7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

NOVEMBER 8, 2022

Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. There are several reasons why new employees may be incurring more injuries: Poor hiring choices. Inadequate training. New Employees Have More On-the-Job Injuries.

Management 201

Management Management Food Safety Hiring 201

Culinary Cues

AUGUST 28, 2020

HOSPITALITY FIRST. How do you make it come alive with hospitality? Work at it, train for it, stand behind it, and make a difference. If you view your staff members as interchangeable parts then they will always look for a better opportunity somewhere else, or feel that unemployment insurance is a better option.

Social Media 436

Social Media Communication Loyalty Program Training 436

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

DECEMBER 7, 2021

The first is hiring and personnel practices, with a greater emphasis on internally hiring and upskilling. For leaders in the restaurant and hospitality industry, now is the time to adapt. Hiring and personnel practices are likely to evolve in two ways. In short, “Why should anyone want to work for us?

2022 197

2022 Operations Recruiting Hiring 197

Hospitality Insurance Group

OCTOBER 29, 2018

Take a look at some of the liquor liability insurance policies Hospitality Insurance Group wrote in September 2018 including the type of coverage included, insurance discounts applied and a glimpse at the total insurance premium. Endorsements: Hired and Non-Owned Auto and AI on GL; GL A&B and PD on LL.

Insurance 60

Insurance 2018 Hospitality Training 60

The Restaurant Times

MARCH 10, 2022

You must captivate interest to hire and retain your restaurant staff. Good workers are a clear indicator of a good restaurant and excellent service; thus, it is essential to hire the best staff and to do so, you must follow specific procedures that will assist you in building a great restaurant team. . Hire The Right Talent.

Hiring 52

Hiring Healthcare Recruiting Insurance 52

Sling

SEPTEMBER 30, 2021

And once you find one, how can you get hired? However a specific seasonal job is defined, part-time employees are usually disqualified from receiving certain benefits, so it’s essential that you clarify during the interview how many hours you’re likely to work if you’re hired. But how can you find a seasonal job ? 1) Schedule.

Hiring 78

Hiring Retail Tip Distribution Insurance 78

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. million, while the number of hires was 1.3 million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

MAY 17, 2022

For as many restaurants without a strong culture, there are as many who are elevating what it means to be a hospitality employer. It reinforces those actions and gives everyone on your team—new hires or longtime employees—a look at what good looks like in your business. “If Turnover is a huge issue for restaurants.

Insurance 370

Insurance Leadership Customer Experience Sports 370

7 Shifts

JULY 8, 2023

And what QUESO stands for is, quality is one part and it's quality in everything that we do, whether it be our food or training our people. Being of service is the S and obviously we're in the hospitality business and we're of service to each other. Number one, we have a whole bunch of training teams by some of the most talented folks.

Hiring 273

Hiring Back of House Take-out Training 273

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Vaccines and relaxed pandemic restrictions in 2021 spurred restaurant owners to hire at above-average wages , but open positions remained high. The gap between supply and demand continued.

2023 78

2023 Insurance Front of House Hiring 78

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff. What training and induction processes are in place for new staff?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

DECEMBER 13, 2021

As we look to hire new team members and keep existing ones, restaurant operators have to ask them what they're looking for—because what we thought it was clearly hasn't been enough to keep restaurant employees around. And what can operators do more (or less) of to make hospitality into a long-term and viable career? Table of Contents.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Restaurant365

AUGUST 27, 2021

Most restaurants are trying to hire right now. Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. If you are looking to address your restaurant hiring challenges , consider starting with an audit of your online presence. Instead of hospitality specialist, host.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Hot Schedules

FEBRUARY 23, 2022

For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. health insurance and 401k plans), some creative thinking can create a work environment employees want to remain at without driving up expenses. Offer Training and Continuing Ed. Konference.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

7 Shifts

SEPTEMBER 19, 2022

High turnover has long been a core tenet of the hospitality industry. And what can operators do more (or less) of to make hospitality a long-term and viable career? Without solid training and growth opportunities, you could be letting great employees go to the restaurants that already have them. Why do they leave jobs?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. Adequate Insurance coverage – does it cover current risks and equipment? Adequate Insurance coverage – does it cover current risks and equipment? We often have it for breakfast!

