Remove Loyalty Program Remove Management Remove Point of Sale Remove Sustainability
article thumbnail

On the Road to Relief: Restaurant Trends and Opportunities to Watch

Modern Restaurant Management

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems. Coffee in 2023.

2023 189
article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 212
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

article thumbnail

MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. This means managing order complexity is crucial for pizza restaurants. 56 percent of diners said overall quality and taste matter most when choosing a restaurant to order pizza from.

2024 189
article thumbnail

The Enduring Appeal of Signature Staples at QSRs and Beyond

Modern Restaurant Management

In a competitive market, these staples serve as a point of differentiation, setting one QSR apart from another and creating a loyal customer base that keeps coming back for more. Effective brand storytelling helps to strengthen emotional brand connections, reinforcing brand loyalty. In the $387.5

article thumbnail

Restaurants with Strong Brand Identities Captivate Gen Z

Modern Restaurant Management

Another is to add convenience like saved orders, saved payment methods or Apple Pay, loyalty programs, and personalized offers or perks. Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. Avoid simply churning out content for the sake of building presence on an app.

article thumbnail

Maximizing March Madness Profits for Restaurants Through Advanced Technology Solutions

Modern Restaurant Management

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty.