Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Today, more guests expect special treatment – they want to have more of their needs anticipated before they even have to ask.

2023 474

2023 Guest Recovery Back of House Email Marketing 474

Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

Guest Recovery 471

Guest Recovery Food Safety Fine Dining Management 471

Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

Guest Recovery 406

Guest Recovery Food Safety Fine Dining Management 406

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. 55 percent plan to add more space for pick-up.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MAY 13, 2020

Just as owners and HR personnel put new hires through a background check, vendors and technology partners need to be put through similar evaluations. Following the steps below won’t guarantee that a restaurant will be safe, but they are important places to start. Put Partners Through a Background Check.

Website Management 530

Website Management Guest Recovery Customer Service POS 530

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Appropriate spatial distancing practices through visual cues, physical alterations and adaptive technology. Available and emerging technology.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. Updates to the “Make it Now” platform are made regularly as industry needs and available information evolves. ” For more information visit, paybyphone.com/parkitforward. Additional funding has been allocated for the Paycheck Protection Program (PPP ).

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. Updates to the “Make it Now” platform are made regularly as industry needs and available information evolves. ” For more information visit, paybyphone.com/parkitforward. Additional funding has been allocated for the Paycheck Protection Program (PPP ).

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Read more in the latest Restaurant Guest SatisfactionSnapshot.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Goliath Consulting

DECEMBER 6, 2020

With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. Customer loyalty and rewards mean everything in this new information-driven age. Integration of AI Technology.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. “Our technology connects the dots between billions of food data points across restaurant menus, online recipes and social media. SpotOn Executive Team.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JULY 14, 2020

With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. QSR Automations CEO Lee Leet said, “As the restaurant industry continues recovery efforts from the pandemic, we’re going to see more and more social distancing measures required. ” Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Goliath Consulting

JUNE 15, 2020

The reality is everyone has to adjust in some capacity but everyone is very focused on the guest’s experience still and that will get them far” (5). As such, communication and transparency is a necessary component of recovery. “Slimming things down a bit and having alternative solutions will help [brands] survive. 2) [link]. (3)

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

Lavu

MARCH 7, 2025

It’s not just another regulation – it’s a framework designed to help restaurants protect sensitive payment information in todays digital age. Staying updated with encryption standards and anti-phishing protections is essential to safeguarding customer payment information. What Happens If You Don’t Comply?

POS 78

POS Guest Recovery Document Audits 78

Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. This frees up time to focus on guests, while the features do the hard work on their behalf.

Waste 253

Waste Food Leadership Customer Service 253

Foodable

JUNE 22, 2021

12: PAR Technology" on Spreaker. PAR Technology is a global restaurant tech company and platform that creates innovative technology and hardware for operators to build their business and strengthen the bond between the restaurant and the guest. Listen to "Changing the Culture | Season 3, Vol.

Technology 87

Technology Guest Recovery Point of Sale Hospitality 87

Foodable

JUNE 19, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron and McEnery explore the potential changes coming to the casual dining sector, and consider the manner in which guest service may evolve to meet those new needs.

Guest Recovery 52

Guest Recovery Dine-in Casual Fine Dining 52

Restaurant365

DECEMBER 11, 2020

Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Tracking the day-to-day strengths and weaknesses of your business allows you to make data-informed adjustments in the moment. Invest in restaurant technology. Cost out your menu items and recipes.

2021 136

2021 Cash Management Management Management 136

Foodable

MAY 25, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Phil Crawford , the chief technology officer of CKE Restaurants , to explore the ongoing digital revolution in the restaurant industry. and Hardee’s.

Guest Recovery 91

Guest Recovery Hospitality Technology Franchise 91

Foodable

AUGUST 10, 2021

Generic, unpersonalized guest engagement just doesn’t cut it anymore,” says Goldstein. You’ve got to know who your guests are, you’ve got to give them an easy sweep of digital tools to make those purchases, and you need to treat them personally using the data you have to give them a reason to return. And that’s what we do at Thanx.”

Guest Recovery 98

Guest Recovery Marketing Hospitality Food Supply 98

Foodable

OCTOBER 30, 2020

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Zack Oates, the founder and chief executive officer of Ovation , to explore how operators can improve the guest experience at their restaurants. That means that customer is bringing in $6000.

Customer Experience 88

Customer Experience Guest Recovery Management Management 88

Foodable

JANUARY 28, 2021

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Brands that work with Uptown are hoping to transform gift cards into a brand-forward product that brings guests closer to the brand. Tasting notes, pictures, and animations can be included.

Guest Recovery 90

Guest Recovery Innovation Dine-in Definition 90

Foodable

NOVEMBER 30, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” chat with Joel Montaniel, chief executive officer and co-founder of SEVENROOMS about helping operators build their direct and personalized relationship with guests.

Guest Recovery 80

Guest Recovery Management Management Hospitality 80

Foodable

MARCH 12, 2021

Formerly known as Fishbowl, Personica offers clients a full marketing technology suite. The company was created by a team of restaurant professionals dedicated to helping businesses succeed by fostering long-lasting guest relationships and value-driven transactions through the latest tech. And that became my commitment.”

Hospitality 52

Hospitality Technology Guest Recovery Hiring 52

Foodable

DECEMBER 14, 2021

He talks about technology innovation and technology consolidation. Hickey, CCO and co-founder of VROMO , a software built to optimize delivery operations, talks about the conference and the adoption of technology. Click here for more recovery and relief information for restaurant, hospitality and food service operators.

Guest Recovery 79

Guest Recovery Leadership Franchising Franchise 79

Foodable

JULY 14, 2020

Listen to "Contactless Everything Continues as Customers and Operators Embrace New Technology Vol. Our guests were still here, but they were now working from home,” notes Matviyenko. Click here for more recovery and relief information for restaurant, hospitality and food service operators. 9: Allset" on Spreaker.

Technology 59

Technology Operations Guest Recovery Hospitality 59

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Jon Taffer Foodable is committed to providing relief and recovery information for restaurant and hospitality operators during this difficult time.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron describes how Starbucks may have a leg up on other businesses due to its pre-COVID technology investments. Chipotle has moved into drive-thru , and is expanding its mobile locations.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

Foodable

JULY 13, 2021

So we switched over to a new platform that enables a more seamless guest experience,” says Magid. We think having a solution for our guests outside the third party world was important.” Click here for more recovery and relief information for restaurant, hospitality and food service operators. That was right up our alley.”

Guest Recovery 90

Guest Recovery Hospitality Franchise Franchising 90

Foodable

AUGUST 17, 2021

We see an incredible amount of information that we’re helping restaurants to take and learn about their guests, and then personalize ordering experiences for them,” says Barton. If you want us to know who you are, and you want us to use that data, we’re more than happy to provide you with a better guest experience.”

Ordering 98

Ordering Guest Recovery Online Ordering Hospitality 98

Foodable

MAY 18, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Victoria Vaynberg , the chief marketing officer of Resy , to explore how the company is rethinking and revolutionizing the hospitality experience with technology.

Guest Recovery 60

Guest Recovery 2014 Hospitality Reservations 60

The Restaurant Group

JULY 7, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times. Many even want to.

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78