Perfect Daily Grind

SEPTEMBER 8, 2022

However, just like many other hospitality sectors, the specialty coffee industry experiences high staff turnover rates. Nevertheless, it’s still vital that coffee shop owners are able to hire skilled and passionate baristas to ensure their businesses remain successful. Why is staff turnover so high in the coffee industry?

Hiring 134

Hiring Training Customer Experience Hospitality 134

Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. Here are 9 hospitality sales tips that combine classic techniques with modern practices. Local seasonal events have always been among the top sales tactics for the hospitality industry.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

7 Shifts

AUGUST 2, 2022

Danny Meyer is the founder of Union Square Hospitality Group and Shake Shack , one of the most prolific restaurateurs of our time. Danny is also a founder of Enlightened Hospitality Investments , which invests in hospitality-driven companies across a variety of industries. Leaders are there to serve their team.

Leadership 370

Leadership Webinar Hiring Training 370

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

Goliath Consulting

JUNE 7, 2022

Some employers are finding the traditional process of hiring employees ineffective. Digital hiring platforms have made it easy to find employees and fulfill the need for more staff. The conventional way of hiring used to happen through HR and hiring managers after reviewing the stacks of resumes. Social media.

Hiring 78

Hiring Recruiting Social Media Training 78

Foodable

JANUARY 6, 2022

A People-Focused Organization Bringing the “Coolest” Hospitality" on Spreaker. In this episode, I chat with Amanda Powell, vice president at Coolgreens about their training program, fresh food vending machines, and expansion plans. She says about training, “one of my favorite things to do is write training programs.

Hospitality 105

Hospitality Fast Casual Casual Training 105

Culinary Cues

MARCH 3, 2024

Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. The restaurant business is part of a wonderful industry of hospitality filled with great people doing extraordinary work as a team. PICTURE: The well led kitchen team of the Balsams Resort in its heyday.

Leadership 373

Leadership Restaurant Law Social Media Sports 373

Restaurant365

SEPTEMBER 27, 2021

Hiring tools can help streamline the repetitive process. A hiring solution allows managers to organize and manage applications all in one place, automatically tracking applicants in the hiring pipeline. This article was published in Hospitality Technology. Leverage hiring technology for managers.

Hiring 78

Hiring Technology Recruiting Website Management 78

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction. Hire It’s hard to find good staff.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Embrace the Suck

MAY 24, 2023

This means internalizing the essence of hospitality. Step 3: Scout for Personality, Not Just Skills During the hiring process, we sometimes over-emphasize experience while undervaluing the importance of personality. To assemble a high-performance team, you need to perpetually be recruiting, marketing, training, and learning.

Recruiting 327

Recruiting Coaching Hiring Customer Experience 327

7 Shifts

FEBRUARY 10, 2022

We've raised $80MM in new funding led by Softbank with continued support from Ten Coves Capital and Enlightened Hospitality , the fund affiliated with Danny Meyer's Union Square Hospitality Group. Today is a big day for us, but an even bigger day for our restaurant partners. What does this mean for you?

Hospitality 448

Hospitality Hiring Communication Training 448

ExactHire - Restaurants

FEBRUARY 4, 2020

Let’s face it, hiring in the restaurant and hospitality industry is never really easy. According to the Bureau of Labor Statistics (BLS), the quit rate for employees in the restaurant and hospitality industry is 4.9%–more than twice the average for all other industries. Job Applicants for Restaurants and Hospitality.

Hiring 52

Hiring Hospitality Recruiting Email Marketing 52

Food Business

NOVEMBER 8, 2019

Staff training can be just as simple and important as creating a dish “on the fly”. Training is often completed because it needs to be done. The pattern is clear: if training exists in your restaurant you cannot help the success that comes your way. Think of Danny Meyer, who created Union Square Hospitality Group.

Training 113

Training Seasonal Menu Hiring Customer Service 113

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. This important skill can create a positive workplace culture and improve the hospitality experience for guests. In fact, teaching empathy can be a helpful part of every restaurant training program. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Typsy

JUNE 17, 2020

If you're a hospitality professional, chances are high that your employment has been affected by the ongoing coronavirus. Read on for advice from an experienced hospitality hiring manager on how to ace a hospitality interview and trial. Your best chance at success is being prepared and knowing what to expect.

