. Luscious Lychee – Lychee is gaining popularity across markets, bringing a soft, subtle sweetness and floral aroma to cocktails that complements the renewed martini craze.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

ChowNow

FEBRUARY 13, 2025

Too many missed reservations? A smart reservation and waitlist system can help. If customer retention is a priority consider a digital loyalty program or automated marketing tools. Multi-Channel Integration : Sync with online ordering platforms, third-party delivery apps, and marketing tools for a connected restaurant ecosystem.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

APRIL 24, 2025

Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. Older generations (55+) prefer outdoor seating driving 27% of reservations. Middle-aged adults (34-54) on the other hand prioritize family style meals.

License 251

License Fine Dining Customer Experience Dine-in 251

Modern Restaurant Management

FEBRUARY 17, 2025

This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market. Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Lavu

MAY 30, 2025

The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest. Maximizing table turnover is crucial for restaurants to optimize their seating capacity and increase their profitability. However, turning tables must be done tactfully.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

JUNE 27, 2025

. “Restaurants can't simply rely on their traditional playbooks anymore," says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. "Smaller, Chick-fil-A and Starbucks show broad appeal across regional markets.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

ChowNow

MARCH 7, 2025

Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. Also, make sure your GBP includes: A link to your website A menu link Service options: dine-in, takeout, delivery, curbside pickup, reservations, etc. And heres the thingyour competitors are already optimizing for local search.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

ChowNow

JULY 11, 2025

You can’t control your online reputation if you’re not in the driver’s seat. takeout, delivery, reservations) Everything about your Yelp page should influence customers to choose your restaurant. How To Set Up And Optimize Your Yelp Profile If you haven’t claimed your Yelp Business Page yet, that’s step one.

Customer Service 284

Customer Service Social Media Customer Experience Online Ordering 284

ChowNow

MAY 30, 2025

A restaurant marketing strategy that works for a sports bar might fall flat at a vegan cafe. Restaurant Promotion Ideas Your Customers Will Love You dont need a full-fledged marketing team to pull off these promotions. Promote Mobile App Downloads If you have a mobile app , you need to market it, not just let it sit in the background.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

SpotOn

JANUARY 14, 2025

Restaurants weren’t always about exclusive reservations and expertly fused small plates. Plus, with integrated online ordering and built-in marketing automation tools , Gordon’s saving over 2 hours a week and increasing daily sales by up to 25%. ” Renee Gordon is no historian. Soup’d Up is just the start.

Front of House 98

Front of House Operations Back of House Seasonal Menu 98

ChowNow

JUNE 27, 2025

What diners first see: Landing on your Facebook page, diners see a background photo, profile photo, and an intro panel that has all of your information like, address, phone number, link to your menu and website, special features (outdoor seating, dog-friendly, etc.), price range, and star rating with number of reviews.

Website Management 195

Website Management SEO Book Customer Experience 195

Squirrel Systems

FEBRUARY 3, 2025

This guarantees that you’ll fill seats and can plan accordingly for a busy day. Let customers know what to expect and encourage them to make reservations or pre-order food. Market Early The earlier you begin promoting your Super Bowl specials, the more likely customers will plan to spend the day with you.

Social Media 80

Social Media Point of Sale Email Marketing Back of House 80

Future Food

NOVEMBER 27, 2024

What about the bulk of the market in the middle? Strong points of difference, authentic food, great service, location, marketing (with strong tactical execution) and a design-driven space that is on brand will elevate revenue for those with the total package. Timeout Markets alone have seven new locations announced.

Hospitality 78

Hospitality 2025 Food Back of House 78

Open for Business

OCTOBER 30, 2024

Your reservation system is a goldmine of information just waiting to be tapped. Tapping into the power of your reservation data Start by digging into the basics. They’re where all that interesting reservation data comes together in one place. Email marketing is a great way to do this, but only if you do it right.

Reservations 60

Reservations Dietary Restrictions Email Marketing Point of Sale 60

Web Diner

FEBRUARY 28, 2025

From Empty Seats to Endless Lines: The Email Marketing Secret Weapon Your Business Needs Whether you’re running a cozy caf, a bustling bistro, a trendy food truck, or a high-end restaurant, there’s one universal truth: empty seats mean lost revenue. But the benefits go beyond direct sales.

