Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

MARCH 16, 2020

The efforts by Uber Eats to help mitigate the impact on businesses during this time of uncertainty is an example of leadership and empathy,” said National Council of Chain Restaurants Executive Director David French. “These are challenging times for restaurants. Sign up here.

Food Safety 585

Food Safety Kitchen Safety Employee Relations Small Business 585

Modern Restaurant Management

MARCH 13, 2020

. "First and foremost, restaurants need to address the obvious points about density and restrictions being put in place by local public officials, about cleanliness and safety and engagement. In today's world, safety is the third leg of the stool. Utmost care and attention is required today." Pellegrini, Jr.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” ” Tyga Bites Launches. .”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. Noodles & Company Launches Ghost Kitchen. million guests. Grand Ave, Chicago, Illinois 60651.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” doubled the number of ghost kitchens worldwide since June 2020. ” Nathan's Gets the Ghost. Nathan’s Famous, Inc.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. ” Delivering Jobs. .

Franchising 385

Franchising Franchise Loyalty Program Kitchen Safety 385

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. Beyond logistics, the biggest transformation has been in leadership.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. You'll need to serve as your team's leader and mentor, often giving up your space in the spotlight so other employees can have theirs.

Management 397

Management Management Kitchen Safety Front of House 397

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. The leadership team redid the staffing model to allow people to work from home as needed.

Training 312

Training Café Kitchen Safety Back of House 312

7 Shifts

JULY 24, 2020

While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process. Topics: Leadership; time management; reducing overheads and staff turnaround. ?? Topics: Team building; leadership; hospitality. ?? Kitchen Confidential. ?? Author: J.W.

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

SEPTEMBER 15, 2020

” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO. The 2” X 4” label backs up the promise to diners that is scripted on the label design: “Sealed For Your Safety.”

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Culinary Cues

JANUARY 15, 2022

I want to believe that under the façade of despair and sometimes even distain lies a person with incredible potential to be the best he or she can be, to serve and to create, and to reach for his or her personal and professional potential – to be fulfilled. Leadership is unlocking people’s potential to become better.”.

Uniforms 450

Uniforms Front of House Food Safety Healthcare 450

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. ” Wescott sees herself in a leadership support role, and it doesn’t go unnoticed by franchisees.

Franchising 415

Franchising Franchise Catering Online Ordering 415

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

MAY 12, 2020

The new, double-walled paper cups, made with paperboard certified to the Sustainable Forestry Initiative (SFI) Standard, are currently used to serve all Dunkin’ hot beverages, including coffee, espresso drinks, tea, and hot chocolate in the U.S. Consulting on Ghost Kitchens. ” SevenRooms Streamlines Payment Experience. .

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

Kitchen Safety 348

Kitchen Safety Social Media Cash Management Back of House 348

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 5, 2019

Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. in January 2017. He has the right mix of skills and experience to lead us forward having run our U.S.

Waste 255

Waste Food Leadership Customer Service 255

7 Shifts

AUGUST 16, 2024

Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

JUNE 26, 2023

Prevent expensive kitchen equipment breakdowns and their ripple effects : For guests, summer conjures up images of their favorite restaurant promotions—from lobster rolls to new soft-serve flavors. When these customers are happy, restaurants’ leadership teams are happy, too.

Equipment 275

Equipment Kitchen Safety Customer Service Food Safety 275

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.

Food Supply 255

Food Supply Kitchen Safety Cash Management Food Safety 255

The Rail

OCTOBER 3, 2024

While the adage applies to a wide range of restaurant operations, one of the most vital is food safety. Because foodborne illness is so prevalent, and the consequences so severe, every member of your staff should be trained on the basics of food safety. If you’ve seen any of these in your kitchen, it’s time to course correct.

