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When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. So, focus on these attributes.
They are popping up more often in conversations this year, and they point toward deeper trends in the restaurant tech market. Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” Starbucks’ deal with Empower Delivery fits the acqui-hire framework.
What the data doesnt show is just how many of these restaurant closures come down to preventable issues, like: Poor financial management No marketing plan Lack of clarity around the restaurants concept The key takeaway here is: failure is not inevitable. Lack of Marketing and Visibility The Issue: Hoping if you build it, they will come.
The sale comes just four years after Olo went public, and ends a difficult period on the public markets. Its core product is online ordering, but it has expanded into marketing and customer engagement as well as payment processing. per share for the online ordering and payment company just four years after Olo went public.
With a growing number of technology providers entering the market in recent years, restaurant operators have also become more discerning as they manage already tight budgets. Beyond logistics, the biggest transformation has been in leadership. The pandemic was a shared hardship, but it was also a collective masterclass in resilience.
Let new hires taste the food, hear the brand story and see a dish prepared the right way. Whether it is a franchise partner opening their fifth location or a general manager introducing new hires, you want the training experience to feel like it belongs to their specific brand environment. Show them how it moves the needle.
The Leadership Shift: How to Adapt and Engage Gen Z in Hospitality Every generation faces its own set of stereotypes. If they struggle with teamwork, create structured moments for in-person engagement like pre-shift meetings, team check-ins, and leadership shadowing.
Immigrants Exclusive Content Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Tech Check: These six terms are popping up more often in industry conversations, providing a glimpse at the next wave of trends.
Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. By raising operating capacity, you can maintain efficiency while satisfying rising market needs. Good marketing plans raise awareness, build credibility, and increase revenue.
That led to selling bagels at farmers markets. The first three hires were software engineers that helped create a proprietary tech stack for the bagel shops. “In and Bruegger’s, Jeff sees a world of opportunity for bagels made better, especially in markets he sees as “bagel deserts.” We’d sell out. We went full bagel,” he said.
11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | Many of the changes it is making are intended to help it adapt to these new markets. The company recently hired Brian Wallunas, former CTO at Smokey Bones, as its first chief technology officer. “I
It’s easy to score what’s marketed as a Dubai Chocolate Bar at specialty retail food stores; in New York City a 7-ounce bar sells for about $19. You can also buy them on Amazon and at some Costco locations.
Also, consider market research for the new location. Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Hire and Train the Right Team Staff can make or break your new restaurant. Don’t rush the hiring process.
JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. The chain will fund coffee planting and processing upgrades, trade initiatives, and marketing support to grow China’s African coffee imports, currently valued at US $165 million. The BoP auction will take place on 6 August.
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Signaling change to come, Panera Bread on Wednesday announced the hire of Nikka Copeland as the new senior vice president of the newly created office of transformation & strategy. Fast-casual Panera Bread has been going through significant change over the past two years, with multiple board and leadership changes. Photo: Shutterstock.
The company’s real versus its perceived value could suggest marketing issues, for instance. Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Tech Check: These six terms are popping up more often in industry conversations, providing a glimpse at the next wave of trends.
market Subway names Jonathan Fitzpatrick CEO The late chef Michael Chiarello's estate files lawsuit to prevent alleged hostile takeover of assets by investors Leadership BJ’s Restaurants, Shake Shack, Bonchon and more make executive moves Executive Summary: Here are the latest leadership changes in the restaurant industry.
In 2025, with hiring challenges at an all-time high, the ability to retain café staff is more valuable than ever. Hire Passionate People to Help Retain Café Staff Long-Term Depending on the season, being selective can seem like a luxury; but you are urged only to hire people with a sense of hospitality.
The growth capital firm behind the food-and-games brands Puttshack, F1 Arcade and Flight Club has added more restaurant industry firepower to its leadership team. brings unmatched expertise and a proven track record of leadership across some of the most well-known brands in the restaurant industry,” said Focht, in a statement.
Its complicated Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Listen to your daily news: RB Podcasts New episodes weekdays Restaurant Daily A Deeper Dive Menu Talk The Week in Restaurants Working Lunch More on this Topic Financing How is Roark Capitals track record?
