Modern Restaurant Management

MAY 22, 2024

. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans.

Front of House 471

Front of House Back of House Leadership Franchising 471

Restaurant Business

JUNE 5, 2025

I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I Also on Thursday, BJ’s announced that CFO Thomas Houdek will resign on June 20 to take a new job outside of the restaurant industry.

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Leadership 2025 Fast Casual Franchising 150

Modern Restaurant Management

OCTOBER 4, 2024

My first KFC franchise burned to the ground. During our 40-plus years in the industry, many issues have come up, and here are some key things I learned as we developed a resilient, consistent mindset and strategies leading to growth and sustainability: 1. The third KFC we opened and a second TGI Fridays we operated both failed.

Restaurant Law 419

Restaurant Law Customer Service Training Customer Experience 419

Modern Restaurant Management

JUNE 27, 2024

Donatos and its franchise partners operate 178 traditional restaurants in Ohio, Indiana, Kentucky, Virginia, South Carolina, Alabama, Tennessee, Georgia, Pennsylvania, Florida and Oklahoma. We have a world class leadership team in place to continue our momentum. Why are you retiring now? Our partnership with Red Robin provided that.

Franchising 251

Franchising Franchise Leadership 2003 251

Modern Restaurant Management

JANUARY 23, 2024

What does the deal say about the current state of franchise investment activity? Sometimes, new leadership can bring new perspectives and opportunities to a stalled and tired brand. Bringing in new leadership will set the brand up for continued growth and sustainability.

Leadership 251

Leadership Consumer Goods Customer Experience Franchising 251

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Restaurant Franchising and Innovation Summit.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 14, 2020

Within a matter of days, the business model that has helped sustain us in various capacities for nearly 70 years has been turned on its head,” said Michael Abt, CEO of Huddle House. “Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

SEPTEMBER 15, 2020

Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems. Founding committee members include: Bleu Adams, IndigeHub, and JBF Women’s Entrepreneurial Leadership Program Fellow.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

EATER

APRIL 21, 2021

But under Sai’s leadership, Coffee Break now also offers trendy flavored lattes like salted caramel, black sesame, and pistachio. He eventually hopes to franchise the concept and turn Ashes Burnnit into a nationwide chain. That’s why Singaporeans don’t cook — cheap food is just downstairs.”. Unsurprisingly, there’s been pushback.

Franchising 246

Franchising Franchise Small Business Back of House 246

Modern Restaurant Management

JUNE 24, 2020

Moralejo’s prior experience spans over two decades, leading global teams in various operations, franchise development and legal leadership roles at Burger King. Moralejo joins Dine from CHURCH’S/TEXAS CHICKEN (Cajun Operating Company), an international quick service restaurant company.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

FEBRUARY 28, 2020

Founded by Ariane Daguin in 1985, the company is recognized for its uncompromising standards when it comes to delivering superior products based on free-range, natural production and sustainable, humane farming practices. Ariane Daguin, Tom Colicchio and more attend D'Artagnan's 35th Anniversary at Metropolitan Pavillion.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. ” Chasing DoorDash.

Fast Casual 283

Fast Casual Online Ordering Customer Service Employee Relations 283

Perfect Daily Grind

JANUARY 13, 2023

The new interactive platform allows users to search for coffee shops, roasters, and other initiatives which are working to improve sustainability in the coffee sector. Specialty Coffee Association announces new Guild Leadership Council members. Heylo Coffee launches Less Guilty Coffee Map.

2023 183

2023 Events Website Management Leadership 183

Modern Restaurant Management

NOVEMBER 5, 2019

Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. Under Milan’s leadership, OHM has an impressive track record of growth and a strong reputation in the industry.

Waste 255

Waste Food Leadership Customer Service 255

Modern Restaurant Management

MARCH 7, 2020

.” Founded as a food cart on the corner of 53rd Street and 6th Avenue in New York City in 1990, The Halal Guys has grown to 94 locations worldwide, with hundreds more in development under its partnership with franchise developer Fransmart. ” Senior Vice President of Supplier Management and Business Development, Cindy Leonard.

Food 326

Food Food Supply Small Business Fast Casual 326

Perfect Daily Grind

DECEMBER 16, 2022

The store will be operated by franchise partner Legardére Travel Retail, which already manages around 200 Costa Coffee stores in the Czech Republic, Latvia, and Poland. ASEAN Coffee Federation and International Coffee Organisation sign joint declaration to affirm co-operation in working towards a sustainable coffee sector in Southeast Asia.

2030 167

2030 2022 2023 Compost 167

MBB Hospitality

MAY 15, 2024

The world of franchising changes as fast as the trends, and franchisee innovation is central to staying competitive and meeting evolving consumer demands. As we approach 2025, several groundbreaking innovations, including franchisee innovation, are reshaping the franchise landscape.

Franchise 52

Franchise Franchising Innovation Loyalty Program 52

The Restaurant Times

MARCH 7, 2021

She led the turnaround of the franchise business and turned it into a $1 billion global brand. Julie holds extensive restaurant and food industry experience, including 13 years in senior leadership roles at Starbucks, and has deep brand marketing experience in the retail sector as well. . Jennifer Schuler, CEO, Wetzel’s Pretzels.

