Modern Restaurant Management

JULY 11, 2023

QR codes have rapidly transformed the traditional restaurant landscape in recent years. Customers could find menus online, earn rewards and pay their checks — all with a simple scan. Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. per hour.

Customer Experience 122

Customer Experience Ordering Customer Service Online Ordering 122

Modern Restaurant Management

SEPTEMBER 6, 2023

This can be done by leveraging data to make your restaurant their top choice – and enticing them back for more. A Deloitte survey of 3,000-plus customers found 47 percent of restaurant loyalty club members used their perks multiple times per month, with more than one-third doing so several times each week.

Loyalty Program 191

Loyalty Program Customer Experience Customer Service Technology 191

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

APRIL 30, 2021

The pandemic has ravaged many businesses in the country and few industries were hit as hard as the restaurant industry. Thousands upon thousands of restaurants were forced to close for safety reasons, some permanently. Now more than ever, restaurant owners need to improve the way dining places are run to survive these uncertain times.

Marketing 226

Marketing Food Safety Social Media Small Business 226

7 Shifts

JANUARY 9, 2024

The consequences for failing to meet these standards can be stiff: one prominent restaurant owner failed to pay more than $715k in payroll taxes and ended up pleading guilty on two counts, both of which could have landed the restaurateur in jail and came with a five-figure fine. Table of Contents What is a “tip” in New Jersey?

Restaurant Law 221

Restaurant Law Cash Management Tip Distribution 2024 221

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? There are a lot of jobs available in the restaurant industry. It shows your employer that you're a good fit for the role—and tells you if the restaurant is a good fit for you. Restaurant Interview Questions and Answers [PDF]. Download now.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. In fact, diners who download restaurant apps order twice as often as diners who don’t, according to ChowNow internal data. Run an app only promotion.

Email Marketing 148

Email Marketing Mobile Ordering Social Media Download 148

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Restaurant owners do so much.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

FEBRUARY 17, 2022

Gamification for restaurants is about finding ways to reward customers for spending their money at a particular restaurant. Say you spend five bucks in MoonDollars coffee shop, and you get rewarded with five redeemable points that you can spend towards another coffee sometime. But there are some to watch out for.

Point of Sale 183

Point of Sale Social Media Online Ordering Food Order 183

7 Shifts

JANUARY 9, 2024

The consequences for failing to meet these standards can be stiff: one prominent restaurant owner failed to pay more than $715k in payroll taxes and ended up pleading guilty on two counts, both of which could have landed the restaurateur in jail and came with a five-figure fine. Table of Contents What is a “tip” in New Jersey?

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution 2024 195

Next Restaurants

AUGUST 17, 2022

The number of cybercrimes is growing at about 15% per year. And restaurants aren’t immune from these attacks. In fact, they’re often easy targets for cybercriminals as they provide relatively hassle-free access to confidential financial data of their customers. What are the Top Cybersecurity Issues Faced by Restaurants?

Email Marketing 152

Email Marketing Certification Employee Relations Online Ordering 152

Modern Restaurant Management

OCTOBER 4, 2021

Whether you’re handling marketing for a chain restaurant, or just trying to heighten the visibility of your own local mom and pop diner, here are seven pro tips for restaurant marketing that will give your eating establishment a much-needed boost. This is true for any type of business, but especially for restaurants.

Marketing 186

Marketing Loyalty Program Social Media Online Ordering 186

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

AUGUST 11, 2020

Virtual events allow people to feel connected and to enjoy themselves, despite the fact that they can’t do so in a restaurant, bar, or other venues. Here are a few tips your restaurant can use to take advantage of the virtual event trend: Live Entertainment. Classes and Tastings. Trivia Nights.

Events 209

Events Food Supply Entertainment Equipment 209

Restaurant Engine

OCTOBER 13, 2021

When was the last time you really looked at your restaurant? You have a restaurant website. It has photos on it, and it includes an online menu. Your restaurant website works for what you need. If your website is more than three-five years old, it’s time to take a long hard look at the customer experience.

Mobile Ordering 119

Mobile Ordering Online Ordering Customer Experience Customer Service 119

Modern Restaurant Management

MARCH 1, 2022

Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. . In short, consumers are ordering more food, and for larger parties.

Loyalty Program 172

Loyalty Program Mobile Ordering Download Food Order 172

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. In turn, this gives franchisors more money from royalty fees, which creates a mutually beneficial cycle for restaurant success. Restaurants that franchise tend not to own many locations as a company.

