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Restaurant Hiring: Navigating the Labor Shortage

7 Shifts

As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. That all begins at the hiring level. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Consider your website.

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Restaurant Staffing Crisis Solutions: Experts Weigh In

Modern Restaurant Management

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Two-thirds of new hires signing up for DailyPay.

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Five Tips to Minimize Super-Sized Labor Costs

Modern Restaurant Management

One smart idea is investing in software that can schedule employees’ working hours, manage HR processes, prepare payroll, analyze labor data, and monitor employee attendance. Self-service kiosks can maximize the number of on-premise orders while mobile apps or websites allow customers to place orders directly without staff intervention.

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For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

However, thanks to the explosion of online ordering, owner/operators are left managing massive data sets — without any experience in doing so. The same can be said for their employees, who oftentimes aren’t properly trained in managing data threats. In fact, global research and advisory firm Gartner Inc.

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What Restaurant Operators Need to Know About Specialized Cleaning

Modern Restaurant Management

Hiring a deep cleaning professional is necessary to ensure your restaurant is being optimally cleaned by a professional, but how do you know if you are hiring the right person? Here are a few things to think about that will help you hire the right specialized cleaner for your restaurant. Ask for references.

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Delivering on Delivery: An Implementation Guide

Modern Restaurant Management

In-House vs. Third-Party Delivery In the past, customers had to call or fill out forms on the restaurant's website to get food to their doorsteps. This scenario also implies hiring couriers and handling logistics. Order management : New orders should be easily accessible for acceptance, decline, or modification.

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Is Your Ghost Kitchen Haunted by Food Safety Breaches?

Modern Restaurant Management

Therefore, post your health inspection reports on your website and social media platforms. Commit to ongoing training. All workers must be trained in food safety, not just upon hiring, but throughout their tenure. Train employees on food safety protocols, as well as additional COVID cleaning and safety practices.