7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

Hiring 195

Hiring Training Management Management 195

Culinary Cues

OCTOBER 24, 2020

General Motors would never build and equip an auto plant, hire the entire staff, and create a marketing strategy until the car they intend to build is designed, prototyped, and presented to various focus groups first. There are thousands of restaurants just like this – they serve a real need for dependability. [] A CONNECTION TO HISTORY.

Menu 482

Menu Seasonal Menu Front of House Café 482

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Owners and managers can justify adding or dropping menu items after referring to CoGS and P&L reports. Top menu groups, items, and modifiers.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

FEBRUARY 9, 2022

.” He’s wasted little time doing exactly that: in the just under two years he’s served as CKO, Adkinson (who also heads up the catering division for 27 Sonny’s locations) has made it his mission for Sonny’s to be an inspired, giving partner in each of the communities its restaurants serve.

Serving 493

Serving Reference Catering Waste 493

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Hire and Train the Right Team Staff can make or break your new restaurant. The right team brings your vision to life, while the wrong hires can lead to poor reviews and high turnover.

Management 147

Management Management Equipment Hiring 147

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Table of Contents.

License 459

License Hiring Equipment Small Business 459

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. Storytelling is an essential part of the hiring process. Hire for fit rather than skill.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

MARCH 3, 2024

In fact, you were probably on the receiving end of this group behavior, sometimes referred to as bullying. Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. .” – Webster’s Dictionary Of course, you remember. You were either part of this or feeling left out because you weren’t.

Leadership 447

Leadership Restaurant Law Social Media Sports 447

EATER

JULY 24, 2020

The Foundation is perhaps best known for the yearly James Beard Awards, often referred to as the “Oscars of the food world.” To create equity and transparency surrounding salaries, the employees ask that salary ranges be provided for all new hires, and that no current staff or incoming hires make less than $50,000 a year.

Leadership 363

Leadership Hiring Events Audits 363

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Is this decision in line with our mission?”

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

Modern Restaurant Management

JULY 26, 2022

Federal and state unemployment taxes, commonly referred to as FUTA and SUTA/SUI, are often overlooked and/or ignored by operators, but especially with the increased turnover in the industry, it is paramount in controlling HR operations costs. Evaluate Your Partnership.

Audits 507

Audits Operations 2006 Hiring 507

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

OCTOBER 9, 2020

Restaurant website design: Taking a DIY approach vs. hiring a web development team Consider whether you want to build your restaurant's website or hire someone to do it for you. Do I have the budget to hire a web development team? If you need inspiration, refer to your collection of competitors’ websites.

Design 397

Design Online Ordering Website Management Social Media 397

Goliath Consulting

MAY 19, 2020

From venue information, menus, pack lists, hiring, timelines, etc., A workplace food program that brings in a different pop-up restaurant to serve as the office lunch vendor each day. Serves in 15 cities, see reference: • Connects employees in office buildings with local restaurants. Reference: (1) [link]. (2)

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

7 Shifts

AUGUST 2, 2024

Step 2: Look for a trustworthy restaurant accountant Even if you already know the restaurant bookkeeping and accounting process well, we suggest hiring a professional accountant to help ensure your business complies with local tax, payroll, federal, and state laws. As a rule, this should make up about 1/3 of your total expenses.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

FEBRUARY 9, 2022

THE LAW: It is not enough to hire competent people. By referring to the chef as the “source” need not require that all creativity originates from the chef – in fact, the greatest use of creative energy is to set the stage for others to be the innovators. [] A Consummate Organizer and Planner.

Restaurant Law 450

Restaurant Law Coaching Café Sourcing 450

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. The term ‘restaurant operations' refers to the process by which a restaurant is run. Improvement Tips. What Does Restaurant Operations Mean? Human Resources Management.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 28, 2023

1: Simplify Communication The restaurant business can be very demanding and stressful, especially when there are so many guests to serve, and you’re chronically short-staffed. 2: Improve the Onboarding Experience for New Employees Onboarding is the process by which new hires are integrated and brought up to speed.

