Modern Restaurant Management

MAY 28, 2025

This new capability opens the door for unscrupulous individuals to try and scam restaurants out of free meals, gift cards, and more. In the early days of digital commerce, food and beverage industry fraud included activities like card testing, account take overs, chargebacks, fake account creation and discount abuse.

Employee Relations 252

Employee Relations Beverage Customer Service Food Order 252

Modern Restaurant Management

MAY 20, 2020

Sell Those Gift Cards Online. In an era where people want to support their local businesses but can't actually leave the house to do so, gift cards have emerged as one of the best ways to accomplish exactly that. You'd be surprised by how much of an impact this alone can make.

Mobile Ordering 585

Mobile Ordering Email Marketing Online Ordering Back of House 585

Modern Restaurant Management

DECEMBER 3, 2020

Sell Physical and Digital Gift Cards. If you don’t already have a gift card program, now would be the time to launch one. Offering both physical and digital gift cards (also known as eGift cards) is a great tactic to help increase revenue during the holiday season. Promo Cards.

Loyalty Program 539

Loyalty Program Seasonal Menu Social Media Email Marketing 539

Modern Restaurant Management

JANUARY 26, 2022

While gifts are great, dates night at a sit-down restaurant remain probably the most common and traditional V-Day activity. Offer a Gift Card with Purchase. One way to ensure that customers make a return visit is to offer a gift card with their purchase.

Social Media 563

Social Media Seasonal Menu Advertising Events 563

Focus POS

NOVEMBER 8, 2022

Restaurant gift cards are a hot commodity this holiday season. According to the NRF , more than 60% of people are hoping to receive a restaurant gift card during the holiday season. The great thing about gift cards is that you get to try new places you may not have tried on your own.

Loyalty Program 78

Loyalty Program Consumer Goods Customer Experience Download 78

Modern Restaurant Management

JANUARY 31, 2023

Offer gift card promotions to customers who purchase a certain amount of food or drink duringthe Super Bowl. 5 Use social media and email marketing to promote Super Bowl specials and gift card promotions to attract customers. This can help increase sales and also encourage repeat business.

Loyalty Program 461

Loyalty Program Social Media Email Marketing Online Ordering 461

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The Evolution of Gift Cards. faster than overall gift card sales. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

FEBRUARY 5, 2024

And some are even incentivizing their loyal consumers, whether it be through double loyalty points earned from gift card spending or additional promotions provided for gift card usage (examples available upon request). In fact, consumers are split 50/50 in their preference between digital and physical cards.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

FEBRUARY 17, 2021

” Gift Card Sales. published the Paytronix Annual Restaurant Gift Card Sales Report: 2021, which finds that overall, 2020 card sales fell by 31.8 The holiday season remained a strong sales period for restaurants and accounted for more than 45 percent of all 2020 gift card sales.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

JANUARY 7, 2025

Call out employees’ do-wells on the spot and consider creating a small card or token to signify their effort. As employees reach accountability milestones, they can trade the tokens for something more significant, such as a gift card, company merch, or a paid day off. Have fun with it!

Coaching 419

Coaching Kitchen Safety Food Safety Communication 419

Modern Restaurant Management

MAY 21, 2020

Promoting Gift Cards. Sixty-five percent of gift card recipients spend 38 percent more than the value of the gift card. The revenue from gift cards will help you keep your business afloat, allowing you to make use of cash now rather than waiting for customers to come in.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

FEBRUARY 12, 2024

Gift Card Revenue If gift cards or gift certificates are being sold, ask how they are fulfilled and which provider supplies the gift cards so you can order more when needed.

