Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Redesigning workflows to ensure safe distancing between employees.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Lavu

MARCH 7, 2025

Tools like cloud-based POS systems simplify the process by automating updates and securing payment data. Most restaurants using modern POS systems will need SAQ B or SAQ C. Keep an eye on all payment devices, including POS terminals and kiosks. Separate networks for payment processing and guest WiFi to enhance security.

POS 78

POS Guest Recovery Document Customer Service 78

Restaurant Business

NOVEMBER 22, 2022

Importance of customer experience With recovery being the top priority for restaurants the past year or so, enhancing customer experiences will be key going forward. Ensuring guests have a positive experience at restaurants is a great way to boost loyalty and help ensure repeat business. n,o.src="[link].

Tip Distribution 246

Tip Distribution Guest Recovery Customer Experience Consumer Goods 246

Modern Restaurant Management

JULY 14, 2020

The deployment will test speeds in production, taste, quality and operational optimization with backend POS integration. With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. We look forward to being a part of White Castle’s next 100 years.”

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business. Self-Fill Bottle Program.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. Guest Trend Insights from Black Box Guest Intelligence™ Restaurant Staff Key to Retaining Guests by Maintaining a Clean & Safe Environment. Read more in the latest Restaurant Guest SatisfactionSnapshot. See details here.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Restaurant365

MAY 22, 2020

As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery. Building a better schedule. Conclusion. Schedule a demo today.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

7 Shifts

AUGUST 20, 2020

To ensure he delivered on the safety standards he set for his restaurant and guests, Logan utilized 7shifts to make his staff aware of the required steps they needed to take before coming to work. “I So as we started to open up, this is the busiest we’ve ever been–even at 50-75% capacity, it’s been crazy.”

Employee Relations 195

Employee Relations Guest Recovery Communication Food Safety 195

Restaurant365

DECEMBER 11, 2020

Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Once the menu items in your Point of Sale (POS) system are mapped to recipe costing, you are set to evaluate your food costs and food waste, explored in the next section. Understand your payroll and benefit requirements.

2021 136

2021 Cash Management Management Management 136

Cheetah

APRIL 26, 2021

In fact, the industry is set on a quick recovery. Unlike traditional restaurants, food trucks can try different ways to take food straight to the guests and capitalize on many people staying and working from home. Sign up for an order-ahead POS service. Thanks to this, the industry’s growth was only reduced to 0.4%

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Foodable

JULY 6, 2021

Listen to "Understanding, Engaging, and Retaining Your Guests | Season 4, Vol. Bikky is the first CRM for restaurants that helps them power digital hospitality by providing the system of record for all of the restaurant's guest data. 2: Bikky" on Spreaker. It allows restaurants to focus on hospitality.

Guest Recovery 96

Guest Recovery Email Marketing Point of Sale Hospitality 96

Foodable

MAY 25, 2021

“They both have a desire and drive to be the best they can possibly be… it’s all about scale and size, and ensuring that we have the guest experience in mind.” Restaurants—looking to adapt to evolving operational and consumer needs—are moving away from POS systems.

Guest Recovery 91

Guest Recovery Hospitality Technology Franchising 91

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Squirrel Systems

MARCH 15, 2024

Case Study: Superior Shores Gaming’s Return to Growth with Squirrel Cloud POS The global pandemic posed unprecedented challenges for businesses worldwide. This case study details their journey, the hurdles they encountered during the pandemic, and their decision to adopt Squirrel Cloud POS upon reopening.

Guest Recovery 52

Guest Recovery POS Entertainment Customer Experience 52

Restaurant365

JUNE 3, 2020

June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Now more than ever, we’re taking their feedback and quickly turning it into product functionality that will directly aid in their recovery.”. IRVINE, Calif.

Guest Recovery 60

Guest Recovery Hiring Food Safety Customer Service 60

Foodable

DECEMBER 14, 2021

He chats with Frischling and Schatzberg about servicing over one hundred thousand restaurants as well as NCR’s Aloha restaurant POS system and their cloud-based solution product Silver. To hear more from all of the guests that stopped by Hospitality Hangout at the Restaurant Leadership Conference check out this episode.

