ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Do you lose money due to food waste? Too many missed reservations? A smart reservation and waitlist system can help. Experiencing over-ordering or last-minute shortages? Are labor costs too high? The best tech investments solve real problems.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

FEBRUARY 13, 2025

77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. If you dont have a website, that means over three-quarters of the people near your restaurantyour potential customerswill never come in or place an order because they have no way to find you when theyre looking for a place to eat.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Modern Restaurant Management

SEPTEMBER 11, 2023

By analyzing customer preferences, dining habits, and feedback, AI chatbots can send personalized messages to engage customers with new menu items, exclusive offers, and meal recommendations. Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

ChowNow

MAY 30, 2025

When business slows down, its easy to blame the season, the weather, or people not going out like they used to, but sometimes all customers need is a good reminder or the right reason to show up again. Are you trying to increase your direct online ordering ? Start by asking: What are you trying to accomplish?

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Simplified Menus. Menu variety plays a substantial role in every dining experience. Health-Conscious Food Will Dominate Menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

ChowNow

MARCH 7, 2025

Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

DECEMBER 20, 2023

In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion. National food holidays, once everyday occurrences on the culinary calendar, have evolved into marketing goldmines for restaurants.

Customer Experience 493

Customer Experience Innovation Social Media Seasonal Menu 493

Modern Restaurant Management

MARCH 17, 2022

With wholesale food prices soaring 13 percent in 2021 and labor costs rising as worker shortages continue, many restaurants are looking for smart ways to lower costs and avoid passing them on to their diners. One such solution has been shrinking restaurant menus. A smaller menu also offers more options for upsells.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MAY 30, 2025

In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. Perkins American Food Co. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

AUGUST 9, 2022

Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image. Special deals : Restaurants learn so much from a customer’s order.

Loyalty Program 503

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 503

ChowNow

FEBRUARY 7, 2025

Increase sales by promoting high-margin menu items and special offers. Factor in seasonal trends: If your restaurant has seasonal peaks and slow periods, adjust your budget accordingly. You might need to spend more on marketing before busy seasons and scale back during slower months. Looking to promote new menu items?

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

DECEMBER 13, 2021

These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings. As we head into the holiday season, we expect consumers to return to in-restaurant dining with enthusiasm.

Management 474

Management Management Seasonal Menu Customer Experience 474

ChowNow

MARCH 28, 2025

With rapid advances happening across various industries, including the food industry, you might be wondering: What does AI have to do with running my restaurant? These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

FEBRUARY 10, 2022

A Link Page solves this problem by hosting a menu of links accessible with one evergreen link. In the caption, you write something like, “Tis the season for Cranberry Martini’s! Online Menu Link. The first thing most customers want to find is your online menu. Example : “Check out our new online menu!

Social Media 474

Social Media Online Ordering Seasonal Menu Email Marketing 474

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

7 Shifts

OCTOBER 1, 2024

These days, a restaurant's reputation is built on more than the taste of its food. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Food quality Food quality plays a big role in your customer’s experience.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. Food-away-from-home spending is likely to see modest growth as softer consumer spending patterns prevail. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

The Rail

NOVEMBER 22, 2024

Whether you're a seasoned owner or just starting out, these tips will help you elevate the dining experience you offer. This could include menu tasting sessions to give them a better understanding of the dishes on offer, or perhaps a wine pairing course so they can better serve the needs of customers seeking recommendations.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

SpotOn

NOVEMBER 21, 2024

The holiday season is just one blink of an eye away. Thankfully, you still have time to strategize for the holiday season so your restaurant runs smoothly and your guests and employees are happy. Here are six ideas to help capitalize on the holiday season. For the restaurant industry, it can be challenging to manage.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

The Restaurant Group

MAY 31, 2025

These emails include promotions, menu updates, special events, feedback requests, and loyalty program details, serving as a direct communication line to keep your restaurant prominent in customers’ minds. Share New Menus or Events Announce new menu items or special events via visually appealing emails.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

The Rail

JANUARY 28, 2025

Food prices continue rising at grocery stores and through suppliers, while staffing gaps and shifting guest preferences add extra pressure to already thin margins. For instance, restaurant operators who track ingredient usage patterns and implement precise portion controls see significant reductions in food waste.

Cash Management 130

Cash Management Loyalty Program Waste Inventory 130

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Consider food costs, labor costs, and cost of marketing your reopening. Also consider sending an Announcement to your team about the grand reopening, the menu, and what they can do to prepare.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. “I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

NOVEMBER 19, 2019

Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. The winning team of chefs will successfully prepare and present a four-course menu, utilizing a mystery basket of 16 fresh, seasonal ingredients, as well as demonstrate a mastery of cooking technique.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Culinary Cues

DECEMBER 11, 2023

Ah, but the food and conversation were consistently good, plentiful, and in-expensive. The conversation evolved around local news and gossip, and alcoholic beverages were reserved for bars scattered throughout the community. Why do people line up for your food every day?” No one ever left the restaurant still hungry.

White Paper 411

White Paper Hospitality Fine Dining Reference 411

EATER

JANUARY 31, 2025

Almost everything written about the restaurant shoehorns in a mention of the roasted chicken with bread salad for two, a dish that the late chef Judy Rodgers added to the menu almost 30 years ago. We ordered a bunch of starters to keep us busy while we waited the hour for our chicken to be blasted in Zunis famed wood-fire oven.

Seasonal Menu 224

Seasonal Menu White Paper 2004 Take-out 224

Modern Restaurant Management

SEPTEMBER 27, 2024

The survey was conducted in January 2024 among 522 US-based Food and Beverage professionals, including owners and managers from single-site establishments and small multi-site chains with fewer than 20 restaurants. Additionally, 65 percent are reporting they are pretty or extremely enthusiastic for the holiday season.

Food Truck 251

Food Truck Fast Casual Food 2024 251

SpotOn

JANUARY 14, 2025

Restaurants weren’t always about exclusive reservations and expertly fused small plates. She saw the flaws in our food system, but also the potential for restaurants to return to their community-oriented roots. Moving more product means more sales, and by optimizing her menu Gordon has increased daily sales by up to 35%. 

Front of House 98

Front of House Operations Back of House Seasonal Menu 98

SpotOn

APRIL 1, 2025

Having managed a restaurant with an extremely popular patio and brunch menu, I know this firsthand. Put planters or large pots with seasonal flowers on your patio. It's a portable POS device that fits in an apron and lets servers take orders and payments at the table. No more back and forth from tables to the POS.

Seating 98

Seating Outdoor POS 2024 98

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. US Foods Holding Corp. US Foods Holding Corp. Owners and executives of the company have served as members and board chairs for a variety of nonprofits.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 1, 2020

Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). ” Safety, hygiene and the food supply chain. .”

2020 479

2020 Food Safety Fast Casual Guest Recovery 479