Modern Restaurant Management

JUNE 10, 2021

The choices restaurants make today on how to invest in marketing and leverage various food sales channels will have profound impacts for years to come. An emerging metric of success in the restaurant analyst community will be surrounding “percent direct digital” sales.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

JANUARY 20, 2022

Drivers will have more time to eat, go through drive-throughs with the vehicles, use both hands when eating, and longer travel times will become more commonplace. One of the most obvious aspects of this interaction is that there is not a single human involved besides the consumer. How AI Will Change Consumers Restaurant Experience.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Lavu

NOVEMBER 29, 2024

Running a restaurant is tough, and poor inventory management can make it even harder. That’s where POS inventory tools step in to help. Research shows that using POS systems can reduce stockouts by 15% and cut excess inventory by 10% , directly improving profitability.

Inventory 78

Inventory POS Waste Point of Sale 78

Modern Restaurant Management

JUNE 6, 2022

During the pandemic, travel restrictions meant restaurants had to figure out new ways to inspect their facilities. Technology can show historical sales patterns, which can help improve tasks from staffing to ordering. Digital inspections, inventory, and line checks are much faster, easier, and more accurate than manual processes.

Audits 474

Audits Kitchen Safety Back of House Point of Sale 474

Modern Restaurant Management

OCTOBER 26, 2022

This research, from the March edition of the Digital Economy Payments report, “Going Digital to Pay for Travel and Restaurant Dining” also found that credit cards account for the greatest share of food spending with consumers using credit cards to purchase an estimated $29.8 According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 449

Consumer Goods Restaurant Law Customer Service Audits 449

Modern Restaurant Management

DECEMBER 31, 2024

Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Focus POS

JUNE 17, 2019

Restaurant Point of Sale Software. What is restaurant point of sale (POS) software? Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Benefits of Restaurant Point of Sale Software.

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Modern Restaurant Management

DECEMBER 21, 2022

Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Perfect Daily Grind

JUNE 13, 2025

Hacienda La Esmeralda won all three main categories, a first for the competition, and achieved record-breaking scores of 97 and 98 points for its natural and washed Geshas, respectively. With scores of 97 and 98 points, we may see a new world record for coffee prices in just a few months. The BoP auction will take place on 6 August.

2025 128

2025 Point of Sale Café 2024 128

Squirrel Systems

FEBRUARY 13, 2025

From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. As a restaurant operator or owner, youre no stranger to the challenges of running a successful business.

2025 93

2025 POS Technology Operations 93

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 27, 2024

While many operators struggled to keep expenses – particularly food and labor costs – under control, they also observed an increase in guest traffic and in profit margins, in part due to strong takeout and delivery sales. outlining the top challenges facing the industry, alongside the emerging trends shaping it.

2025 221

2025 Loyalty Program 2024 Back of House 221

EATER

MAY 26, 2021

This somewhat depressing strip of gas stations and fast-food restaurants that connects I-70 and the Pennsylvania Turnpike is familiar to anyone who has ever traveled through the bottom half of Pennsylvania toward points further east or west. If there’s one thing that Pennsylvania seems to have figured out, it’s potato chips.

2004 261

2004 Travel Point of Sale Inventory 261

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

SEPTEMBER 17, 2024

The most advantageous systems integrate with point-of-sale systems, inventory management, and customer relationship management tools to provide a comprehensive view of guest spending patterns and preferences. For decades, the hotel industry has relied on Revenue Per Available Room (RevPAR) as its primary performance indicator.

Hotels 251

Hotels Mobile Ordering Point of Sale Technology 251

Restaurant365

APRIL 14, 2020

Successful restaurant operations, in any kind of economy, depend on well-managed restaurant food inventory. Much of the typical food and beverage inventory in restaurants tends to have a relatively short shelf life, making accurate inventory numbers essential to run a functioning kitchen, make economical orders, and adapt to long-term trends.

Inventory 109

Inventory Delivery Management Management 109

Modern Restaurant Management

MARCH 16, 2020

retail container ports than previously believed as factory shutdowns and travel restrictions in China continue to affect production, according to the Global Port Tracker report released today by the National Retail Federation and Hackett Associates. COVID-19 Foot Traffic at QSRs. Some Placer.ai Chick-fil-A led the way with 11.9 percent and 2.9

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

7 Shifts

MARCH 20, 2020

However, in the wake of COVID-19, restaurants are leaning into alternative ways to move inventory, keep staff working, and delight their guests by focusing on delivery and takeout. As of this article’s publication, more than 20 U.S. Don’t worry–we’re here to help.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

JANUARY 3, 2024

– Matt Eisenacher, Chief Brand Officer at First Watch With international conflicts waging overseas, I believe the travel industry will continue to be affected in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

EATER

MAY 5, 2022

She opened a restaurant in Shanghai and then ran a traveling pop-up that eventually evolved into Fly By Jing , a modern Asian food company bringing flavor-packed pantry staples to kitchens around the world. Helena Price Hambrecht. Today’s installment: Jing Gao. market; there was a lot of interest. What was your first job?