Guest Recovery 79

Guest Recovery Leadership Franchising Franchise 79

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. The POS systems become the anchor for many of these transformations.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Restaurant365

APRIL 16, 2021

Rather than waiting for a weekly, monthly, or even quarterly P&L, restaurant accounting software that is integrated with your Point of Sale (POS) system can easily automate an up-to-date P&L report. New specials or promos can be an exciting way to welcome guests back to your restaurant.

Loyalty Program 88

Loyalty Program Point of Sale Seasonal Menu Guest Recovery 88

Restaurant365

JUNE 24, 2020

Advanced inventory management software can import menu items from your POS, then map them to recipes. Some POS systems calculate food cost and profit for specific menu items within the system. Automated actual vs. theoretical food cost reporting maps recipes to your POS menu item to track your actual and theoretical usage over time.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Foodable

SEPTEMBER 21, 2021

Allen says he is looking at new technology in loyalty programs to delivery drones to the future of POS. The last guest to stop by to chat, Marcus Viscidi from Winsight, LCC , he talks about putting together the first in-person restaurant trade show, FSTEC 2021 since the pandemic and answers quick fire questions.

Guest Recovery 52

Guest Recovery Loyalty Program 2021 Hospitality 52

Rocket Fuel

MAY 1, 2023

This highlights the increasing consumer demand for convenience and the importance of offering delivery options for QSR operators. Higher guest checks for delivery: Guest checks for delivery have consistently been higher than other channels over the past three years. can increase your average guest checks and boost margins.

Operations 52

Operations Guest Recovery Mobile Ordering 2022 52

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” With Waitbusters, guests can complete almost all of their dining transactions without actual contact by a host/hostess or wait staff. Guests can advance straight to the drive-thru pickup window for their meal.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

DECEMBER 14, 2020

Lightspeed POS Inc. "We believe this acquisition will accelerate the product innovation that has enabled Lightspeed customers to tackle the greatest challenge to their industry in decades and will add exceptional leadership to our teams in anticipation of the economic recovery of the global hospitality industry."

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

OCTOBER 4, 2021

August saw a reversal in the upward momentum the restaurant industry’s sales and traffic had been riding in recent months, according to Black Box Guest Intelligence. Guests were marginally more positive about restaurant “food” during August compared to a year ago based on their online reviews and comments.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. Hospitality POS Tech Report , 2022) Payments through digital wallets will become table stakes for restaurants in 2023. Although we’re seeing some signs of recovery, it’s safe to assume that staffing issues will continue in 2023.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 362

Food Safety Customer Experience Website Management Customer Service 362

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. In 1996, Paul joined King Venture (now known as TSFR) as Information Systems Manager.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

APRIL 19, 2021

Every brand has had to react quickly to stay in business while trying to keep guests and customers safe. These tools were critical to surviving the worst of the pandemic, and now, as vaccines roll out and restrictions lift, restaurant technology will continue to play a major role in the recovery of the industry.

Guest Recovery 473

Guest Recovery Point of Sale Inventory Back of House 473

7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. We’re focusing on our guests’ safety, health and well-being. Using guest engagement platforms. While providing social distancing, we want to give people pleasant things to look at.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. “We have had great success with this new tool, and we know that our guests appreciate it as well. . "In BYOM is mobile-responsive and easily updated.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Restaurant365

MAY 7, 2020

Do not allow guests to congregate in waiting or bar areas. Design a process to ensure guest separation while they are waiting to be seated. Predetermine traffic paths to/from restrooms to limit proximity for guests and staff. The key to avoiding food waste during your recovery period is to keep your inventory as low as possible.

Food Safety 142

Food Safety Cash Management Social Media Point of Sale 142

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Modern Restaurant Management

OCTOBER 29, 2020

When we started Lunchbox 18 months ago, we wanted to help restaurants with a strong ethos and identity speak to their guests directly. Lunchbox also partnered with Beam Social Impact to make it easier for restaurants to increase social responsibility by easily facilitating nonprofit donations from guest orders.

Online Ordering 359

Online Ordering Customer Service Seasonal Menu Food Order 359

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 333

2021 Point of Sale Travel Guest Recovery 333

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 553

2020 Mobile Ordering Hotels Food Safety 553