Food Safety 130

Food Safety Front of House Kitchen Safety Food 130

Modern Restaurant Management

OCTOBER 16, 2019

Ono’s robotic food truck will begin serving the greater Los Angeles community nutritious, delicious, and affordable smoothie blends for under six dollars, and prepared within 60 seconds beginning this Fall. The robotic kitchen runs on batteries instead of a diesel generator. Door Dash Shared Kitchen. ?DoorDash?

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JANUARY 9, 2020

Under his leadership, iPayment closed an initial public offering in 2003 and then went private in 2006. Grimstad serves on the board of directors of Beauty Tap Inc. He then founded Snap Kitchen in 2010 and expanded the brand as CEO and President to almost sixty stores and kiosks before stepping back in 2017 to focus on new projects.

Fast Casual 283

Fast Casual Customer Service Employee Relations Online Ordering 283

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. You'll need to serve as your team's leader and mentor, often giving up your space in the spotlight so other employees can have theirs.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

FEBRUARY 10, 2020

Plant Forward Plates features over 40 recipes scaled up to 100 servings, therapeutic menu plans, HACCP instructions, nutritional analysis and food-ordering guides to match the scaled recipes. “We’re thrilled to become a preferred supplier to Sodexo, which serves over 75 million consumers each day.

Hospitality 460

Hospitality Food Consumer Goods 2019 460

EATER

APRIL 28, 2021

The Bulgarian chushkopek (or “pepper roaster”) blackens vegetables for a smoky flavor no oven can achieve One of my first introductions to Bulgarian cooking was lyutenitsa, the country’s ubiquitous roasted red pepper and tomato spread, which is served at all times of day with everything from toast to rice to meat. It might blow a fuse.

Kitchen Safety 306

Kitchen Safety Entertainment Food Safety 2014 306

Ken Burgin

JUNE 6, 2023

Language Practice: If your restaurant serves international clientele, ChatGPT can help staff practice key phrases in different languages, enhancing their ability to communicate effectively with a diverse range of guests. Health and Safety Compliance: Develop interactive health, safety, and cleanliness standards modules.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Embrace the Suck

JUNE 13, 2022

And so, the fact that so many people with World Kitchen and some of these other organizations have pivoted into the work of feeding people who are really in trouble. In leadership, and you and I both agree on this, leadership is critical, especially right now in restaurants. I could serve whatever food that I wanted.

Retail 221

Retail Social Media Take-out Events 221

Society Insurance

NOVEMBER 15, 2022

Some of the main benefits of a thorough and consistent closing checklist include: Enhanced Restaurant Safety. Each employee plays a role in the safety of your staff and customers, and your closing checklist should include a number of items focused on maintaining safety standards in your establishment.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Hot Schedules

OCTOBER 1, 2018

The panel included Logan’s Roadhouse CIO John Laporte, True Food Kitchen ’s VP of IT Val King and Noodles & Company ’s VP of IT Dave Lehn, who spoke to the importance of establishing technology partners to push your brand forward. The governor for growth is the ability to attract, develop and retain great leadership,” LeFranc said.

2018 79

2018 Innovation Kitchen Safety Food Safety 79

The Restaurant Times

FEBRUARY 18, 2022

Plan, prepare and serve special meals as required. Ensuring food meets the highest quality standard and is served on time. Enforcing best safety, hygiene, and sanitation practices in the kitchen. Coordinating with kitchen staff and assisting them . Maintain kitchen logs for food safety program compliance.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Modern Restaurant Management

DECEMBER 16, 2019

The Index examines the digital ordering strategies best serving restaurants as they grow sales and engage with customers. In fact, quality impacts the entire dining experience, including how well equipment functions and ultimately supports the staff’s ability to efficiently serve its guests.” Find the full report here.

2019 323

2019 Compost Mobile Ordering Point of Sale 323

Modern Restaurant Management

MARCH 11, 2025

Even though local and state orders prohibiting or severely restricting restaurants’ ability to serve customers and generate and revenue, standard business liability policies did not provide coverage, and many policies had a pandemic exclusion. Corporate leadership approached this issue with the same urgency. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418