7 Shifts

AUGUST 7, 2020

While most people would say it’s choosing a concept or picking the perfect location, we argue that it’s hiring the right people. Who you hire to execute your vision can make or break your business. But how can you know if a new hire will be engaged in their role before you hire them?

2020 312

2020 Kitchen Safety FOH BOH 312

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 116

Training Café Kitchen Safety Back of House 116

7 Shifts

APRIL 21, 2023

Maybe you realized hospitality is your passion. But his father pushed him to get a college degree in case hospitality didn't work out. Kam Talebi, Founder & CEO at Kaskaid Hospitality A good leader understands the pain points of their staff. What comes to mind when you think of success in the restaurant industry?

Leadership 195

Leadership Training Front of House Customer Experience 195

Culinary Cues

SEPTEMBER 15, 2022

Ironically, there is always room to be great and there is plenty of room to be mediocre. With more than one million restaurants in the US we can flip a coin and hope for the great, will likely step through the doors of good, and far too often settle into the mediocre. I wonder why this is the case. Plain and simple. What are they thinking?

Fine Dining 396

Fine Dining Front of House Customer Service Customer Experience 396

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. Competition : The pandemic significantly affected the restaurant and hospitality industries. After a few seconds of placing the order, a notification appears on your messaging app.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. million, while the number of hires was 1.3 million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. High turnover has long been a core tenet of the hospitality industry. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Table of Contents.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. percent according to Toast , a leading publication reporting on the hospitality industry. Showing appreciation to your staff always helps boost morale.

Management 166

Management Management Back of House Customer Service 166

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. When we won Best Restaurant in the World, I was in the hospital with a cardiac, a heart procedure at the age of 30.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Restaurant365

MAY 7, 2021

While restaurant owners and operators are certainly relieved to be coming out on the other side of the pandemic, restaurant hiring has become a looming challenge. The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. Hiring challenges. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

JUNE 21, 2021

One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. A recent study shows that almost half (45 percent) of hospitality businesses believe consumers want an enhanced experience when eating and drinking out post-pandemic. Reduce Wait Times.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

7 Shifts

JULY 8, 2023

And the driving principle behind it was to be the type of place he would work at forever given the opportunity. He joined us on The Pre-Shift Podcast, along with Chris Artinian, President and CEO of Condado Tacos. Kahn: "It was kind of a no-brainer. We're just a number. And however it happened, it happened. 10 years later, he's in the COO seat.

Hiring 273

Hiring Back of House Take-out Training 273

Restaurant365

AUGUST 27, 2021

Most restaurants are trying to hire right now. Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. If you are looking to address your restaurant hiring challenges , consider starting with an audit of your online presence. Cultivate an online presence.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

EATER

JULY 2, 2021

With the lens of someone who works at the intersection of food and social justice, I spoke with experts in the hospitality field to learn more about how workers can seize this opportunity to find the right restaurant job, gathering questions prospective applicants can ask to ensure they are making a good choice. Shutterstock. Are tips pooled?

Hospitality 98

Hospitality Food Safety Front of House Guest Recovery 98

The Restaurant Times

MARCH 10, 2022

You must captivate interest to hire and retain your restaurant staff. Good workers are a clear indicator of a good restaurant and excellent service; thus, it is essential to hire the best staff and to do so, you must follow specific procedures that will assist you in building a great restaurant team. . Hire The Right Talent.

Hiring 52

Hiring Healthcare Recruiting Insurance 52

Hot Schedules

FEBRUARY 23, 2022

For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. Going this route also frees up management from HR administration to complete more front-of-house tasks. Offer Training and Continuing Ed. b3lineicon|b3icon-list-add|?|List Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

JULY 19, 2021

As restaurants and other hospitality venues re-open and see increased demand from customers and guests, one thing is clear: labor shortages could slow their recovery, hampering businesses trying to capitalize on the booming consumer demand. While some point to the labor crunch as a short-term issue, this is likely wishful thinking.

Guest Recovery 203

Guest Recovery Recruiting Front of House Customer Service 203

Culinary Cues

SEPTEMBER 1, 2023

For the past six months I have been committed to an exercise regimen thanks to my Apple Watch. Closing the rings of movement, exercise, and standing has been a goal since I first strapped on the watch, a goal that consumes my attention and cannot be broken for fear that I will simply fall off the pattern if the rings fail to close for one day.

Fine Dining 319

Fine Dining Dine-in Front of House Design 319

Modern Restaurant Management

OCTOBER 20, 2020

Growth for most, after all, isn’t walking through the front door, it’s coming in online. If your cooks are mostly fulfilling off-site orders, you can do away with niceties like a slick front of house, visual merchandising, and a location with hungry walk-ins. Proper break space and a place to study, train, or eat.

Front of House 203

Front of House Kitchen Safety Food Back of House 203

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. Table of Contents. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Vaccines and relaxed pandemic restrictions in 2021 spurred restaurant owners to hire at above-average wages , but open positions remained high. Bureau of Labor Statistics data.

2023 78

2023 Insurance Front of House Hiring 78

Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. We often have it for breakfast! But, with a little thought and planning, you could thrive instead of just surviving. Your life would be less stressful, costs would be lower and your businesses more profitable!

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Culinary Cues

OCTOBER 31, 2019

Restaurants find it increasingly difficult to find and retain good employees – both front, and back-of-the-house. With brands like Wegman’s, Publix, and Whole Foods – retail is now hiring professional chefs to operate their restaurant style, in-store outlets, bulk production for food bars and deli’s, and even catering in some cases.

Front of House 202

Front of House Point of Sale Healthcare Back of House 202

Modern Restaurant Management

APRIL 24, 2020

Covid-19 has created a shift in mindset, so business owners aren’t looking for the cheapest cleaning anymore, but cleaning done by a reputable brand using EPA and CDC approved disinfectants, performed by highly trained cleaners with documented and duplicatable procedures. The lingering question of “what is really clean?

Front of House 210

Front of House Customer Experience Back of House Dine-in 210

7 Shifts

JULY 27, 2023

I mean, Natalie Sternberg is our director of hospitality. Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. So what are the conditions that allow a restaurant to last as long as it does?

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

JUNE 2, 2021

Almost more than any other sector, we’ve seen this in the restaurant and hospitality industry. When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food.

Back of House 197

Back of House Customer Experience Front of House Customer Service 197

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. Table of Contents. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Cheetah

JULY 1, 2021

Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. The same goes for providing career advice and training. Getting your supplies from Cheetah can help you get the most competitive, up-front prices in the Bay Area.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. The same goes for providing career advice and training. Getting your supplies from Cheetah can help you get the most competitive, up-front prices in the Bay Area.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Future Food

JANUARY 30, 2020

So how can a F&B business keep costs down and still offer the hospitality and compassion necessary to support the passion of the operation and still stay in business, much less make a profit? Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. It’s a place of joy.”

Technology 107

Technology Front of House Customer Service Back of House 107

Clover - Restaurants

MAY 3, 2024

According to the Centers for Disease Control and Prevention (CDC), there are an estimated 48 million people who get sick from foodborne illness each year, with 128,000 requiring hospitalization. An estimated 3,000 people in the U.S. die each year due to foodborne illness.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52