7 Shifts

NOVEMBER 15, 2024

Hiring the right wait staff is one of the most critical decisions for any restaurant owner. How do you handle special dietary requests or food allergies? Providing good customer service alone can boost business by as much as 50% , so hiring an experienced waiter or waitress improves customer satisfaction and loyalty.

Hiring

Modern Restaurant Management

JUNE 17, 2025

The seasonal surge in foot traffic can drive significant business, but without proper preparation and training, teams can quickly become overwhelmed. Preparing Your Team Before the Rush Many restaurants make the common mistake of hiring once they’re overwhelmed, rather than staffing ahead of the rush.

Seasonal Menu

Modern Restaurant Management

JANUARY 2, 2025

From smarter ordering systems to food that travels better, here’s what pizzeria owners can expect in the year ahead. The Off-Premises Dining Shift: Food That Travels Well Delivery and pickup continue to dominate the pizza market as off-premises dining solidifies its role in customer behavior.

2025

Modern Restaurant Management

JANUARY 23, 2025

For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Designate experienced staff to mentor new hires, handle onboarding, or run training sessions.

Operations

Modern Restaurant Management

MARCH 25, 2025

GMs are used to making the final call on scheduling, hiring, P&L, and guest experience. GMs typically focus on operational execution, such as managing labor, food, and staffing costs. Most will flounder without mentorship, training, and structured support. MUL training should explore the following: Strategic thinking.

Coaching

Modern Restaurant Management

JULY 24, 2025

In the fast-paced world of food service, communication is everything. Small Internal Changes, Big Customer Impact When operational tools are simplified, the process of onboarding and training new employees becomes easier. This creates a smoother transition for new hires and reduces frustration for team members.

Communication

7 Shifts

NOVEMBER 15, 2024

As such, knowledge of the law and how to train staff to comply is crucial. Effective managers prioritize regular training sessions that cover responsible serving practices. Complaints are inevitable in the food industry, but did you know that most people would rather leave a negative comment online than talk in person?

Bar

Culinary Cues

JANUARY 29, 2025

At our core (restaurant folks) we are in the business of taking care of people through food. Look around you, seek to understand the world beyond your restaurant dining room and know that we (all those engaged in the restaurant business) are advocates for the power of food.

Dine-in

Culinary Cues

OCTOBER 23, 2024

But, to chefs, as much as this objective will always reign supreme, there are also those personal stakes in the ground that surround food and people that are central to who they are. Be clear about the standards you will not compromise on at the time of hire.

Café

7 Shifts

NOVEMBER 25, 2024

However, productivity is more easily trained than managed. Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste.

Mobile Ordering

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Can you provide an example of how you’ve improved employee performance through training?

Leadership

Modern Restaurant Management

OCTOBER 17, 2024

Second, in the kitchen, training is a critical component of a safe workplace. Owners and operators should ensure team members are trained to safely use all equipment. Safety training should take place upon hire for all new employees, but that should not be a one-time event.

Insurance

Modern Restaurant Management

MARCH 17, 2025

Everyone in the food industry is feeling the pinch of the economy with reduced consumer patronage in restaurants and even a reduction of produce consumption in the winter months. There are many areas where we have seen food service operators benefit! Size The first thought may be to hire the biggest, most known buying group.

Food Supply

Culinary Cues

FEBRUARY 5, 2025

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). How do we keep the business of food from becoming more and more transactional? Wages have gone up still no one is biting. Where are the workers?

Fine Dining

Modern Restaurant Management

MARCH 11, 2025

Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. In addition, the state carved out a special 45 percent increase to $20 per hour for fast-food employees. This has driven up all wages because a cook being paid $16.50

Front of House

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. AI is also boosting staff productivity.

Loyalty Program

Modern Restaurant Management

FEBRUARY 24, 2025

We remain more committed than ever to supporting these vital businesses—the backbone of local economies and communities—by providing training and resources to build business resilience, as well as championing and spotlighting our industry across all our platforms.” times less difficulty in retention and 1.2

2024

Modern Restaurant Management

APRIL 22, 2025

Train Staff Disposal Procedures Makingsure employees know what to do with trash isacriticalaspectfor any restaurant. As a manager orowner,you must train employeestobag garbage, break down recycling products and dispose of oils properly. When thishappens,you must hire a professional.

Front of House

Goliath Consulting

APRIL 18, 2025

Providing good food is just the beginning. Service is about accuracy and efficiencytaking an order, delivering food, clearing a table. Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture.

