This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Most restaurant operators consider technology a necessity for running their restaurants today. They rely on technology to help with day-to-day tasks like managing revenue and inventory, and to fill in labor shortage gaps. About 40% found that technology has improved customer satisfaction.
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technologicalinnovation, and economic dynamics. As we navigate these changes, one theme stands out: innovation.
As technology bridges gaps in industries and societies around the world, making advanced solutions accessible to independent operators is vital to their success. Take a busy corner café, for instance. Self-service technology allows restaurants to focus on what really matters–customer satisfaction. The result?
The simple reason is: technology. Now, with consumer behavior increasingly shifting toward intuitive and automated restaurant experiences, Canadian brands are faced with the need for the support, flexibility and efficiency of the right technology suite in order to confidently and successfully expand into the U.S. restaurant market.
Minimizing Menu Price Increases : Just because diners are still eating out and ordering in, does not mean they are happy about higher menu prices. What should restaurant operators take away from the survey results? They’re dining out more frequently, with 48 percent planning to increase their visits.
Extraordinary times always seem to lead to extraordinary innovations, and the restaurant industry is currently in the midst of perhaps the greatest time of upheaval, ever. A large part of their success are the innovations that are reinventing their restaurants to accommodate a changed consumer base. An easy to use app.
Is going out to eat in style anymore? To keep customers happy and business booming, you need to invest in a strategic maintenance plan and the right technology to make everyone’s jobs easier. Here are some more types of FM technology that will help drive an innovative dining experience. Asset Tracking Software.
As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. But, those that embrace technology will be best equipped to weather the pandemic. Here are three ways to leverage technology for restaurant re-openings: 1.
Widespread Adoption of Technology Solutions in Food Service In 2025, the food service industry will increasingly leverage technology for waste tracking and diversion. Still, keeping a steady team remains the top challenge, highlighting the need for ongoing innovation in restaurant workforce management.
. “As we celebrate this milestone, it’s inspiring to see the next generation bring fresh energy and innovative ideas to the table, ensuring we remain a leader in food marketing for years to come.” At Thought For Food & Son, we take pride in campaigns like these that go beyond traditional marketing.
Unfortunately, this often results in headaches, lost revenue, and extended downtime However, 3D modeling and design technology are ushering in a much-needed revolution in managing renovations, giving a much-needed solution for simplifying the process. They thought it reduced miscommunication and redesigning in the planning stage.
Yet even then, operators were innovating—often quietly and creatively. One constant has always stood out: this industry never stays still. Technology moved from being a support system to a core pillar of daily operations. Today’s hospitality platforms are no longer just about taking orders or processing payments.
When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns. Further, this technology can help organizations apply different staffing standards to various day parts, taking advantage of a wider variety of skill levels to meet service demand needs.
Technologyinnovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones.
To position your restaurant at the forefront of innovation, consider the following four key strategies and techniques: Seasonal and Trending Eats In a culinary landscape defined by constant change, incorporating seasonal ingredients and aligning with trending topics is a powerful strategy for attracting customers.
Customer service is at the core of innovation and good business practices. To do that, you have to be innovative and adopt new as well as tried-and-tested solutions into your operation. It’s critical to have this balance to meet the expectations of your millennial customers and take your business forward as a whole.
By adopting technology and automating processes to streamline your business operations. Here’s how you can leverage technology to transform your internal business processes. Having technological interventions like the implementation of IoT sensors in the food warehouses can help detect any issues before they become big concerns.
. – Misty Chalk, vice president, Americas at BrightSign AI Continues to Revolutionize Restaurant Operations and Guest Services: The restaurant sector is poised for a seismic shift as AI integration takes center stage. The restaurant sector is poised for a seismic shift as AI integration takes center stage.
2025 Culinary Trends Ingredients on the Rise Takes On Tahini Known for its richer and toastier flavor, black tahini will be featured on menus with versatility ranging from black tahini noodles and black tahini ice cream to tahini lattes and cocktails on the beverage side. .” That’s where the NEXT Flavor Report comes in.
Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app. Because patrons are not able to dine out, call-ahead orders have increased.
" To learn more about the courses and induction cooking methods, Modern Restaurant Management (MRM) reached out to Chef Chris Galarza, Founder of Forward Dining Solutions LLC and Co-founder of EcoChef, who assisted in Chatham’s induction conversion and who helped design Chatham’s ACF courses.