Hospitality 193

Hospitality Management Management Hiring 193

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 114

Training Café Kitchen Safety Back of House 114

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

MAY 10, 2021

He's a chef and the founder of Best Served Creative , a platform for hospitality works of all levels to tell their stories and make the industry better. Among the great insights Jensen brought were six red flags to avoids in the hiring process on both sides. It's not enough to just go "Hey, hiring line cooks. Reina (Form.

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 204

Leadership Small Business Cash Management Customer Experience 204

7 Shifts

DECEMBER 27, 2019

Hasty hiring is at the root of the problem. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Money Turnover costs the hospitality industry an average of $5,864 per employee. You may think that hiring quickly can prevent a lapse in service.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Core Hospitality

OCTOBER 9, 2018

That level of confidence may dictate their possible hiring position. Are you going to hire based on soft skills (Who they are, calm, confident, focused…) or their hard skills (Raw job history skills that are relevant to your business) or the best , and rarest, both hard and soft skills. Visit [link] for all the free training articles.

Hiring 133

Hiring Sports Download Article 133

7 Shifts

JULY 24, 2020

Setting the Table: The Transforming Power of Hospitality in Business. ?? Topics: Hospitality; hiring and training staff; building workplace culture. ?? Award-winning restaurateur Danny Meyer (Union Square Cafe, Gramercy Tavern, Shake Shack) cooks up hospitality magic in his best-selling book, Setting the Table.

Book 370

Book Management Management Restaurant Law 370

7 Shifts

OCTOBER 30, 2023

But beyond minimum wage laws, there are other Florida-specific regulations—like overtime laws and child labor laws—that affect the restaurant and hospitality industry. Food safety training Florida law (specifically, F. 509.049 ) requires food safety training for every employee in food service.

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

7 Shifts

AUGUST 7, 2020

While most people would say it’s choosing a concept or picking the perfect location, we argue that it’s hiring the right people. Who you hire to execute your vision can make or break your business. But how can you know if a new hire will be engaged in their role before you hire them?

2020 312

2020 Kitchen Safety FOH BOH 312

7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Cues

JANUARY 11, 2022

Those who are successful in the restaurant business live and breathe service and hospitality. If you do not fit into this profile of natural hospitality, then this is absolutely the wrong business for you. PLAN BETTER – TRAIN HARDER. Finally, those who are successful tend to be visionary, creative, and flexible.

Customer Experience 372

Customer Experience Café Training Hospitality 372

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Recruiting Training Communication 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

NOVEMBER 8, 2022

Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. There are several reasons why new employees may be incurring more injuries: Poor hiring choices. Inadequate training. New Employees Have More On-the-Job Injuries.

Management 202

Management Management Food Safety Hiring 202

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. Hiring & Training Course. Learn how to hire the right people for your team and how to train them up effectively. Creating a Staff Training Manual. ???? Training Restaurant Employees. ??

Management 195

Management Management Website Management Social Media 195

Modern Restaurant Management

NOVEMBER 6, 2023

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed.

Management 202

Management Management Hiring Customer Experience 202

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

APRIL 21, 2023

Maybe you realized hospitality is your passion. But his father pushed him to get a college degree in case hospitality didn't work out. Kam Talebi, Founder & CEO at Kaskaid Hospitality A good leader understands the pain points of their staff. I have always been very passionate about food and hospitality. Be curious.

Leadership 195

Leadership Training Front of House Customer Experience 195

Restaurant365

MAY 7, 2021

While restaurant owners and operators are certainly relieved to be coming out on the other side of the pandemic, restaurant hiring has become a looming challenge. Another significant factor may be that while restaurants were furloughing or laying off workers during the pandemic, other industries were hiring. Hiring challenges.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Culinary Cues

AUGUST 28, 2020

HOSPITALITY FIRST. How do you make it come alive with hospitality? Work at it, train for it, stand behind it, and make a difference. Hire well, connect with them, train them exceptionally well, show some empathy for their personal situation, be fair and just, communicate, pay a fair wage, and embrace them as part of your family.

Social Media 438

Social Media Communication Loyalty Program Training 438