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

JULY 6, 2020

Here are six areas that often create risks for restaurants and others in the food and hospitality industry: Onboarding New Employees : You may know employers are required to verify new employees’ identity and employment authorization, but federal law imposes strict requirements for doing so, and documenting compliance can be tricky.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

7 Shifts

JULY 27, 2023

I mean, Natalie Sternberg is our director of hospitality. We had always had 401K and health insurance as benefits, but we did add parental leave. But the way that Hammel tackles this is through training and providing opportunities for education. "I She's been there since day one. My executive chef's been over there for over 10.

Communication 195

Communication Front of House Education Back of House 195

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires?

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Modern Restaurant Management

MARCH 25, 2020

” In response to massive layoffs in the hospitality industry due to the COVID-19 outbreak nationwide, Chef Edward Lee, in partnership with The LEE Initiative and Maker's Mark , launched The Restaurant Workers Relief Program. These restaurants and businesses need a specialized insurance policy. Delivery service is not easy.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? These are often excluded from standard policies and be potentially costly.

Insurance 88

Insurance Food Safety Employee Relations Small Business 88

The Restaurant Times

DECEMBER 15, 2021

Insurance & working capital. Hiring Right For Your Casual Dining Restaurant . It is also about offering exceptional service to your customers with the help of first-class hospitality staff. . To build a well-performing restaurant team, you need to determine which roles you need to hire for. Shift managers.

Casual 52

Casual Dine-in License Hiring 52

EATER

DECEMBER 16, 2021

In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry. She received training in the app, and also received a Visa card to pay for food if customers hadn’t already paid.

Back of House 138

Back of House Employee Relations Delivery Mobile Ordering 138

Open for Business

AUGUST 10, 2023

Finding staff for a restaurant can be a big challenge in the hospitality industry. Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees.

Hiring 167

Hiring Recruiting Reference Website Management 167

7 Shifts

NOVEMBER 3, 2022

At her first job as a server, she tried to show a new hire how to make a side salad. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Look for groups like The Multicultural Food & Hospitality Alliance that run webinars and seminars.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. Two-thirds of new hires signing up for DailyPay.

Fast Casual 221

Fast Casual Hiring Front of House Online Ordering 221

Modern Restaurant Management

NOVEMBER 1, 2019

" Macaluso hired Cypress to insure a consistent and disciplined approach to the process. “We can’t wait for guests in the Greater Toronto Area to experience the brand’s warm hospitality and commitment to quality in its breakfast, lunch, and dinner menu offerings.” Chicken Salad Success.

Franchise 86

Franchise Franchising Fast Casual Point of Sale 86

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Hiring Referral Compensation. So, why not tap into your employees' networks of hospitality professionals? It's a win-win-win.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

NOVEMBER 16, 2023

Lack of health insurance isn’t considered one of the major reasons the hospitality industry has, according to the U.S. In the current hiring climate, restaurants can’t afford to lose good employees because they feel unappreciated. Bureau of Labor Statistics, a churn rate north of 70 percent.

Insurance 123

Insurance Employee Relations Reference Small Business 123

7 Shifts

JULY 12, 2023

I have to do one or the other and it doesn't make sense to hire someone at Poppy + Rose when I can do this. You're classically trained. And that all begins with hiring the right people. And so once I quit, it gave me time to really start to think about, okay, now I'm not on the career path that I was on before.

Front of House 370

Front of House Back of House Take-out Book 370

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. This strikes a nice balance between the monthly and weekly, and is the most common pay period in the hospitality industry. Health insurance plan opt-in forms. Forms for any other benefits plans.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

EATER

APRIL 6, 2021

But this year, the combination of loose restrictions in Florida, tight restrictions elsewhere, great weather, a rise in domestic travel, and pent up demand has led to a major boom in the hospitality industry, or what Eater Miami editor Olee Fowler is calling “our season on steroids.”. Or has it been just super fraught? Cote never closed.

Hospitality 81

Hospitality Back of House Outdoor Government 81

Hot Schedules

FEBRUARY 8, 2021

By handing over payroll, benefits administration and even aspects of the hiring process to a dedicated HR service provider, business owners can focus on running their day-to-day business operations, increase employee satisfaction, lower their risk of noncompliance, and save money. HR Tasks Have Become Overwhelming. User Heart.

Employee Relations 78

Employee Relations Small Business Customer Service Hiring 78

Open for Business

NOVEMBER 21, 2022

During a relentless hiring crisis , the fewer people you need to run your business the better. For some, the high-touch aspect of hospitality isn’t a draw. Consider hiring a graphic designer to create not only this logo but a brand kit. Get the right permits, insurance, licenses, and certifications. Liability insurance.

Social Media 78

Social Media Email Marketing Food Truck License 78