Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. This technology opens up an easy path to connect with potential employees. Hiring is difficult enough.

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Hiring Recruiting Website Management Social Media 506

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

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Modern Restaurant Management

APRIL 29, 2021

They will embrace technology to set par levels and pre-package necessary ingredients to assemble a meal quickly. He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. This is what has been working for me.”

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Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

AUGUST 15, 2024

Invest in Technology The simplest way to reduce labor needs in any business is to use technology to streamline and automate processes. Enhance Retention The Cornell University Center for Hospitality Research estimates that losing a front-line employee costs fast-food venues an average of $5,864 per person.

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Loyalty Program Hiring Point of Sale Recruiting 448

7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. Predictive technology measures your on-hand inventory and alerts you when it dips below par levels.

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Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put.

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Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

MAY 31, 2024

In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation.

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Hiring Recruiting Innovation Technology 309

Modern Restaurant Management

JUNE 22, 2022

Technology enables you to reach more students without actually visiting more campuses by incorporating text recruiting, conversational AI, automation, and on-demand interviews. Using technology allows you to incorporate a preview into the interview process, saving time for both parties. ” Hire Faster. .”

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Hiring Travel Recruiting 2022 520

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. With technology those orders could be processed in seconds. Mobile order and pay can easily slot into your team, and depending on the current set-up, the technology can be in place within just one day.

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Mobile Ordering Ordering Front of House Guest Recovery 466

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. Naturally, this leads to higher turnover across the hospitality industry than in other industries.

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Recruiting Hiring Customer Experience Consumer Goods 354

Modern Restaurant Management

FEBRUARY 28, 2023

McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more serious retention challenge” than any other employment sector, with employee exit rates outpacing all other sectors by more than 70 percent.

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Management Management Food Safety Communication 493

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 6, 2022

With the holidays upon us, restaurants and hospitality organizations are jumping on earned wage access (EWA) as a fee-free way to combat the labor shortage we've seen organizations face in 2022. With another 60 million or so candidates for EWA in the United States alone, we’re early in the market's growth.

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Modern Restaurant Management

AUGUST 4, 2020

In fact, according to the Bureau of Labor Statistics, the hospitality industry lost more than seven million jobs in April. This is where technology can do a lot of the heavy lifting, while also improving the ways in which talent acquisition teams fill open positions with the best candidates. Sound familiar?

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Hiring Customer Experience Recruiting Management 508

Modern Restaurant Management

MAY 30, 2025

Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience. In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage.

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Fast Casual Food Point of Sale Mobile Ordering 251

Typsy

FEBRUARY 10, 2025

The hospitality industry is known for its vibrant energy, diverse workforce, and dynamic guest interactions. With annual rates often exceeding 70%, retaining skilled staff is a pressing issue for hotels, restaurants, and other hospitality businesses. However, it also faces a persistent challenge: high employee turnover.

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Hospitality Training Certification Recruiting 78

Modern Restaurant Management

NOVEMBER 6, 2023

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. However, this requires demand forecasting technology that will pull data from thousands of relevant sources to create an accurate portrait of predicted demand.

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Management Management Hiring Customer Experience 504

ChowNow

MARCH 14, 2025

High Turnover and Staffing Issues With a turnover rate of 70%-80% , the hospitality industry experiences some of the highest employee churn of any sector. Constantly recruiting and training new employees is both costly and disruptive. Heres how to tackle some of the most common issues restaurant operators face.

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Operations Management Management Front of House 195

Modern Restaurant Management

AUGUST 5, 2020

The Center for Hospitality Research at Cornell University estimates that turnover costs approximately $5,864 per person. Turnover cost can be attributed to lack of engagement, recruiting and selection processes, orientation, training and productivity loss for all staff. Why does our current pay system not work? What needs to change?

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Recruiting Hiring Point of Sale Food Supply 340

Modern Restaurant Management

DECEMBER 9, 2019

Total turnover for the hospitality industry was 76.7 On average, replacing an hourly employee costs around $3,328 once you factor in recruiting, interviewing, and training time. Turnover Tip : While recruiting and interviewing, make sure the candidate knows exactly what the position entails. Lack of Modern Technology.

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Recruiting Training 2018 Hiring 292

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. David Bloom, Capriotti’s Chief Development and Operations Officer.

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Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Local commercial real estate brokers, online classifieds, and hospitality associations are also a great place to look. Your local hospitality association may also have resources for opening a restaurant their region.

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License Equipment Certification Take-out 444

Hot Schedules

MARCH 29, 2021

Where Business Meets Technology. According to Assen, the key responsibility of a Product Owner role is to constantly seek the synergy between actual business needs and technology solutions, and to translate this to the engineering teams. Assen Kapitanov on His Journey as a Product Owner at Fourth. In the right way.” Related Posts.

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Technology Insurance Healthcare Employee Relations 148

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. Cashiers came in third place taking up seven percent of all open roles.

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Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030. At an average cost of $7.19

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2023 Consumer Goods 2022 Point of Sale 508

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. These differences between members of generational groups in the hospitality workplace call for new industry-specific strategies in recruiting. The Recruiting Challenges.

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Recruiting Hospitality Hiring Website Management 94

Paper Chase Accountancy

JUNE 12, 2025

Just like a key can unlock a door, innovative hospitality finance solutions can open up new avenues of growth for hotels and restaurants. The potential for expansion and profitability is there, but it’s navigating the complexities of hospitality finance that often poses a challenge. Learn more about our Accounting Services !

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Hotels Hospitality Cash Management Customer Service 52

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

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Food Truck Customer Service Customer Experience Front of House 317

Gecko Hospitality

APRIL 30, 2025

And if your whole hospitality hiring system is broken, youre bound to be stuck in a never-ending cycle of recruitment mistakes: More than great food or cutting-edge tech, a resilient hospitality management team is your competitive edge. Mistake #1: You Start Recruiting When Its Urgent We’ve all seen it happen.

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Hiring Hospitality Recruiting Leadership 91

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Topics: Restaurant Equipment and Technology.

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2022 Fast Casual Website Management Workshop 195

7 Shifts

JUNE 16, 2022

These subjects might include feedback on new multi-unit restaurant technology , menu and marketing initiatives, as well as assistance navigating supply chain, economic, or hiring difficulties. 10:30 am: Improving recruitment and retention. Years of hospitality experience. 11:30 am: Debrief and present findings. says Azrin.

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Franchising Franchise Communication Front of House 370

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Not only does this save money on labor by having fewer hosts on staff , but it allows employees to stay focused on providing exceptional hospitality for guests—not dealing with phone calls during busy shifts. Restaurant floor plan creator.

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Technology Front of House Back of House Online Ordering 147

7 Shifts

SEPTEMBER 26, 2022

Food Service, Kitchen, & Hospitality Tech. In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology.

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Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. and Del Taco. John Fuller.

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Franchising Franchise Food Safety Kitchen Safety 420

PathSpot

MARCH 26, 2025

In todays competitive restaurant and hospitality industries, operational efficiency and customer satisfaction go hand in hand with revenue growth. PathSpot, a leader in hygiene technology, empowers businesses to protect their brand while driving measurable financial returns. Heres how: 1.Reducing

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Technology Food Safety Webinar Waste 45

Embrace the Suck

APRIL 18, 2022

I should recruit more talent. I must recruit more talent. The best understand that constantly recruiting and attracting top talent isn’t something they do when they need to fill an empty spot on the team. So much so that many of the younger generations does not see the hospitality industry as a good career choice.

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