Social Media 454

Social Media SEO Online Ordering Website Management 454

Modern Restaurant Management

DECEMBER 31, 2024

percent) as notable sectors for gift-giving. Gift Card Sales Restaurant gift card sales peaked earlier in the 2024 Thanksgiving weekend with shoppers purchasing 13.2 percent more in dollars per card on Black Friday and 17.7 million buying in-store cards vs. $7.3 31 on QSR cards.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

MARCH 3, 2023

Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. Among the results: Tipping culture is here to stay, in fact 48 percent of card or digital payment transactions at QSR restaurants included a tip – up 11 percent since 2020.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Culinary Cues

MARCH 31, 2025

Living beyond your means because credit cards allow us to purchase without having the money to do so, is a slippery slope that will consume your every effort and every thought. [] Read and listen. Avoid unnecessary debt. No matter how little or large the sum, saving is a discipline that pays off in the long run.

Consumer Goods 448

Consumer Goods Transportation Small Business Take-out 448

Social Hospitality: Restaurants

MARCH 27, 2020

For restaurants, a good tactic is to offer an incentive for gift card purchases. Houston restaurants are offering gift card incentives to entice people to come back at a future time once the restaurants re-open. Add Personalization . As with any marketing campaign, you should personalize the message.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. Gift Cards. Prompt Future Visits. This will incite large orders, which can help to offset any dine-in business that was lost.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

APRIL 8, 2020

In addition, if you are open, you’ll want to be sure to communicate what specials you might be offering at this time, how people can contribute to your business (gift cards, virtual offerings, etc.) Gift Cards. Gift cards are top of mind for everyone right now. and how they can best reach you.

Small Business 508

Small Business Social Media Consumer Goods Communication 508

7 Shifts

OCTOBER 22, 2024

Create digital gift cards and vouchers Digital gift cards are also a great way to drive bookings and generate revenue, especially during holiday seasons or special occasions. 42% of Americans bought a gift card from a restaurant that they knew the recipient liked.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

APRIL 15, 2024

Incentivize Survey Completion Providing incentive pay, such as a gift card, effectively increases your survey response rates. Providing a small gift card to your restaurant when they fill out the survey helps ensure that customers make the time to do your survey and encourages them to return to your business later.

Management 490

Management Management Loyalty Program Social Media 490

Modern Restaurant Management

APRIL 27, 2020

Promoted gift cards and waived gift card fees for our partner restaurants. During the crisis, they have: Created tools for restaurants to quickly adjust their books and notify diners. Updated our platform to showcase delivery and takeout services with partners like Caviar and UberEats.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

JANUARY 15, 2021

2020 Gift Card Sales. An early analysis of 2020 restaurant gift card sales by Paytronix Systems, Inc., found that while holiday card sales accounted for the same percentage of annual sales as previous years, overall card sales ended the year down 31.8 percent of all gift card spend.

2021 424

2021 Fast Casual Fine Dining Point of Sale 424

Modern Restaurant Management

JANUARY 12, 2022

While cash is still high on consumers preferred ways to pay (47 percent), restaurants are increasingly adapting to new forms of payments to meet changing expectations: 60 percent of consumers like to pay with a credit card. When compared with 2019, restaurants sold six percent more cards overall. percent larger than in 2019.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

OCTOBER 13, 2023

." A poorly chosen gift can have unintended consequences, like leaving employees disappointed. For instance, gifting a vegan employee a certificate to a steakhouse might not be the gesture of goodwill intended—it could even be the final straw that sees them looking for new employment in the coming year.

Loyalty Program 440

Loyalty Program Workshop Events Certification 440

Modern Restaurant Management

MAY 31, 2024

Gift Card Gauge According to the Carat from Fiserv Q2 2024 Gift Card Gauge , consumers are chowing down on the rising popularity of gift card loyalty programs, especially when it comes to provisions like groceries and food.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

MARCH 19, 2020

Cameron Mitchell Restaurants (CMR) established an Associate Relief Fund to which 100 percent of online gift card sales, from March 19-31, 2020, will be donated. “We urge CMR Raving Fans to consider purchasing gifts cards to help support this effort," said Cameron Mitchell. "Together, and seatedhotline.com.

