Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 182

2020 Guest Recovery Kitchen Safety Online Ordering 182

Modern Restaurant Management

OCTOBER 4, 2021

The data further signaled that price increases have had a significant impact on consumer restaurant habits. Nearly two-thirds (63 percent) of participants indicated they have ordered or visited less due to higher prices. Inflation and Pricing Concerns. · 63 percent of customers are impacted by recent price increases.

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Also launching today, is a special edition of the company’s Food Fanatics magazine. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Webinar 193

Webinar Mobile Ordering Loyalty Program Online Ordering 193

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. This was painfully evident when a couple of my coworkers and myself went to eat at a fast casual chain and waited over a half hour for food.

Kitchen Safety 166

Kitchen Safety Food Supply Fast Casual Food Safety 166

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Also launching today, is a special edition of the company’s Food Fanatics magazine. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Webinar 182

Webinar Loyalty Program Online Ordering Social Media 182

The Restaurant Times

MARCH 8, 2022

A lot has changed in the food industry, leaving establishments struggling to stay afloat. Ensure that the restaurant’s new hygiene and safety practices are prominently displayed. . Restaurants will need to modify their menus and pricing to accommodate these new consumer behaviours and preferences.

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The deployment will put autonomous frying to work for enhanced production speeds, improved labor allocation and an added layer of health and safety in the cooking process. White Castle Employs Flippy the Robot.

Mobile Ordering 160

Mobile Ordering Certification Loyalty Program Kitchen Safety 160

Restaurant365

JUNE 24, 2020

You followed all the new health and safety regulations. Understanding how to decrease controllable costs – food and labor are the big two — helps you drive operational improvements that can increase your financial outcome. One cause for rising CoGS might be because your suppliers have increased prices on your ingredients.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 189

2020 Fast Casual Food Safety Guest Recovery 189

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. The importance of making guests feel comfortable. Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative.

Food Safety 173

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 173

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions. 'Travel Safe' Tools.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). The findings, from research conducted by Reach3 Insights show a complex restaurant consumer marketplace that is ready to return, but still concerned about safety.

2020 178

2020 Travel Food Safety Consumer Goods 178

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more.

2020 191

2020 Franchise Franchising Food Order 191

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. Tastewise, an AI-powered food intelligence solution, launched in the UK. SpotOn Executive Team. ” Tastewise Data. social interactions, and 1.2M

Serving 204

Serving White Paper Food Recycling 204

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. Restaurants will either be forced to raise prices to accommodate these new expenses or continue to bleed profits. What You Can Do.

Fine Dining 197

Fine Dining Restaurant Law Food Truck Outdoor 197

Restaurant365

MAY 7, 2020

Enhancing your health and safety protocols. Ensure proper training for food employees with new or altered duties and require that they apply the training according to established procedures. Managing Food Pick Up and Delivery. Practice social distancing when delivering food. Ensuring Customer Safety.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. The index details the average household expenditure for food away from home in 2019 compared for the early part of the pandemic for every county in the U.S. Night clubs/bars.

Loyalty Program 142

Loyalty Program Fast Casual Online Ordering Consumer Goods 142

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. This comprehensive annual report identifies key influences in restaurants, hotels, food, beverage, and hospitality marketing.

2021 199

2021 Hotels Airlines Guest Recovery 199

Modern Restaurant Management

JULY 7, 2020

“Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As ’s stock price performance.

Mobile Ordering 189

Mobile Ordering Restaurant Law Seating Customer Service 189

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. US Foods Holding Corp.

Fast Casual 158

Fast Casual Casual Menu Mobile Ordering 158

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Food brings many families together and is an important part of a lot of holiday traditions.

2020 157

2020 Mobile Ordering Online Ordering Merchandise 157

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Production speeds are being tracked to increase and meet demand needs, reaching an average of 360 baskets of fried foods a day. In total, approximately 14,580 lbs.

Online Ordering 141

Online Ordering Customer Service Seasonal Menu Food Order 141

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 142

Food Safety Customer Experience Website Management Employee Relations 142

Goliath Consulting

JUNE 15, 2020

The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. As such, communication and transparency is a necessary component of recovery.

Supplies 124

Supplies Food Supply Sourcing Guest Recovery 124

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. Top Fast-Food Brand Intimacy. An Unpopular Year. In December, quick service restaurant chain customer transaction declines were down -8 percent versus last year.

2021 165

2021 Fast Casual Fine Dining Point of Sale 165

Modern Restaurant Management

MARCH 1, 2022

.” “Given the intense pressure on margins caused by rising commodity prices and labor shortages, analysts may give credit to price increases for the overall rise in average check,” said Acerra. In short, consumers are ordering more food, and for larger parties. Compare that to average net price, which was up 7.5

Loyalty Program 180

Loyalty Program Mobile Ordering Download Food Order 180

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 131

2021 Point of Sale Guest Recovery Travel 131

Modern Restaurant Management

MAY 5, 2021

But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior. This makes the casual dining channel indispensable to a healthy On Premise recovery, both financially and in the eyes of consumers.

2021 192

2021 Loyalty Program Coupons Fast Casual 192

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. And while last year's top food, the wildly popular spicy chicken sandwich, didn't make the list, the Nashville hot chicken sandwich still made the top 10.

2021 151

2021 Loyalty Program Mobile Ordering Consumer Goods 151

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Menu price changes.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. US Foods Holding Corp. PPP Goes Flexible. President Trump signed H.R.7010 Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight. Free Reopening Kits.

Guest Recovery 151

Guest Recovery Food Safety Employee Relations Mobile Ordering 151

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 5, 2020

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. We are now well-positioned to achieve future success during a period of unprecedented disruption for our industry."

Guest Recovery 120

Guest Recovery Food Safety Loyalty Program Point of Sale 120

Modern Restaurant Management

JUNE 1, 2020

However, growth in average spending per guest remains negative for full-service restaurants. According to Guest Trends Insights: Guest sentiment for “off-premise” restaurant offerings improved in March as restaurants began shifting their efforts toward improving to-go and delivery operations.

2020 127

2020 Food Safety Online Ordering Guest Recovery 127