Modern Restaurant Management

APRIL 24, 2025

Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 Music Drives Dining Performance Music is the invisible host. Yet, many restaurants either throw on a random playlist or forget music altogether, missing a crucial opportunity to elevate the dining experience.

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License Fine Dining Customer Experience Dine-in 251

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. Many restaurants have also pivoted to outdoor dining amid the pandemic.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

APRIL 17, 2020

A Zagat dining trends survey says 75 percent of respondents have selected a restaurant based on food photos. Murals are incredibly expressive, so they’re a great platform to convey the personality of any type of restaurant, whether it’s fine art for fine dining or vibrant graffiti-style art for a more edgy vibe.

Marketing 438

Marketing Social Media Fine Dining Customer Experience 438

EATER

FEBRUARY 18, 2025

Grandmas in floral cheeththa dresses deep-fry kokis (flower-shaped coconut rice snacks); cafes pour cups of frothy, milky tea; families set up outdoor fires to slow-cook baby jackfruit in coconut milk; and tappers climb kithul (fishtail palm) trees to collect sap for treacle and jaggery. Rooms start at $45 in the high season.

Hotels 268

Hotels Seasonal Menu Back of House Small Business 268

EATER

AUGUST 3, 2020

Outdoor dining in San Francisco | Patricia Chang. So I appreciate her new, thorough FAQ for New York magazine on COVID-19 risks, which touches upon outdoor and indoor dining. Oster’s take is that dining outside is riskier than taking a socially distanced walk, but safer than many other scenarios.

Outdoor 232

Outdoor Fine Dining Kitchen Safety Dine-in 232

Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. 37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19.

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2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 2022 Consumer Goods Point of Sale 508

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

Modern Restaurant Management

JANUARY 16, 2020

What menu inspiration will chefs use as they create new and fine tune traditional favorites? For 2020 we are seeing: Bringing the Outdoors Indoors is a sensory altering 2020 trend. What will inspire event themes and design in 2020? Wellness is a still a top trend in catered events for 2020. The Pantone color of 2020 is Classic Blue.

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Events Catering 2020 Outdoor 558

Restaurant Clicks

OCTOBER 26, 2021

There’s nothing like a beautiful day in Miami, Florida for doing some shopping or laying out on the beach, but my favorite thing to do on a warm, sunny day is go out to eat somewhere with outdoor seating. Best Outdoor Dining Restaurants in Miami. View this post on Instagram A post shared by Amara at Paraiso (@amaraatparaiso).

Outdoor 148

Outdoor Dine-in Online Ordering Seating 148

EATER

SEPTEMBER 29, 2021

Athens has welcomed immigrants from Egypt, Turkey, Lebanon, and Syria, who combine their foodways with Greek ingredients and customs in fine dining to street food. Even TV shows like MasterChef Greece have had a noticeable impact, driving interest in new dining options and highlighting industry talent.

Fine Dining 284

Fine Dining Tourism Outdoor Food Safety 284

Modern Restaurant Management

FEBRUARY 3, 2021

“The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex. “States continue to extend the dates for the closure of indoor dining and expanding closures into outdoor dining as well.”

Insurance 531

Insurance 2021 Restaurant Law Fine Dining 531

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. After two months, they reopened with just the four main co-founders running the operation. Trying to rebrand entirely is very difficult.

Back of House 284

Back of House Front of House FOH Point of Sale 284

Modern Restaurant Management

APRIL 22, 2020

As the largest rare wine retailer and wholesaler in the country, we work with fine dining restaurants all across the nation including many that are Michelin ranked, Wine Spectator Grand Award winners. They may expand their outdoor seating and/or their counter service. ." How is Benchmark helping restaurants that remain open?

Retail 411

Retail Seating Customer Service Supplies 411

Modern Restaurant Management

MARCH 31, 2022

Violations are punishable by a fine, with a maximum of $300/year. Connecticut Extends Outdoor Dining to April 2023 : On March 30, 2022, Connecticut governor Ned Lamont signed legislation that relaxes outdoor dining rules until April 30, 2023 to allow restaurants to continue serving customers outside.

2022 474

2022 Restaurant Law Tip Distribution Insurance 474

Modern Restaurant Management

NOVEMBER 21, 2023

This strategy outlines small but essential tasks such as changing air filters, checking outdoor air dampers and cleaning coils. Consider using standard setpoints like 67°F for heating and 72°F for cooling and fine-tune them based on outdoor temperatures during different times of the day.

Equipment 294

Equipment Outdoor Sustainability Employee Relations 294

EATER

OCTOBER 26, 2020

Closures: Callie Speer’s cool downtown diner Holy Roller in Austin; and fine dining gem Tarsan i Jane and trailblazing organic restaurant Tilth in Seattle. curfew on indoor dining. . curfew on indoor dining. One of California’s largest counties, which includes Palm Springs, closed indoor dining. Barry Brecheisen.