Workforce : COVID fundamentally changed the labor market. Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. Restaurants have had to rethink hiring, wages, and benefits to attract and retain talent. We were a sourcing and hiring platform for restaurants.
Just like a master chef knows that the same ingredient requires different preparation methods depending on the dish, savvy restaurant marketers understand that content must be seasoned differently for each digital platform. Your digital marketing strategy requires the same thoughtful preparation.
ICE will phase out the current US cents per pound pricing mechanism, aligning with the London stock market, reducing conversions, and standardising global coffee trade for producers, traders, and roasters. Top stories of the week Mon, 2 Jun – ICE arabica futures contracts will be priced in tonnes from March 2028.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. The study employs a standardized "burger basket" methodology to enable precise cross-market comparison of wage impacts on profitability.
But as Uganda reportedly overtakes Ethiopia as Africa’s top exporter, it could present an opportunity for the country to capture a larger market share in China. This move undercut rivals by offering RMB 5–10 cups, tapping “blue ocean” markets beyond saturated first-tier cities.
They employ hospitality CFO consulting to provide financial leadership. By examining market trends, historical data, and the hotel’s current financial status, they can predict future revenue and expenses. How do hospitality consulting firms differ from hiring an in-house CFO?
Cheek served in the role from 2014 to 2019, before moving to Modern Market. In addition, Beans & Brews has hired Carrie Cohen as senior manager of digital marketing. Outback Steakhouse parent Bloomin’ Brands has hired Rafael Sanchez as CIO. By Restaurant Business Staff on Jul. Photo courtesy of Nicolas Lee Ruiz.
Effective hiring practices and partnerships can improve financial management and align financial goals with operational objectives. Accountants for hospitality are indispensable in identifying new market opportunities, making them pivotal in the strategic growth of the business. Learn more about our Accounting Services !
After 20+ years across hospitality, healthcare, and financial services, and hiring over 70,000 people per year, Paul has developed a mindset and process that transforms TA from reactive order-taker to proactive strategic partner. He doesn't mince words: "Starts matter more than hires." Tell them if their budget is $15K below market.
The move comes just about 18 months after Tanner, a former executive with PepsiCo, was hired to lead the 7,000-unit chain. Wendy’s named Ken Cook interim CEO. The Dublin, Ohio-based chain named CFO Ken Cook interim chief executive while the company searches for a permanent replacement. Tanner’s departure will be effective July 18.
The hiring comes eight months after the Dallas-based food-and-games chain ousted Chris Morris amid a brutal sales slump that would only worsen in January and February. The company since then has worked on a “back to basics” strategy that features improved marketing, value and operations. By Jonathan Maze on Jul. Photo: Shutterstock.
Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. With staff in short supply as millions of Americans continue to quit their jobs, restaurants looking to ramp up hiring for the busy season are faced with an ultra-competitive hiringmarket.
labor costs) The main theme – AI will affect almost all divisions and departments, from sales and marketing and finance, to product development, manufacturing, and customer support… just like an ERP. Effective AI Implementations are Bottom-Up, but require Top-Down Leadership! AI is different. AI Is Already a Bottom-Up Movement!
The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. The labor market landscape has shifted recently in ways that few could have predicted even a few years ago. percent in 2022 to 60.4
Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry. The landscape of digital marketing is constantly evolving, presenting both challenges and opportunities for restaurant operators.
Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. Hiring and training new management is difficult on top of reopening restaurants once a crisis passes. Never Take Advantage of the Guest. Get Better.
Leadership often must transition from being founder-centric to team-oriented. Effective leadership in this phase hinges on fostering accountability, cultivating alignment, and delegating decision-making authority to the right individuals. Core values should be actionable, guiding both decision-making and interpersonal dynamics.
Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. On the whole, hiring and retention are restaurant operators' top priorities.
They research potential new offerings extensively, preparing thoroughly before launching rather than rushing to market. They must connect to priorities across key operations, marketing, customer service and finance roles. Capital infusions fund additional equipment purchases, hire staff quickly or secure upgraded real estate locations.
As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.
This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. The hiring process, specifically the vetting of candidates for the position is critical. Either choice can be viewed as key to success or failure.
My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. Your employees don’t just want to be a cog in a wheel — they want to be heard, and they want to work under leadership who actively listens. Adaptation.
Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S. “The D.C.
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