ChowNow

FEBRUARY 19, 2025

The reality is that restaurant teams are busy, and learning a new POS system, delivery app, or inventory tool can feel like one more thing to juggle. Make it clear that this isnt just about management adopting the latest tech trend. Instead, break training into small, manageable steps. Create quick-reference guides.

Training 195

Training Online Ordering Customer Service Reference 195

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Lavu

MAY 2, 2025

Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. This reduces the chance of errors or miscommunication.

Allergens 78

Allergens POS Management Management 78

7 Shifts

NOVEMBER 14, 2024

First, you must have a dedicated training plan for cashiers that covers using the POS system, handling payments, and managing customer queues to reduce wait times during peak hours. It’s also important to develop specific training for restaurant managers.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

JANUARY 3, 2025

To learn how these layouts can help maxmize efficiency while still providing optimal guest experience, Modern Restaurant Management (MRM) magazine received insights from Aleksandra Kaplan, partner at Swan Dive Design Studio. In what ways has restaurant design evolved since the pandemic? How does it dovetail with sustainability goals?

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Lavu

MAY 5, 2025

Restaurant owners are rethinking the way they run daily operationsand many are switching to Lavu POS to stay ahead. Lavu offers a cloud-based POS designed specifically for restaurants, helping streamline everything from front-of-house orders to back-of-house reporting. Running a restaurant is hard – but Lavu POS makes it easier.

POS 78

POS Operations Mobile Ordering Cash Management 78

Lavu

APRIL 17, 2025

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Here’s how: What is POS Data?

POS 78

POS Loyalty Program Marketing Point of Sale 78

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. Pizza companies have long managed their delivery services independently.

2022 547

2022 Customer Service Online Ordering Website Management 547

ChowNow

OCTOBER 17, 2024

But even the fastest manager can take upwards of five to eight hours a week to build out the schedule. There are sections to remember and availability to reference. Shift trades need to involve a separate thread with a manager, meaning more room for error and more time spent on tedious duties. Ready to ditch the spreadsheets?

Coaching 195

Coaching Recruiting POS Communication 195

7 Shifts

MAY 13, 2021

But even the fastest manager can take upwards of five to eight hours a week to build out the schedule. There are sections to remember and availability to reference. By using employee scheduling software , such as 7shifts, managers can save up to five hours every week. It's not as easy as it looks. was a pain.

Document 418

Document 2000 POS Take-out 418

Lavu

MAY 5, 2025

Switching your restaurant POS system doesnt have to mean lost sales, staff frustration, or weeks of disruption. In this guide, well walk you through a step-by-step approach to switch your restaurant POS system quickly and confidently, ensuring your team stays productive and your service uninterrupted. Days 34 : Set up your new POS.

POS 78

POS Training Kitchen Safety Cash Management 78

7 Shifts

OCTOBER 28, 2024

Total New Customers refers to how many new customers your restaurant gains during a specific period because of your marketing efforts. Many restaurants use POS systems that can differentiate between new and existing customers based on payment methods or loyalty program sign-ups. Another effective strategy is personalized marketing.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

JANUARY 8, 2024

To expedite cash transactions, opt for a Point of Sale (POS) system with a fast-tender feature, predicting the amount of cash the customer might pay. For additional insights into the significance of speed in your drive-thru, refer to the provided resource.

Point of Sale 419

Point of Sale Customer Service Food Order Customer Experience 419

Lavu

MAY 30, 2025

Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations. Table turnover time refers to the average amount of time it takes for a table to be occupied by different groups of guests.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

FEBRUARY 10, 2021

Referring to your gluten-free menu on your “About” page is a good place to start. Make Gluten-Free a Part of Your POS. Even if you don’t have a digital POS system, you can still order rolls of stickers printed with “GF” or “Gluten Free” to distinguish gluten-free orders.

Marketing 452

Marketing Social Media Online Ordering Demo 452

7 Shifts

NOVEMBER 17, 2020

Why restaurant managers should use them. A restaurant employee evaluation form is used by restaurant managers during performance reviews to assess how well staff members do their jobs. Managers use this form to make note of things that employees do well, and areas in which they can improve. How do they handle feedback?

Point of Sale 370

Point of Sale Download Communication Reference 370

Embrace the Suck

APRIL 26, 2020

Cost of goods (COGS) sold refers to the cost required to create each of the food and beverage items you sell to guests. Check out systems with built-in customer relationship management (CRM) tools to track customer history. Another Note: Most modern POS systems have CRM built into their platforms today. Cost of Goods Sold.

