Modern Restaurant Management

AUGUST 30, 2021

The simple reason is: technology. Now, with consumer behavior increasingly shifting toward intuitive and automated restaurant experiences, Canadian brands are faced with the need for the support, flexibility and efficiency of the right technology suite in order to confidently and successfully expand into the U.S.

Innovation 197

Innovation Technology Franchise Franchising 197

Hot Schedules

JULY 8, 2021

The Problems with Managing Inventory in Spreadsheets. U sing spreadsheets for hospitality inventory management is inaccurate, inefficient, and unwise. Learn how poor inventory management could be making operators crazy and hurting your business. You’d be hard-pressed to find an operator who actually likes taking inventory.

Inventory 127

Inventory Management Management Food Supply 127

Restaurant365

OCTOBER 29, 2021

Your back-office restaurant technology can be used to help grow both guest loyalty and your business. You can use back-office restaurant technology to support a positive guest experience in areas such as payment, inventory and food costs, and staff scheduling. POS integration enables flexible payment options.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What can restaurant operators do to better handle inventory and labor challenges?

2024 203

2024 Online Ordering Website Management 2023 203

Modern Restaurant Management

FEBRUARY 29, 2024

Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste. For instance, technology can help restaurants: Optimize operations. Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks.

Food Safety 195

Food Safety Kitchen Safety Audits Food Supply 195

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

Front of House 186

Front of House Mobile Ordering Customer Service FOH 186

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.

Operations 189

Operations Front of House Customer Service Customer Experience 189

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. No one likes finally deciding on what to order, and then being told that item is not available. Simply put, when a customer cannot order what they want, this will result in lost sales.

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

APRIL 11, 2024

In pursuit of these objectives, restaurants must reimagine dining experiences through enhanced restaurant technology, deepen their commitment to sustainability, and fine-tune their core offerings. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Technology in the restaurant industry makes wait times less frustrating for guests. Digital waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

Squirrel Systems

NOVEMBER 30, 2023

When a restaurant is considering technology purchases, it’s crucial to prioritize investments based on the specific needs and goals of the business. Here’s a guideline on how a restaurant can prioritize technology purchases: Understand Business Goals and Needs: Identify the specific goals and challenges of the restaurant.

Technology 52

Technology Mobile Ordering Loyalty Program Customer Experience 52

7 Shifts

FEBRUARY 5, 2021

If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Evolving Your Restaurant Technology Stack 1. What is Restaurant Inventory Management Software?

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

DECEMBER 27, 2023

The art of hospitality, which thrives on personal interaction and the nuanced understanding of guest needs, is being augmented by technology's precision and consistency. Restaurateurs must ensure that technology acts as an enabler of hospitality, and not as a replacement for the warmth and individuality that diners cherish.

2024 202

2024 Food Supply Kitchen Safety Influencer 202

Modern Restaurant Management

OCTOBER 21, 2022

Businesses in the food service industry are primarily adopting these advanced POS systems to streamline the communication between waitstaff and kitchen staff, inventory tracking, and improving team management. These systems are also being used as they support future restaurant technologies like self-serving kiosks. In 2022, U.S.

POS 179

POS Marketing Point of Sale Cash Management 179

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Perfect Daily Grind

APRIL 17, 2023

From the increasing reliance on technology to a growing emphasis on sustainability , there have been significant developments across all areas of the supply chain. However, thanks to the growing prevalence of technology and online platforms in the coffee industry, it is now easier and more streamlined than ever to buy green coffee.

Technology 114

Technology Transportation Online Ordering Small Business 114

Modern Restaurant Management

SEPTEMBER 27, 2023

Money and Inventory Management The profitability of a restaurant depends on the careful management of cash flow. Inventory management is another key issue that can creep up if owners are not aware of what product they have and how much is currently available.

Cash Management 207

Cash Management Restaurant Law Food Safety Point of Sale 207

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. In order to grow productivity and retain workers long-term, it’s essential to tie technology into the kitchen.

Communication 178

Communication Online Ordering Technology Sourcing 178

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. One other way you may need to manage inventory is with menu planning. Stock incoming inventory.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

AUGUST 5, 2020

Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders. The order fulfillment process gets slowed down if your staff don’t know who is responsible for what.

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

MAY 15, 2023

Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. Create or enhance your website and make sure you offer an “order online” option that is easy to find. Manages orders at peak hours so the kitchen isn’t overwhelmed.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

OneDine

JANUARY 9, 2024

As we step into a new year, the restaurant industry continues to evolve at an unprecedented pace, with technology playing an increasingly pivotal role in shaping its landscape. In 2024, we can expect a surge in the use of QR codes for menu browsing, ordering, and payment processing.

2024 52

2024 Technology Customer Experience Sustainability 52

Transact

DECEMBER 18, 2019

Every year brings changes to how customers interact with restaurants, and every year new technologies pop up to help restaurants keep up. . Mobile Technology. Restaurant operators can now benefit from apps that manage employee shift schedules , track food recall alerts , count inventory , and even monitor freezer temperatures. .

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Streamlining Technology-Driven Convenience For restaurants aiming to offer the utmost convenience, POS solutions are indispensable.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

AUGUST 20, 2021

For example, technology exists that allows restaurant operators to take inventory in a matter of minutes, while achieving 99.9-percent Online tools exist to help operators on their journey. As restaurants reopened to increased costs and staff shortages, automation has become less a future goal than an urgent need.

Supplies 208

Supplies Food Supply Online Ordering Inventory 208

Modern Restaurant Management

MARCH 6, 2024

What will the QSR of the future look like and what role will AI-integrated technologies play? To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research.

Customer Experience 189

Customer Experience Entertainment Customer Service Transportation 189

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

Squirrel Systems

MAY 3, 2024

This involves meticulous inventory management to prevent overordering and minimize waste. Leverage Technology Investing in technology can streamline operations and improve guest service, leading to better margins. Online reservation and ordering systems also reduce staff workload and improve the guest experience.

Pricing 97

Pricing Loyalty Program Waste Social Media 97

Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). . Uber Eats proved to be the most popular platform with 59 percent of FSRs saying they use the service.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability.

Hospitality 179

Hospitality Customer Experience Loyalty Program Customer Service 179

7 Shifts

SEPTEMBER 16, 2021

It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Using Technology to Run Multiple Locations. There'll be new branding, a new staff, different inventory, and updated forecasting involved. Table of Contents. Supplier Sourcing.

Management 370

Management Management Document Hiring 370

7 Shifts

DECEMBER 19, 2023

Earlier this year, the team embarked on a top-to-bottom re-evaluation of their technology. Their inventory system, POS, digital menus, online ordering apps—everything was on the table. Now, Vitality Bowls counts more than 70 locations coast to coast, with 6 corporate locations.

Restaurant Law 221

Restaurant Law Fine Dining 2014 Food Safety 221

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

JULY 22, 2021

Online Ordering Will Continue to Thrive. Customers will continue to do so because they have grown to enjoy the process including selecting their favorite dishes peacefully online and using contactless payment systems while not having to stress over face masks and personal space disruption. Rethink Technologies.

Allergens 208

Allergens Fast Casual Online Ordering Food Safety 208

Modern Restaurant Management

JANUARY 9, 2024

With continued innovations happening across the industry to make these sustainable offerings even more accessible-from online ordering of sustainable food packaging to rapidly expanding plant-based protein options-finding ways to improve the ecological impact of one’s business is easier than ever before.

2024 110

2024 Sustainability Consumer Goods Food Supply 110