Food Supply 246

Food Supply Take-out Consumer Goods Point of Sale 246

Culinary Cues

NOVEMBER 16, 2019

The more I travel, experience communities, and try their restaurants – the more I scratch my head and ask the question: “What are they thinking?” Sometimes it works, but more often than not this is the turning point towards failure. Unfortunately, all of those factors seem to work against you. What are they thinking?

Training 292

Training Employee Relations Customer Service Customer Experience 292

BNG Point of Sale

MAY 28, 2020

Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. Businesses that travel to or operate multiple locations can do so from a single device. Businesses that travel to or operate multiple locations can do so from a single device. Which mobile POS system should you choose?

POS 94

POS Mobile Ordering Point of Sale Small Business 94

The Rail

DECEMBER 11, 2023

The beauty of omnichannel ordering is that it can act as a powerful tool in providing inventory management. Uncovers Customer Insights As we touched on in the previous point. The technology can track customer order history in a way that can identify trends and customer insights surrounding different dishes to help optimize your menus.

Ordering 147

Ordering Loyalty Program Mobile Ordering Online Ordering 147

The Restaurant Group

SEPTEMBER 16, 2020

It works best for products that travel well, such as pizza, pasta, bowls, and sandwiches. These challenges have been especially taxing on the restaurant industry and its more than 13.5 million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. Rise of Ghost Kitchens. Restaurant Industry Trends.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

A Wine Story

SEPTEMBER 8, 2020

This post covers the most salient points of the panel discussion titled: “Experience and Ease in E-Commerce.” The panelists spoke extensively about how to engage with customers to get online wine sales. In speaking of her own online wine sales experience at Clos du Val, Ms. Looking to sell wine online? Click to Tweet.

Webinar 157

Webinar Consumer Goods Online Ordering Social Media 157

Lavu

MARCH 26, 2020

Coming off a hard winter and hoping sales would pick up for catering businesses, this sudden hit of all events canceling has pushed some catering businesses to the brink. If you have a food truck and your local government is still allowing their operation, now is the time to start traveling through local neighborhoods on lockdown.

Catering 127

Catering Food Truck Retail Small Business 127

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. This is why more and more restaurants are turning to food delivery.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

Lavu

JUNE 11, 2019

Selling merchandise at your coffee house, and moving a lot of it, is contingent on a complete understanding of these three points: Knowing your customer base. What’s working for another coffee shop might not be right for yours, which is why the first two points are so important. Travel Mugs. How to Merchandise a Café.

Merchandise 88

Merchandise Point of Sale Front of House Customer Experience 88

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. In turn, they will make your life easier. You will see improvements for customers, front of the house, the kitchen, as well as management.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Lavu

DECEMBER 20, 2019

restaurant and prepare food for sale. calculator and inventory management system. Every food product on shelves has one thing in common: nutrition labels. This is because the FDA requires it. has a list of ingredients and nutritional information. This is helpful for consumers with allergies or health conditions. formatting.

Food Truck 78

Food Truck Point of Sale Consumer Goods Inventory 78

Hot Schedules

FEBRUARY 3, 2021

Agility and cost controls should be top priorities as the industry gets ready for a return to travel. O n top of the decreased sales resulting from the pandemic, the hospitality industry is facing an ongoing rise in labor costs and uncertainty regarding supply chain reliability and product availability.

Menu 88

Menu Seasonal Menu Food Supply Point of Sale 88

BNG Point of Sale

MAY 28, 2020

Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. Businesses that travel to or operate multiple locations can do so from a single device. Businesses that travel to or operate multiple locations can do so from a single device. Which mobile POS system should you choose?

POS 52

POS Mobile Ordering Point of Sale Small Business 52

BNG Point of Sale

OCTOBER 13, 2021

How to Choose a Point-of-Sale System for Your Convenience Store. For business owners, offering the necessities to customers who are traveling, commuting, or otherwise pressed for time should be a top priority. A Guide To Choosing the Best POS System for Your Convenience Store. Any store, new or old, needs the appropriate POS.

POS 52

POS Point of Sale Cash Management Customer Service 52

Restaurant365

JANUARY 22, 2020

Your point of sale system (POS) may be tracking your private company financials, and your internal communications may include intellectual property or confidential corporate information. Your loyalty program technology is collecting valuable information about your guests, like their age, visit frequency, and address.

Audits 88

Audits Point of Sale Front of House POS 88

BNG Point of Sale

OCTOBER 8, 2021

Mobile POS For Retail: How Retail Businesses Boost Sales with Mobile Devices. When you think of a point of sale POS system in retail, a cash register likely comes to mind. A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. Immediate Access to Inventory.

Retail 52

Retail POS Mobile Ordering Cash Management 52