Franchise 435

Franchise Franchising Email Marketing Communication 435

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? The formula for calculating labor cost percentage is: Restaurant Labor Cost Percentage = (Total Labor Costs) ÷ (Total Sales) x 100%.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. Emphasize ease and convenience : restaurants made dining as seamless as possible during COVID, and consumers don’t want to lose that.

Food Safety 184

Food Safety Beverage Consumer Goods Guest Recovery 184

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. Yelp Data shows restaurants are reopening amidst a surge in diner demand. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019.

2021 193

2021 Fast Casual Online Ordering Consumer Goods 193

7 Shifts

JULY 27, 2023

More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. He joined us on the Pre-Shift Podcast to chat about the keys to Lula Cafe's longevity, how they changed after the pandemic, and how the industry has changed since they opened 24 years ago. I had a really.

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

SEPTEMBER 15, 2021

Hiring Crisis Facts. Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 175

2021 Loyalty Program Retail Online Ordering 175

ChowNow

FEBRUARY 18, 2021

This critical information—such as email addresses, ordering trends, and so on— can help spur business decisions and inform data-driven restaurant marketing tactics. One of the easiest ways is via your online orders – if it’s set up correctly. Social media is an opportune place to market your restaurant.

Marketing 78

Marketing Email Marketing Social Media Online Ordering 78

Modern Restaurant Management

JANUARY 28, 2020

In the Internet economy, restaurateurs, especially owners and operators of non-chain restaurants, are often at the mercy of users of review websites and applications such as Yelp and TripAdvisor and social media platforms such as Facebook.

Social Media 175

Social Media 2016 Online Ordering Email Marketing 175

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 158

2020 Online Ordering Fast Casual Cash Management 158

Restaurant Clicks

OCTOBER 1, 2021

If you find yourself near the University, you’ll find that there are so many restaurants it can feel overwhelming! The best Tuscaloosa restaurants not only have good food but that southern hospitality staple as well. The best Tuscaloosa restaurants not only have good food but that southern hospitality staple as well.

Back of House 99

Back of House Online Ordering Food Order Sports 99

Lavu

JANUARY 21, 2020

A Look into the Growth of Online Ordering and Food Delivery. Customers can now easily order food online and have it delivered to their homes within the shortest time possible. In fact, the growth rate for online food ordering and restaurant delivery has been over 20% over the last five years.

Online Ordering 104

Online Ordering Food Order Delivery Ordering 104

Modern Restaurant Management

MARCH 26, 2020

With many states ordering dine-in restaurants to shutter, getting the word out if you can offer curbside pickup, delivery and takeout is crucial. In fact, an optimized localized marketing strategy can yield up to three times more business growth, according to SOCi, Inc.’s

Social Media 201

Social Media Food Order Small Business Delivery 201

Cheetah

APRIL 12, 2021

If there’s one thing we can say for sure about 2020, it’s that it was the year the home food delivery market exploded. In 2019, the total delivery market was worth over $795 billion, according to Uber , with online ordering growing 300% faster than dine-in revenues every year over the last five years.

Delivery 148

Delivery Food Online Ordering 2030 148

EATER

JANUARY 5, 2022

Just don’t think too hard about how that’d work. THE FIRST NATIONAL RESTAURANT TO DELIVER BY AIR.”. Partnering with the Mexican grilled chicken chain, the drone system has completed about 500 deliveries so far, mostly in North Carolina, with plans to expand in the Dallas area soon. What a bold future.

Food 143

Food Mobile Ordering Online Ordering Food Order 143

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. restaurants are operating at less than 100 percent capacity in their dining rooms. Limitations and consumer demand.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Moving to the cloud is a top priority for restaurant owners. Read along!

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Curbside pickups at fast food restaurants dip.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Bingage

APRIL 14, 2021

Then being a restaurant owner, why wouldn’t you prefer the latest restaurant technology for the business’s smooth operation & long-term growth. We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Next Restaurants

MARCH 8, 2022

We come across them every day inside restaurants or on sidewalks – these fun, charming, and rustic signs with funny quotes or mouthwatering menus that showcase a restaurant’s food style and make you stop dead in your tracks. . But first, a quick look at why restaurant chalkboard art is social media-friendly.

Social Media 124

Social Media Seasonal Menu Email Marketing Online Ordering 124