Seating 431

Seating Loyalty Program Small Business Email Marketing 431

Modern Restaurant Management

APRIL 7, 2020

Selling gift cards and certificates for future use is another great option to keep money flowing while business is slow. One of our commercial real estate clients, Levrose, is buying gift cards for local restaurants as thank-you gifts for their staff and clients.

Marketing 507

Marketing Tip Distribution Loyalty Program Mobile Ordering 507

Modern Restaurant Management

MAY 31, 2023

Typically, guests are looking for those unique upgrades, including a bottle of bourbon for the table, a gift set of the restaurant’s signature steak knives, or a recipe printout of his most commonly ordered cocktail. The best part about this – special guest offers can be simple for operators to implement.

Marketing 442

Marketing Email Marketing Online Ordering Specials 442

Modern Restaurant Management

JANUARY 12, 2023

Such numbers are not too large to create a gratitude program where small but meaningful, personalized gifts, awards, and other distinctions are delivered to every team member. When they are on their way out the door at the end of the night, give them a gift that’s consumable, humorous or otherwise useful.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

Modern Restaurant Management

JANUARY 17, 2024

Guests pay $50 per month to be members and are immediately gifted a knife set. They also get to move to the top of waitlists and are rewarded with 10-percent meal discounts, gift cards, invitations to special dinners, wine tastings and more.

Loyalty Program 489

Loyalty Program Mobile Ordering Customer Experience Back of House 489

7 Shifts

DECEMBER 8, 2020

Bragging rights are not a gift alone—and while attractive in a healthy team environment, is in many cases just an added bonus. It’s always obvious when a gift isn’t thoughtful. Here are a few ideas: Gift Cards This is a great opportunity to use the rewards as a means to engage your local restaurant community.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

SEPTEMBER 23, 2024

When employees become recognized and rewarded with things like gift cards or other incentives for taking specific actions, they are more likely to repeat those actions in the future. While gift cards and other monetary incentives are a popular starting point, you may want to explore other alternative options that benefit employees.

Training 450

Training Kitchen Safety Food Safety Front of House 450

Modern Restaurant Management

MAY 31, 2023

Typically, guests are looking for those unique upgrades, including a bottle of bourbon for the table, a gift set of the restaurant’s signature steak knives, or a recipe printout of his most commonly ordered cocktail. The best part about this – special guest offers can be simple for operators to implement.

Marketing 419

Marketing Email Marketing Online Ordering Specials 419

Culinary Cues

APRIL 14, 2025

Giving this salad a stage presence through great storytelling can engage a guest and push the item to celebrity status and a calling card for your operation. The salads were plated in front of the guest while a few delicate fillets of Italian white anchovies were placed on top as the servers final gift.

Fine Dining 339

Fine Dining Seasonal Menu Travel Presentation 339

Modern Restaurant Management

NOVEMBER 29, 2022

Motivate employees to improve order accuracy by offering financial bonuses, free days off, gift cards, etc. Perhaps you comp the incorrect meal or provide a gift certificate for a free meal in the future. To boost order accuracy, offer incentives to employees that excel in this area. Build predictive models.

Ordering 562

Ordering Employee Relations Online Ordering Customer Service 562

Modern Restaurant Management

FEBRUARY 17, 2022

Or perhaps you get a little stamp on your loyalty card, and your 10th coffee is free. Stamp Cards. Stamp cards that offer a freebie after six, 12, or 15 purchases are popular for a reason. People love that sense of accomplishment when they manage to fill a whole card. Points Cards. Advantages of Gamification.

Point of Sale 471

Point of Sale Social Media Online Ordering Food Order 471

Modern Restaurant Management

OCTOBER 26, 2020

On social media, you can give away a gift card and ask followers to like the post, follow your account and tag three friends in the comments. Another great tactic is incorporating a giveaway into a promotion or just offering it ad hoc.

Social Media 547

Social Media Events Food Safety Small Business 547