People come here to get away from technology, not use it.” ” Rejection is always expected when new ideas are shared, but when we looked around the restaurant we saw most guests on their phones– taking pictures of their food, splitting checks through Venmo, sharing on social media.
Restaurant brands are seeking out emerging technology to be more efficient and using data analytics to improve the drive-thru experience and this is only the beginning, according to Tim Tang, Director of Enterprise Solutions at Hughes. This is where technology and AI come in. Many restaurant technology stacks are closed.
Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. It will most likely take off in fast-food restaurants and drive-throughs. Everything in restaurants is about speed: How quickly can they get customers in, out, and seat another table?
Unfortunately, it turns out that restaurants’ staffing numbers are not as rosy as they seem; instead, they’re favoring the full-service segment, according to Black Box Intelligence. Unfortunately, up to a third of the locations may never receive them, or their staff may not take the time to plug them in.
From the digital revolution of the 1980s, the advent of the internet in the 1990s, and the proliferation of smartphone and AI technologies in the 21st century, restaurant and bar owners must keep pace with the latest tech trends to achieve sustainable growth and maintain a steady stream of revenue. There are 6.92
The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. Technology that once felt futuristic is quickly becoming standard. What should operators take away from the results? The survey of 1,500 U.S.-based
The AI and tech that will take over the restaurant industry. We previously discussed social distancing and contact-free technology that offered safety solutions during the pandemic. Here are some standout tech innovations that forward-thinking business owners are investing in today in restaurant technology: Smart ordering.
This number has only grown in the past few years as the pandemic pushed restaurants to implement extensive carry-out options and provide more single-use, non-recyclable utensils, bags, and containers. My vision as a climate advocate and inventor-turned-entrepreneur is to create innovations that reduce environmental impact.
In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've Today, we offer an innovative, all-in-one solution that helps our partners with everything from giving them a deeper understanding of who their guests are to maximizing revenue.
If restaurants want to attract customers and maintain competitive edges over their competitors, they must do all they can to make the dining experience closer to germ-free and the right technology can provide the solutions. The patron places their debit or credit card in the booklet, which the server takes to the register.
Now, orders are still being placed via phone, but calls have been swapped out for texts, mobile apps or online, cash registers have been upgraded to more robust technology systems, and contactless payment options are all the rage. Brand Your Own Website for the Win.
If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. There's a wide range of options available that take the entire process online.
The trends the industry had in 2019 toward improved tech stacks, better reporting, and streamlined operations can’t wait any longer, and restaurants are finding the budget to put toward technology again. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now?
And in Chicagos Union Station, surrounded by fast food, I once watched a child reach into a huge plastic tub of ice cream, relabeled in slanting marker as Annas Sundays Best, and pull out a homemade scone, the look of happiness radiating from her. I just love the train, the scenery, and the traveling, and the people.
In order to deal with these uncertainties, the top players had to work on bringing in technological advancements to survive and recover from the losses caused by the pandemic. The service robots operate at two levels of intelligence- from delivering food to taking care of consumer’s queries.
A staff of skilled, experienced team members keeps dining rooms running smoothly, boosts efficiency in the kitchen, builds goodwill with customers, and pushes restaurants to innovate – all of which contribute to business success and sustainability. Flexible scheduling is a highly effective method of combating burnout and disengagement.
A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. Moving to Multichannel Dining Experiences Dining out is… back? So, what’s the solution? Food availability is often in flux.
With 73 percent of customers reporting that restaurant technology improves their guest experience, QSRs need to prepare for the reality that these technologies – and this level of rapid innovation – are here to stay. It is critical to also look at how these technologies will support you in the future.
With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.
As such, e-commerce companies became early adopters of AI-driven technologies. Restaurants Aversion to Technology. I’ve talked to many a restaurant owner in the past year about their technological challenges. Still taking payments the old fashion way? Many AI tools are API friendly and adoption is widespread.
If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Third, menus should take into account changing customer bases. Adopt Technology. CoGS for the period = $5,000 + $1,000 – $4,000.
While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. Technology continues to transform restaurant operations.
' No wonder consumers are becoming more resistant to eating out.” " What can restaurant operators do to take proactive steps to mitigate potential future shocks to their supply chains and costs? The only path to successful innovation is through collaboration with manufacturing partners.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content