Franchising 98

Franchising Franchise License Leadership 98

Modern Restaurant Management

OCTOBER 16, 2019

Minimal Waste – Ono’s food truck is designed to be environmentally sustainable. From cups to straws, all of Ono’s consumables are compostable, making Ono more sustainable compared to traditional smoothie establishments. It has the potential to set new standards for service and operations at our franchise restaurants.”

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

The Restaurant Times

JULY 6, 2023

David’s early career in the restaurant and hotel industries included working with and for some of the most iconic brands and leaders in their respective industries, where he learned how to strategically accelerate sustainable brand expansion. His impact continues to be felt throughout the industry.

Franchise 52

Franchise Franchising Fast Casual Casual 52

Perfect Daily Grind

JANUARY 20, 2023

Israeli food and beverage manufacturer Strauss Group announces executive leadership changes. Each episode of the podcast features several sustainability experts – including Global Food Sustainability Director at Unilever, Dorothy Shaver, and Deputy Leader of the UK Green Party, Zack Polanski.

2023 167

2023 2022 Events Café 167

Modern Restaurant Management

MARCH 11, 2020

TWO HENS is a specialty delivery-only brand offering all-day breakfast prepared in scratch kitchens serving farm fresh eggs, the finest quality fresh produce, breads, meats, and sustainable fair-trade coffee. Set up and launch of each TWO HENS on third-party delivery platforms. . "Understanding

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Apicbase

JANUARY 16, 2024

This commitment is what drives them to go beyond the expected, to push boundaries where even the best employees might not”, says Franchising Director Michael Oettl. Those of you who, like Michael, have been in the trenches of restaurant franchising know that this level of commitment doesn’t come easy. Take me there

Franchising 52

Franchising Franchise 2010 Leadership 52

Apicbase

JANUARY 16, 2024

This commitment is what drives them to go beyond the expected, to push boundaries where even the best employees might not”, says Franchising Director Michael Oettl. Those of you who, like Michael, have been in the trenches of restaurant franchising know that this level of commitment doesn’t come easy. Take me there

Franchising 52

Franchising Franchise 2010 Leadership 52

MBB Hospitality

NOVEMBER 12, 2024

Reflagging, often used in the hospitality and retail sectors, entails changing the brand affiliation of a property, such as a hotel, restaurant, or store, to align with a new brand or franchise. Shifts in Ownership : When ownership changes, reflagging to a different brand may better align with the new leaderships vision and strategy.

Email Marketing 52

Email Marketing Website Management Social Media Franchising 52

Aaron Allen & Associates

DECEMBER 8, 2023

Restaurant CEOs find themselves under immense pressure to enhance sales and sustain margins. Where is the real and sustainable growth ? This can cover everything, including product, people, process, facilities, financing, and franchising. 9 – Are We Prepared for a Sizable and Sustained Crisis Communications Challenge?

Mobile Ordering 105

Mobile Ordering Food Order Technology Sustainability 105

Aaron Allen & Associates

JUNE 25, 2024

Continuous Improvement: Post-deployment, we provide ongoing support and adjustments to ensure sustained efficiency and profitability. whether lightly, moderately, or heavily franchised systems are investing more in CAPEX. Deployment: We oversee the implementation of the new design, ensuring minimal disruption to your operations.

Coaching 59

Coaching Kitchen Safety Back of House Fast Casual 59

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. Even if you’ve ticked all the right boxes and executed every step of the restaurant franchise playbook to perfection, your ability to attract and retain strong franchisees is essential to your success. John van Kooten.

Recruiting 52

Recruiting Franchising Franchise Loyalty Program 52

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

Franchise 263

Franchise Franchising Customer Experience 2020 263

Apicbase

JANUARY 28, 2025

Delays or cuts in investments for sustainability and innovation due to financial pressures. Portion control and waste-tracking tools help minimise losses and create sustained savings. If any strategy will reduce costs sustainably, its your digital strategy. With that in mind, being sustainable is a no-brainer.

2024 52

2024 Waste Inventory Hospitality 52

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. In 2016, under Taylor’s leadership, Splick-it acquired its competitor, Onosys, to further strengthen the company’s market position and expand its product offering.

Online Ordering 419

Online Ordering Leadership Website Management Customer Experience 419

Modern Restaurant Management

MARCH 11, 2025

– Dimitra O'Rourke, Broken Yolk Café’s VP of Tech and Franchise Support We’ve seen lasting change in the five years since the pandemic, still feeling the impact of the behaviors and actions of that time. Corporate leadership approached this issue with the same urgency.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

DECEMBER 14, 2020

A $50 million Investment in The Global Farmer Fund, providing access to capital so coffee farmers can use these funds to strengthen their farms and farming practices to be even more productive and sustainable. ” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JANUARY 27, 2020

The new investment round will allow OneDine to further extend its reach in the restaurant market in the United States, where restaurant owners, franchises and franchisees have struggled to find a comprehensive and affordable all-in-one table side solution for ordering, secure payment, and guest intelligence. Personalized menu offerings. ?

Catering 307

Catering Mobile Ordering Customer Service Food Order 307

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433