Modern Restaurant Management

DECEMBER 20, 2023

A well-crafted narrative is essential in enhancing brand identity through various social channels and e-newsletters. Creating limited-time offers (LTOs) or promotions with these food-inspired holidays taps into the current social climate, fostering a buzz that resonates with your target audience.

Customer Experience 493

Customer Experience Innovation Social Media Seasonal Menu 493

Modern Restaurant Management

MAY 30, 2025

If technology can make everything quicker and simpler, why do businesses need to worry about adding a human touch to their digital experiences? They also adapted how they reach their customers by investing in restaurant and Instagram marketing, working with local influencers, and running targeted advertisements.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Modern Restaurant Management

DECEMBER 31, 2024

Elevated Snacking Redefining snacking with creative flair and global influence, tapas and shareable boards will evolve in new directions such as Middle Eastern-inspired mezze platters, top photo. Check out some of the insights driven by the social response below: Gen Z says ranch is overrated, but there’s a catch.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Goliath Consulting

DECEMBER 7, 2021

Social media continues to be one of the best marketing channels of the century. Social media is an essential component of many brands’ marketing strategies. 90% of marketers say that social media marketing has increased their business exposure. Influencer Marketing. Social media platforms and trends.

Social Media 243

Social Media Marketing Email Marketing Consumer Goods 243

Goliath Consulting

SEPTEMBER 6, 2021

It’s now the standard that business owners use social media to promote their businesses. Restaurant owners, especially, must be focused on marketing their products on social media. Social media is an important influence on a consumer’s buying decisions. Build your social media presence.

Social Media 243

Social Media Marketing Influencer Customer Service 243

Modern Restaurant Management

FEBRUARY 18, 2020

According to a December 2019 report by commercial real estate giant CBRE using data from eMarketer, Generation Z’s spending is now at approximately $143 billion per year, with an additional influence over $450.5 As our first digital natives, rapid technology advances have been always been the Gen Z norm.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

ChowNow

MARCH 21, 2025

Key customer factors that influence dining preferences, from demographics to behavior. Demographics help you define the basic characteristics of your target diners, giving you insight into who they are, what they can afford, and how their lifestyle influences their dining choices. Lets get started and find your target audience.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Goliath Consulting

JANUARY 1, 2020

With more than 79% of the US population now using Facebook, Instagram or Twitter 1 and users projected to increase to 257 million by 2023, restaurants can no longer afford not to invest in their social media presence. In fact, more than 63% of restaurants reported to have used social media to market their business in 2018 2.

Social Media 230

Social Media 2006 2016 Website Management 230

Modern Restaurant Management

FEBRUARY 7, 2024

This is where innovative technology steps in, offering a silver lining. The right technology can help restaurants worry less about simple tasks and more about prioritizing their authenticity. Gen Z's influence on the dining scene calls for an industry-wide evolution.

Social Media 493

Social Media Customer Experience Influencer Dine-in 493

EATER

APRIL 8, 2025

Sometimes their solutions can be colonial see the rise in homesteading on social media and its colonial background and practice and sometimes they can be liberatory. It was ostensibly out of fear of flying, but I also hated the social pressure to fly, and the way you lose your autonomy upon boarding because you cant get off.

Training 290

Training Food Travel Social Media 290

Modern Restaurant Management

MAY 30, 2025

Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience. In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

AUGUST 8, 2022

However, as a restaurant operator provides free WiFi service to customers they can go beyond “marketing” and leverages technology to not only capture valuable customer information but as the critical first step for powerful messaging, communication and relationship-building. Drive Organic Social Media.

Social Media 468

Social Media Loyalty Program Email Marketing Point of Sale 468

Modern Restaurant Management

SEPTEMBER 28, 2020

For more local restaurants, targeting communities through social media channels such as Facebook and Instagram can have a huge impact. This ultimately influences your menu choices, because you may find that leaving certain meals off the menu will allow you to minimize leftovers. Invest In Restaurant Technology.

Operations 553

Operations Website Management Social Media Customer Service 553

Modern Restaurant Management

DECEMBER 12, 2023

It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. A New Leap in Technology In recent years, robotic technology in the restaurant industry has experienced rapid growth, and this trend is set to continue.

Customer Service 507

Customer Service Social Media Customer Experience Innovation 507

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Goliath Consulting

AUGUST 16, 2023

In today’s technologically driven era, the restaurant industry is no stranger to the digital space’s influence. With social media platforms leading the charge, there has been a profound impact on how eateries connect with their patrons and curate dining experiences. Let’s dive in.

Social Media 195

Social Media Email Marketing Customer Experience Innovation 195

Modern Restaurant Management

AUGUST 24, 2021

Is our social media presence a cost center or an action driver? We added a second technology on top for an additional five percent, and just like that: a grand total of 13 percent lift to average check size. You know, the usual in 2021. Does the cost of a SaaS-based recommendation engine outweigh its benefits?

Marketing 520

Marketing Social Media Download Back of House 520

Modern Restaurant Management

FEBRUARY 10, 2021

Working with the right social media influencers can therefore enhance your reputation. When approaching particular influencers, remember that knowledge and credibility carry a lot more weight in the gluten-free community than the number of followers an influencer has.

