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After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you ensure compliance with food safety and hygiene regulations?
After surviving the worst of the COVID-19 pandemic, restaurant operators are now facing record high food costs, ongoing labor shortages, inconsistencies in the supply chain, and quickly changing guest preferences. Modern restaurants need strong leadership right now to guide them through these changes and challenges.
Now, as I oversee operations, IT, and supply chain at Marco’s Pizza, I draw on these early lessons to help grow Marco’s. Or someone who dropped their food on the ground. Or perhaps an incorrect food order. Here are my top tips on driving streamlined operations that generate results.
By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. Economic shifts including inflation-driven cost increases in food, utilities and supplies; regulatory changes and climate-related disruptions will continue to challenge restaurant operators.
For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Doing so can also benefit your decision-making and leadership skills. Take time to recharge for your own mental health.
PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food
Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. Outside of your four walls, it is imperative to work with your suppliers to keep supply chains and product substitution open. ”
Snoozers who lead with their values and want to grow their own leadership skills. It’s all about building a ripple effect of positivity, leadership, and local impact. The restaurant industry has traditionally been riddled with waste, high energy and water usage, and deep ties to our intricate, often unsustainable, food system.
Soaring prices, continued supply chain disruptions, and ongoing staffing shortages are creating a perfect storm for restaurants. Food and labor costs are elevated and expected to remain high in 2022 , negatively impacting restaurants’ profit margins. To maximize your existing resources: Reduce food waste.
The salad chain said it also sees opportunity in California, where the fast-food minimum wage is $20 per hour. Members help make our journalism possible. Sweetgreen says its high-tech Infinite Kitchens could mitigate the impact of a $30 minimum wage being proposed in New York.
As a proud part of the leadership team at Craveworthy Brands, the platform company behind 11 unique restaurant concepts, I lead day-to-day supply chain management, events, distribution, and of course, LTOs. Working with a team, other colleagues in the industry, or vendors can supply significant support at this stage.
As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.
leadership News executive change Want breaking news at your fingertips? By Restaurant Business Staff on Jun. 06, 2025 Facebook Twitter LinkedIn Staff illustration Papa Johns has named Caroline Miller Oyler the company’s chief administrative officer. Members help make our journalism possible. Sign up here.
I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I Read our story about BJs comeback efforts here.) “I
My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. Your employees don’t just want to be a cog in a wheel — they want to be heard, and they want to work under leadership who actively listens.
2020 has been a year like no other for restaurants and the companies who support and supply them. So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you.
The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. The growth of advertising is part of DoorDash’s evolution from a food delivery company into an all-around ecommerce platform for restaurants and other businesses. By Joe Guszkowski on Jun.
The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. million last year, that’s more than double the next closest chain. Sign up here.
The convenience-retailing giant on Wednesday announced a Craveables Value Menu, pitting it in head-to-head competition with fast-food chains also looking to win consumers over with low prices. The prices for both restaurant food and food from grocery and convenience stores rose 0.3% Food prices overall are up 2.9%
With more than 25-years of experience, Secor previously served as senior vice president of operations and training at GoTo Foods. A 30-year industry veteran, Patterson has held senior leadership positions at CiCi’s Pizza, Dickey’s Barbecue and, most recently, Slim Chickens. By Restaurant Business Staff on Jun. Sign up here.
Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. Supply Chain Shortages. One of the biggest pain points during and after the pandemic was supply chain. Ease Labor Shortages.
Premium Food Nick the Greeks Mediterranean Steak Bowl has a fine-dining pedigree Behind the Menu: New executive chef Luis Moreno is elevating the menu without complicating operations for the fast casual’s franchisees, starting with a bowl that pushes the boundaries of flavor.
" Conversations Behind the Kitchen Door: 50 American Chefs Chart Today’s Food Culture " by Emmanuel Laroche offers insights from leading chefs and readers will walk away with advice and inspiration from noted chefs, restaurant owners, bartenders, and industry leaders, all of whom have shared their stories in their own words.
A good first step is to elevate your food safety culture. How Food Safety Culture Has Changed. Food safety used to mean “what you do when no one is watching.” There are many quality management system software options that will enhance your food safety culture and business insights. Use the Right Digital Tools.
Each year, food waste in the restaurant industry reaches losses that are in the billions. And, while there are multiple points of waste throughout the foodsupply chain, imagine if it were possible to limit losses due to power outages. The savings from batteries has the potential of being huge toward your bottom line.
The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Cash is dirty.
Supply chain disruptions and labor shortages required operators to rethink everything – leaner menus, smarter kitchens, and more efficient operations became the new standard. In addition, the state carved out a special 45 percent increase to $20 per hour for fast-food employees. per hour difference.
My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. Your employees don’t just want to be a cog in a wheel — they want to be heard, and they want to work under leadership who actively listens.
Leadership skills are another valuable quality in a successful manager. Leaders bring a level of organization and productivity to a business, not through sheer force of will, but through a leadership style that promotes employee morale and performance. Supply chains may be in disarray, making the menu more limited.
Cafés and Bistros should be able to dip into a cache of “extra” money to pay for the entrance fee and since it is thought that restaurants make significant profits from the food they sell, then those deep discounts will be easy to swallow. If you are not in the restaurant business, then maybe this sounds reasonable.
Employees then load the food into a robot and send it on its way. The customer unlocks their food using a code in their delivery app. The company integrates with DoorDash and Uber Eats, and restaurants can opt in to having Coco bots deliver orders placed through those apps. Orders come in like any other delivery order would.
The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. Last June, the 260-unit chain dropped “Restaurant and Bakery” in favor of the more streamlined Perkins American Food Co. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.
Having faith in their knowledge strengthens morale and helps them to feel responsible for the food they produce. Offering suggestions or guidance might help a chef who is struggling to oversee a team or overspending on supplies handle things. Conclusion Dealing with cooks is mostly about juggling respect, leadership, and teamwork.
” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Moralejo’s prior experience spans over two decades, leading global teams in various operations, franchise development and legal leadership roles at Burger King.
” As part of the campaign launch, the JBF and the Global Food Institute at the George Washington University are releasing a new in-depth report that illustrates the impact climate change is having on independent restaurants and the farmers who supply them.
The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. And because our food travels so well, guests never have to choose between quality and convenience."
Restaurants that are still trying to make up for what was lost in the pandemic today are struggling with workforce shortages, record-high inflation, and supply chain constraints. 91 percent of restaurants reported that a grant would allow them to withstand rising food costs without significantly increasing menu prices.
and offer an eco-friendly approach that doesn’t deplete the supply chain. Patronize restaurants that engage in sustainable food purchasing, whether that is vegetables, fish or meat. It’s not just food, but also the supply chain. Amy Brandwein, Chef Owner, Centrolina & Piccolina, Washington D.C.
“The area has the best year-round weather in the country, a lively hospitality scene, and breathtaking bay views, yet there are no viable options for enjoying great food, drink and entertainment on the water…it feels like a very exciting opportunity.” Charities include hospitals, youth organizations, food banks and more.
“We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.” will present a free webinar in conjunction with The Food and Beverage Shows titled, "Restaurant Preparation to Minimize COVID-19 Disease Risk and What You Need to Do Now."
Food delivery services have not only changed the way people eat, but they have also provided restaurant operators with both obstacles and possibilities. Understanding the Landscape Food delivery services have changed the restaurant sector, causing an evolution in consumer expectations.
Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community. “Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well. SugarTrek , Inc.
The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. There aren’t a lot of products that are transparent about what is in your food.”
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