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

SpotOn

OCTOBER 14, 2024

The POS system is a restaurant's command center. If you run a restaurant, you know this, so you're probably weighing the many options for POS systems carefully. There are the features, support, hardware, and software, upfront POS hardware costs, and monthly subscription fees. What does a POS system do?

POS 52

POS Loyalty Program Website Management Cash Management 52

7 Shifts

AUGUST 21, 2024

Keep Restaurant Communication Channels Open When staff can easily access to managers, they will be more likely to bring up problems so that they can be resolved before it’s too late. For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. The most important ones for restaurateurs and operators to be aware of are: POS Data. As the tech heart of most restaurants, the POS is the most important thing to lock down to ensure that your restaurant cybersecurity is airtight. More on this below!).

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Table turnover rate The table turnover rate refers to the number of times you have served new customers at the same table.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Goliath Consulting

SEPTEMBER 27, 2020

For example, AI can now predict labor demand, handle on-call shifts, and allow employees to swap shifts with minimal manager intervention (6). The RFID tag would allow for easy inventory management, as scanning RFID tags would send a message to your inventory management software letting you know that the item is in stock (9).

Technology 397

Technology Mobile Ordering Food Safety Customer Service 397

7 Shifts

AUGUST 27, 2020

But it will help get employee-manager relations off on the right foot, and show new staff they have the training and support from their team to learn and grow. Tie it in with your expectations of staff and highlight that top performers may have the chance to progress to management positions. Okay, that might be a stretch.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

AUGUST 19, 2020

Pandemic or otherwise, staff turnover eats into your profitability and wastes a considerable amount of managers’ time. This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term ‘restaurant operations' refers to the process by which a restaurant is run. Operations Management. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Improvement Tips.

Operations 363

Operations Inventory Hiring Customer Service 363

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). Anti-Microbial POS Screens and other device surfaces may be another component of using digital menus (3). 2) [link]. (3)

Kitchen Safety 349

Kitchen Safety Food Safety Front of House Back of House 349

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Those sales line items should match the ones in your POS reporting. Prime costs.

Point of Sale 90

Point of Sale License Insurance POS 90

7 Shifts

DECEMBER 11, 2019

One way to simplify this is through integrated restaurant technology, such as POS and employee scheduling software. Example: Wendy’s When one of Wendy’s largest franchisees would not agree to adopt a universal POS system, Wendy’s sued the operator of the 152 locations.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Store-level managers need to know what’s going on at their locations before they arrive for their shifts. A step up is a manual manager log that prompts managers for the information the next manager will need.

Management 158

Management Management Employee Relations Communication 158

7 Shifts

JUNE 4, 2021

And while you may not picture a restaurant manager or worker parked at a desk to work, it's a huge part of restaurant management. If it's not measured, it won't be managed. Total revenue data, or all of your revenue from income statements or POS sales reports. Total sales , from your POS.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot. For full-service restaurants, many POS or reservation systems can also help collect data for you.

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

Modern Restaurant Management

MAY 27, 2020

PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5 ParTech recently released Brink POS v5.0c PathSpot Secures Funding. TableSafe Integrates with Oracle.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Lavu

APRIL 17, 2025

Managing food costs is a growing challenge for restaurants as ingredient prices fluctuate and margins shrink. Real-time inventory tracking helps restaurants save money by cutting food waste, improving stock management, and streamlining operations. Enhances Supplier Management : Boosts ordering accuracy and supplier relationships.

Inventory 78

Inventory Food Waste Mobile Ordering 78

Restaurant365

SEPTEMBER 10, 2021

As a store-level manager, you always have a lot on your plate. However, in between all these tasks, it is critical to devote time and energy into accurate and consistent inventory management. Inventory management is a powerful tool for your day-to-day operations, but only if you use it correctly.

Inventory 138

Inventory Management Management Point of Sale 138

Lavu

MARCH 13, 2025

Get Free Payroll for Restaurants and simplify payroll management effortlessly. POS Integration : Sync hours and tips directly from your POS system. Top Options: Lavu Payroll : Free for Lavu POS users, offering automated processing and tip management. Is your local restaurant overpaying for payroll?

Tip Distribution 78

Tip Distribution Employee Relations POS Restaurant Law 78

7 Shifts

SEPTEMBER 28, 2020

Keep reading to learn: Server side work your FOH team should be doing Best practices for executing these side duties of a server How to build server side work into shifts 4 Server Side Work Duties to Add Alongside Primary Server Duties The most important server side work duties are cleaning, restocking, organizing, and managing safety.

FOH 195

FOH Management Management Cash Management 195