Email Marketing 36

Email Marketing Marketing Food Truck Social Media 36

Modern Restaurant Management

NOVEMBER 19, 2024

Catering to solo diners is more just than seating them as restaurants would any other customer. Good operators understand that the party of four that spends $250 over three hours on a four top isn’t more “valuable” than the solo diner that spends $70 in sixty minutes on a two top, or a solo seating experience.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

MAY 30, 2025

Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 billion by 2033, according to The "United States Fast Food and Quick Services Restaurants Market Size and Share Analysis – Growth Trends and Forecast Report 2025-2033" from ResearchAndMarkets.com.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

SpotOn

DECEMBER 11, 2024

For fast casual guests who prefer on-premise dining, they'll find limited seating options and a pared-back dining room. If physical location allows, patio spaces and outdoor seating are great options for fast casual restaurants, since they're already operating a minimal service model. What do they care about?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

ChowNow

MAY 30, 2025

For example: Thanks again for your feedback about the delay in seating. Weve already adjusted our weekend staffing to reduce wait times, and were reviewing our reservation process to try and prevent this going forward. Even a small update shows youre taking customer feedback seriously.

Operations 195

Operations Customer Experience Customer Service Dine-in 195

Squirrel Systems

MAY 1, 2025

Promoting event hosting for corporate gatherings, birthdays, and special occasions via digital marketing. Utilizing social media and email marketing to promote limited-time merchandise drops. VIP dining memberships that offer perks like priority reservations via mobile apps.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

The Restaurant Group

NOVEMBER 20, 2024

Guests should find menus, contact information, and reservation options without a hitch. Utilize Social Media Marketing Share High-Quality Photos and Videos A picture is worth a thousand words, and a video even more. Happy hours, lunch specials, or early bird discounts can fill seats that might otherwise remain empty.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. The pandemic changed how businesses market, no doubt about it.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

MARCH 11, 2025

Workforce : COVID fundamentally changed the labor market. Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs. more an hour.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Clover - Restaurants

JUNE 30, 2025

Servers get in-real-time updates sent directly to the POS, including when a table is seated, nearly finished, and paid. past feedback, most recent visit date, special requests), from on-premise or online dining, all within the Reservations app. Diner data. View any saved notes about a diner (i.e.

Hospitality 52

Hospitality Technology FOH Front of House 52

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52

Lavu

APRIL 25, 2025

Restaurant-Specific Tools : Manage menus, seating, reservations, and customer preferences. When integrated with email marketing or CRM, this boosts retention. Cloud-Based Benefits : Access your business data remotely, get automatic updates, and enjoy 99.9% system uptime. How does a POS system work with payment processing?

POS 78

POS Point of Sale Cash Management Mobile Ordering 78

QSR Automations

JANUARY 31, 2025

Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. Real-time communication of large party seating prevents kitchen overwhelm. The result?

Waste 52

Waste Front of House Operations Back of House 52

Squirrel Systems

JUNE 16, 2025

Cloud POS systems should include visual floor plans, table statuses, and server assignments to optimize seating, reduce wait times, and improve the guest experience. Look for: Real-time table status updates Integration with reservations 4.

Download 76

Download POS Hospitality Loyalty Program 76

EATER

JUNE 2, 2025

Verel has focused much of her career on building and sustaining public food markets as places where people can gather and socialize, and not necessarily be pressured into spending money. But even when there is a commercial aspect to a third place, she says there are a few criteria to figure out if its doing what it should.

Bar 275

Bar Definition Consumer Goods Customer Experience 275

Paper Chase Accountancy

JULY 10, 2025

Effective hospitality revenue management strategies empower hotels, resorts, and tourism operators to navigate market complexities and turn potential challenges into opportunities. Find out how to adapt strategies for hospitality and tourism markets. Explore practical tactics for hotels of all sizes and types.

Hospitality 52

Hospitality Management Management Tourism 52

Paper Chase Accountancy

JUNE 25, 2025

By understanding demand patterns, market segments, and pricing elasticity, businesses can make data-driven decisions that significantly impact their bottom line. In simpler terms, it’s about getting the most money out of every available room, seat, or experience you offer. Secondly, it enhances market positioning.

Tourism 82

Tourism Hospitality Management Management 82

Modern Restaurant Management

JUNE 24, 2021

As a restaurant owner, digital marketing can be a daunting task that takes up valuable time, energy, and resources. Most simply do not have the time needed to research digital marketing strategies, let alone implement them. This often means marketing and advertising efforts are done on-the-fly or simply 86’d. A double win!

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

JUNE 10, 2020

” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

APRIL 15, 2021

As part of their service, they offer Pickup and Delivery solutions; Reservation, Waiting, and Seating Management; Data and Guest Profiles; Guest Engagement, and Marketing. SevenRooms helps restaurant operators leverage customer data to improve the experience.

Customer Service 450

Customer Service Customer Experience Seating Reservations 450

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event. Set a budget ?? Plan your staffing ????? Advertise! ??

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

MAY 19, 2020

How you communicate this in your marketing will depend completely on your restaurant brand. Responses in different markets will differ as well, with certain communities and areas of the country harder hit than others. Do people need to make reservations in advance? Your restaurant brand is the promise you make to your guests.

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474