Remove Guest Recovery Remove Mobile Ordering Remove Online Ordering
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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. In Love with Tech, but Impatient.

2022 539
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PPP Part Two and More News Restaurants Need to Know Now

Modern Restaurant Management

Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. Support for no-contact doorstep delivery and minimal-exposure pickup options.

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The Future of Restaurant Design Post COVID-19

Modern Restaurant Management

Energy impact can be minimized with the use of energy recovery devices. Properly designed energy recovery wheels or plate exchangers can recover 60-75 percent of the air being exhausted with minimal cross contamination. Giving consumers control through their own mobile devices will be vital to success.

Design 531
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Customer Retention Secrets Every Restaurant Should Know

The Rail

By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant. The Power of Personalized Communication Developing close connections with your guests calls for frequent, customized contact that makes them appreciated and noticed.

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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

The importance of making guests feel comfortable. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 474
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MRM Research Roundup: Mid-February 2021 Edition

Modern Restaurant Management

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 474