Hospitality

Culinary Cues

FEBRUARY 18, 2025

Why not invest in training your baristas in the fine art of painting personal designs on the crema that encapsulates your espresso? Why not hire baristas who are fast and efficient but also personable and able to remember something about your regulars? PLAN BETTER TRAIN HARDER BE EXCEPTIONAL Why not choose to be exceptional?

Fine Dining

Modern Restaurant Management

MAY 5, 2025

According to the latest 7shifts 2025 Restaurant Labor and Cost Profitability Report , labor costs reaching up to 30 percent of revenue and food inflation ranked as the top concern by 52 percent of restaurant operators in 2025, therefore finding ways to reduce expenses without compromising quality has never been more critical.

Operations

Modern Restaurant Management

JUNE 25, 2025

Every industry comes with its own unique set of challenges when it comes to insurance, and the food industry is no exception. What Carriers Do You Represent that Specialize in the Food-Service Industry? Between their training and from other similar clients, they should have the confidence to answer your coverage questions.

Insurance

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations

ChowNow

FEBRUARY 28, 2025

In this article, well show you how to consolidate your delivery apps into one system so you can end tablet chaos, improve takeout operation, and ensure customers get their food fast, hot, and, most importantly, accurate. of the time they order food from a third-party platform, something is either missing, incorrect, or late.

Delivery

Modern Restaurant Management

APRIL 4, 2025

“We are making sure that we keep our food, aesthetic and brand all aligned and consistent,” Murray said. “Now, you will be able to come inside of any of our four locations and get your food fresh to order with great flavor, amazing taste and superior customer service.” This can be both verbal or non-verbal.

Social Media

ChowNow

MAY 2, 2025

Youre not just managing food and staff, youre battling slim profit margins, high operating expenses, and constantly changing customer preferences. Because the truth is, most restaurants dont close because of bad food. Before you do anything like sign a lease or hire your wait staff, take the time to do real market research.

Email Marketing

Restaurant Business

JUNE 23, 2025

23, 2025 Photograph: RATIONAL Facebook Twitter LinkedIn Maintaining clean and hygienic equipment is one of the most important tasks in food service — and also one of the most despised. Most of all, it’s not nearly as much fun as preparing food and serving customers, the reason most people love working in food service.

Food Supply

Culinary Cues

MARCH 16, 2025

By now you should have a way to compensate for this through in-service training of less qualified hires, bonuses for exceptional employees, profit sharing, non-traditional recruiting methods, or even the use of technology and automation. The supply chain is fragile and now with imposed tariffs this may become an even greater concern.

Food Supply

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Hire the Right People and Train Them Well Finding top talent is like casting a winning team.

Management

The Rail

JANUARY 8, 2025

Ensuring Food Safety Food safety is the most obvious category to tackle, as foodborne illnesses affect 48 million people annually in the U.S. Over 35% of restaurant owners say training food handler recruits is a major challenge, and its easy to see why. Protecting Employees Worker safety is a similar issue.

Kitchen Safety

ChowNow

APRIL 15, 2025

One of operators most difficult challenges is balancing restaurant operating costs without compromising the food, service, and customer experience that makes your restaurant unique. Heres the catch, though: unlike reducing food costs or renegotiating vendor contracts, labor is personal.

Operations

The Rail

MARCH 14, 2025

By Toby Patrick, Contributor Opening a restaurant goes beyond a nice aesthetic, good location, and great food. Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests. Cultural Diversity Hiring a diverse staff can bring a range of cultural backgrounds to your restaurant.

Restaurant Law

ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 Customers have a tendency to order more food when theyre not under pressure at the counter or on the phone. Training staff to encourage direct orders when speaking with guests. billion in revenue. Customers spend more online.

Online Ordering

Perfect Daily Grind

JUNE 13, 2025

JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. Areas harvested expanded to 790,000 ha following the stumping of 450,000 ha of ageing trees, which boosted yields to 0.88 t/ha, in addition to seedling distribution and training initiatives. million bags, as exports rise 11%.

2025

ChowNow

FEBRUARY 12, 2025

Train Staff to Encourage Sign-Ups : Your servers and cashiers are on the front lines of customer interaction. Stick to one that fits naturally, like for a special deal or for a food-related promo. Weve Got You Covered Preheader: Book your table now for live music, craft cocktails, and amazing food. spark curiosity.

Email Marketing

Lavu

JUNE 20, 2025

In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook.

Technology

Lavu

MARCH 7, 2025

Seasonal workers and new hires require ongoing security training, making consistent protection harder to maintain. By investing in proper security, training your staff, and working with compliant vendors, you can protect both your bottom line and your customer relationships. How Does Lavu Help Restaurants with PCI Compliance?

POS