Marketing 452

Marketing Social Media Online Ordering Demo 452

Modern Restaurant Management

MAY 17, 2022

Online menus are one of the best ways to utilize technology within a restaurant. App notifications influence patrons to tag the restaurant in a review or share the photo on social media. Promote Online Ordering and Reservations.

Marketing 530

Marketing Mobile Ordering Online Ordering Customer Experience 530

7 Shifts

AUGUST 12, 2021

As technology evolves and client tastes change, successful marketing techniques must be examined and updated accordingly. In that sense, make sure to double-check your NAP across the web to ensure its consistency and accuracy, as this directly influences your SEO ranking and search visibility. Engagement on Social Media.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Social Media. actively follow their favorite restaurants on social media? Many of these diners even use these social platforms to pick and choose their next dining experience.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

The Rail

DECEMBER 2, 2024

This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. Social media login for easy access. Forge partnerships with local food influencers to create authentic buzz and attract new users. from 2023 to 2030.

Delivery 147

Delivery Loyalty Program Food Food Order 147

ChowNow

APRIL 8, 2021

They’re ripe for use on social media, within marketing emails, and on your online ordering menu. Get more expert marketing tactics from our Restaurant Success team in our ebook, “The Ultimate Guide to Social Media for Restaurants.” ” Read the eBook. Plan for the best lighting.

Equipment 370

Equipment Menu Social Media Email Marketing 370

Modern Restaurant Management

MARCH 26, 2020

The study found before engaging with a business or service, nearly all consumers (97 percent) conduct a local online search, with 78 percent of purchase decisions influenced by social content. “A few weeks ago, we started to raise funding to build a bundled delivery technology ourselves over the next six months.

Social Media 526

Social Media Food Order Small Business Delivery 526

7 Shifts

AUGUST 12, 2020

There are many restaurants who’ve never touched advertising or social media, and they’ve been the neighborhood’s go-to spot for decades. See how they’re branding themselves online and across social media, and what kind of promotions they’re running throughout the week. Share recipes or videos of ‘how it’s made.’

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

MAY 24, 2024

Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. Strategy 1: Leveraging Data and Technology to Personalize Customer Experiences Personalization is a powerful tool to help your restaurant stand out from others.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

EATER

MAY 20, 2020

We are living in the age of the global pantry, when a succession of food media-approved, often white figures have made an array of international ingredients approachable and even desirable to the North American mainstream — the same mainstream that, a decade ago, would have labeled these foods as obscure at best and off-putting at worst.

Social Media 364

Social Media Influencer Magazine Food Order 364

Modern Restaurant Management

JULY 8, 2024

Guests have specific expectations and desires from a loyalty program which can significantly influence their decision to join and actively participate or not. Maintaining regular communications in-store, in the app, email, and on social media will keep customers engaged and decrease the likelihood of any drop-off in participation.

Loyalty Program 467

Loyalty Program Customer Experience Customer Service Communication 467

Perfect Daily Grind

MAY 17, 2022

However, as the appreciation of the craft of coffee has grown, technology has also come to play a more important role. Now more than ever, baristas, roasters, producers, and consumers all rely on technology to understand more about the coffee they brew, roast, grow, and drink. How has technology changed over the past decade?

Technology 200

Technology Online Ordering Mobile Ordering Social Media 200

ChowNow

FEBRUARY 28, 2025

Theres little room for branding, and menu presentation, pricing, and promotions are often influenced by the platforms rules rather than the restaurants preferences. Make direct ordering the most convenient choice by placing a clear Order Online button on your homepage and promoting it through email, social media, and in-store signage.

Online Ordering 195

Online Ordering Ordering Email Marketing Loyalty Program 195

Squirrel Systems

JUNE 2, 2025

Smart operational strategies powered by the right technology. Consider adding: Shareable small plates Pre-batched cocktails Grilled specials that can be cooked outdoors Pair this with visual QR code menus that highlight summer selections and staff favorites to influence ordering patterns.

Seasonal Menu 104

Seasonal Menu Outdoor POS Social Media 104

Modern Restaurant Management

APRIL 15, 2020

The sharp decline in sales has reached all restaurant dayparts as regular daily routines got upended by the social distancing guidelines. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. All Day Parts Suffering. restaurants, bars, clubs, etc.), ” Read more here.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

The Rail

JUNE 11, 2025

Invest in Technology to Keep Everything Connected Managing two restaurants from one central point is challenging without the right tools. Technology bridges the gap between locations and makes you more agile as a business owner. Partner with local influencers and consider hosting a grand opening event. You’re becoming a brand.

Management 130

Management Management Equipment Hiring 130

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Social Hospitality: Restaurants

JULY 30, 2018

It is now 20% more influential than any other media. Hence, it is a good idea to integrate it in your social media strategy and encourage more such content that will help build trust and credibility. Collaborate with Influencers. So, make a list of influencers who speak to your target audience. How do you do this?

Social Media 218

Social Media Marketing Influencer Customer Experience 218