Management 493

Management Management Food Safety Communication 493

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Restaurant concept. Startup costs.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

SEPTEMBER 6, 2024

Hiring a barback can keep your bar operations efficient and boost customer satisfaction. Barback responsibilities Stocking and replenishing supplies A well-stocked bar makes sure bartenders can serve customers quickly without delays, especially during busy nights. You don’t even have to hire a full-time barback.

Demo 195

Demo Hiring Customer Experience Bar 195

Modern Restaurant Management

FEBRUARY 15, 2021

For those of you thinking of entering the restaurant business, or if you’re already there, and you find that you are lacking in one of these key areas, I advise you to find a partner or hire an individual who can supply that deficiency. This is what I refer to as the “sweet spot” method.

Management 448

Management Management Seasonal Menu Point of Sale 448

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. It will be everyone’s (new and existing employees) guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc.

Beverage 520

Beverage Events Food Order Website Management 520

Culinary Cues

SEPTEMBER 1, 2023

So, I began to think about patterns and habits of this type and how my exercise goal might serve as a model for restaurants seeking to find a formula for success. An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since.

Fine Dining 409

Fine Dining Dine-in Front of House Design 409

Modern Restaurant Management

OCTOBER 4, 2023

Hiring top talent can be a daunting task for any organization. The need for high-volume recruiting typically arises from rapid growth, seasonal demands like the upcoming holiday season, Challenges While high-volume recruiting can be an exciting indicator of organizational growth, it poses unique challenges for hiring teams.

Recruiting 221

Recruiting Hiring Employee Relations Technology 221

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. Why should we hire you? How would you try and make it work with the kitchen or serving staff?

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

NOVEMBER 17, 2020

Additionally, restaurant employee evaluation forms serve as written records of staff performance. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

JUNE 29, 2022

They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. A consistent menu ensures standard serving across locations. Some of the biggest restaurant businesses on the planet are franchises. Menu Consistency.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. ” Duff & Phelps served as financial advisor to Sun Capital Partners, Inc. Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Embrace the Suck

JANUARY 19, 2021

Do you need to hire that one person who will allow you the time? Don’t underestimate the power of having a list and referring to it. Serve them well and they will in return serve you well. Seriously—why haven’t you started taking action on your big goals for this year yet? Love starts with self-love.

Back of House 348

Back of House Take-out Reference Hiring 348

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Others serve adults facing similar obstacles. By January 2021, it had made around 2.1

Training 307

Training Café Kitchen Safety Back of House 307

Restaurant365

SEPTEMBER 18, 2020

The hiring process in the restaurant industry is similar to hiring in other industries, but the restaurant industry experiences higher turnover than most other businesses. Consequently, the hiring objective is two-fold: hiring the right employees and retaining them. Referred employees have a lower turnover rate.

Hiring 97

Hiring Reference Recruiting Demo 97

Culinary Cues

MAY 20, 2024

He has been one of my primary motivators and reference points throughout my career in food. ” Enough said! [] THE DECAY OF PROFESSIONALISM IN KITCHENS: Escoffier and his partner in hotel experiences: Cesar Ritz believed in the mantra: “We are ladies and gentlemen serving ladies and gentlemen.”

Hotels 341

Hotels Front of House Fine Dining Back of House 341

7 Shifts

MARCH 16, 2022

Hiring Referral Compensation. For instance, you might offer a $250 bonus to an employee who refers a new hire, so long as both employees stay for three months after the new hire starts. Plus, a better-trained staff in more areas can only serve to benefit the restaurant as well as its employees. It's a win-win-win.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

NOVEMBER 15, 2019

We’ve also written a new ebook with even more details on fair workweek and labor compliance, including facts, strategies, and checklists for you to reference when scheduling employees to ensure you’re staying compliant. Fair Workweek refers to the movement to give employees more rights when it comes to their work schedules.

Restaurant Law 239

Restaurant Law Download Hiring Document 239