Fine Dining 329

Fine Dining Seasonal Menu Dine-in Back of House 329

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” The indoor-outdoor, three-level floating vessel will feature year-round public and private events, as well as annual membership options.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

EATER

NOVEMBER 11, 2020

Now, as summer waned and restrictions relaxed enough to allow outdoor dining on sidewalks throughout the city, Techamuanvivit was readying the Kabuki’s driveway to accommodate dinner service and waiting for the go-ahead to launch Kin Khao’s new Dogpatch location. So we’re going to open outdoors. It feels good,” she said.

Cash Management 364

Cash Management Insurance Point of Sale Back of House 364

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Can't touch this.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

7 Shifts

JANUARY 14, 2021

The COVID-19 pandemic left dining rooms empty and accelerated the industry’s shift to third-party delivery services as a major revenue driver. With this shift comes a challenge to labor conventions: how does one properly staff and budget for labor in this new era for dining? We asked hundreds of restaurant professionals to find out.

2021 195

2021 Delivery Front of House FOH 195

7 Shifts

OCTOBER 21, 2021

A fine-dining restaurant with an emphasis on ingredients may present the menu simply, with descriptions of where the ingredients are from. Cheap digital menu marketing that captures a share of online dining demand. Fast-casual restaurants are a new trendy concept that combines fast food and casual dining. Menu design.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. 55 percent plan to add more space for pick-up.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JULY 16, 2020

In addition, a staggering 24 percent of Americans won't even dine out until a vaccine or treatment is available. Now, with warmer weather enticing people outdoors and restrictions rolling back, restaurants that have managed to stay afloat must decide how and when to safely reopen and how to return to their full-service offering.

Customer Service 329

Customer Service Employee Relations Supplies Customer Experience 329

EATER

SEPTEMBER 9, 2021

Fine dining restaurants tested out new angles, like Harbinger’s to-go Korean fried chicken operation or Django’s virtual burger spin-off. Note: The inclusion of restaurants offering dine-in service should not be taken as an endorsement for dining inside. But innovative concepts boomed at the same time.

Fine Dining 261

Fine Dining Agriculture Food Safety Dine-in 261

EATER

JUNE 30, 2020

While Orange County announced restaurant dining rooms could reopen in late May, Salgado felt it was too early and has kept Taco María closed for dine-in service, to the displeasure of some diners. VanTrece said she’s seen from customers “a sense of gratitude and a sense of relief on all of the measures that have been taken.”.

Kitchen Safety 354

Kitchen Safety Fine Dining Point of Sale Customer Service 354

EATER

SEPTEMBER 13, 2021

Dining trophy hunters and food obsessives have long made pilgrimages to Copenhagen specifically to dine at chef René Redzepi’s storied establishment. During the pandemic, Noma briefly pivoted to being an outdoor wine and burger bar , but reopened for full-service dining in July 2020.).

Front of House 261

Front of House Fine Dining Seasonal Menu Travel 261

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler.

Hotels 94

Hotels 2025 Travel Dietary Restrictions 94

EATER

DECEMBER 3, 2021

Steakhouses make room for ramen spots, taco joints join artisanal bakeries, and fine dining stalwarts meet French bistros. Blake, 13 Puercos de Soto, and El Gran Laszlo Loszla, three essential fixtures of the dining scene, were among those forced to close permanently.

Fine Dining 274

Fine Dining Kitchen Safety Social Media Food Safety 274

EATER

OCTOBER 1, 2020

A restaurant with a large, sprawling dining room can pack in more diners and tables than a small one, theoretically doing more business. Even with the changes with outdoor dining, fixed costs don’t really change for restaurant owners. A stat within that survey: Nearly 40 percent weren’t able to pay any rent, at all.

Small Business 326

Small Business Back of House Fine Dining Email Marketing 326

EATER

DECEMBER 14, 2020

The mayor of Baltimore closed indoor and outdoor dining; New York — where some restaurants have abandoned heat lamps due to the FDNY’s onerous restrictions — will close indoor dining today; and restaurant owners in Los Angeles are facing lockdown fatigue. Gary He/Eater. Milk tea and egg tart soft serve at Milu in New York. —

Fine Dining 274

Fine Dining Fast Casual Delivery Dine-in 274

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. Whereas a bakery or pizzeria's most costly ingredients maybe cheese or chocolate, a fine-dining restaurant's could be shellfish and top-of-the-line beef. This can be as a whole or segmented by indoor/outdoor, bar/dining room, or whatever fits your restaurant.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

EATER

JULY 11, 2022

According to data from Yelp , searches for reservations in the first quarter of 2022 were up 107 percent compared to the same period in 2021, and interest in indoor seating is significantly outpacing outdoor dining. For all of her dining endeavors, Anim-Somuah tries to not put too much pressure on herself to go to any one place.

Front of House 246

Front of House Reservations Fine Dining 2022 246

EATER

NOVEMBER 2, 2020

This week on Eater’s Digest , Silver Apricot’s Emmeline Zhao talks al fresco hospitality These days, it’s hard to know what you’re going to get when dining outdoors. Will you be eating out of take-out containers with plastic cutlery? Ordering at a window for counter service? Sit down service but ordering through an app?

Fine Dining 274

Fine Dining Outdoor Dine-in Hospitality 274

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Dining During COVID. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450