7 Shifts

OCTOBER 28, 2024

Many restaurants use POS systems that can differentiate between new and existing customers based on payment methods or loyalty program sign-ups. You can also integrate your restaurant's POS system with customer relationship management (CRM) software to better understand your customer base.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

SEPTEMBER 30, 2024

The modern restaurant industry has always moved fast, but the pace continues to accelerate. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fast casual and drive-thru for example.

2025 450

2025 Fast Casual Food Customer Experience 450

ChowNow

MAY 23, 2025

Restaurant type: Whether you run a fine dining, fast casual, or quick service concept plays a big role in potential margins. Use a restaurant profit margin calculator, POS reports, and your analytics to see exactly where your money is going. The reality is that most operators are working within razor-thin profit margins.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

MARCH 21, 2025

Lifestyle Choices: Do they prefer fast, casual meals or long, social dining experiences? Your POS system, online ordering system , and customer feedback hold valuable insights: POS & Sales Data: Identify top-selling menu items, peak dining times, and average spending per customer.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Let’s say you run a fast-casual restaurant.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 474

Food Food Safety Front of House Fast Casual 474

Lavu

MAY 23, 2025

If your POS system is slowing down your restaurant , you’re not just dealing with minor annoyances; you’re risking lost revenue, poor customer experiences, and operational chaos. In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Lavu

MARCH 28, 2025

Managing special occasion promotions is easier than ever with the best POS system features and integrated online ordering. Key Features to Consider in the Best POS System Promotion Management : Tools like automated scheduling to handle discounts for events like birthdays or anniversaries.

Specials 78

Specials POS Loyalty Program Inventory 78

Restaurant Business

JUNE 5, 2025

News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Fast Casual 147

Fast Casual Leadership 2025 2024 147

Modern Restaurant Management

OCTOBER 26, 2021

In fact, according to a 2021 report by Sensor Tower , a market intelligence firm focused on the global app economy, downloads of restaurant-branded apps grew by a combined 91 percent in 2020 across fast food, fast-casual and casual dining. By comparison, delivery app downloads only grew by three percent.

Mobile Ordering 546

Mobile Ordering Download Customer Experience Fast Casual 546

Modern Restaurant Management

NOVEMBER 1, 2021

Portillo's, the fast casual chain known for its hot dogs, increased hourly rates in a handful of markets and extended $250 hiring bonuses. When evaluating potential platforms, here are three important things to consider: Does it integrate into my existing POS system?

Front of House 520

Front of House Fast Casual Dine-in POS 520

Modern Restaurant Management

JULY 22, 2021

POS systems already collect most of information on sales, inventories, staff, etc. Apart from always being more profitable, large fast casual chains could exploit the situation and simply buy out the out-of-business bistros located at the nicest downtown corners. automatically and turn them into invaluable reports.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. This was really quick.

Social Media 474

Social Media Front of House Back of House Fast Casual 474

Modern Restaurant Management

APRIL 1, 2020

Since most major QSR and fast casual concepts have already made significant investments in boosting their digital and off-premises offerings, many brands have the infrastructure in place to succeed but are looking for ways to keep up with the increase in demand.

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

7 Shifts

OCTOBER 12, 2022

Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Fast casual, cafes, breweries, Percentage of sales. Full service restaurants, casual restaurants. Fast Food Restaurants. Casual Dining Restaurants. Fast Casual Restaurants.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

Fast Casual 391

Fast Casual Front of House Fine Dining Mobile Ordering 391

Modern Restaurant Management

JANUARY 2, 2024

On Menu Ingredients We predict the rise of “bougie” ingredients like caviar, lobster and truffle popping up at restaurants at more affordable prices and in more casual settings like fast casuals and QSRs. General liability claims are not likely to fade any time soon, either.

2024 493

2024 Fast Casual Food Safety Insurance 493

Lavu

MAY 9, 2025

Finding the best restaurant POS system isnt just about taking ordersits about unlocking smarter ways to run your business. From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. What POS does Gordon Ramsay Use?

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Modern Restaurant Management

DECEMBER 14, 2021

As seen first with many fast casual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions. Additionally, some restaurants are beginning to integrate artificial intelligence in POS systems, which can enable automation.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

AUGUST 17, 2020

Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

FEBRUARY 28, 2024

Fine-tuned scheduling, proactive management, and continuous training harmonize staff efforts with the fast-paced QSR landscape, ensuring teams align with business goals and evolving demands. Casual Dining In today's casual dining sector, the focus is on blending operational efficiency with a welcoming atmosphere.

Fast Casual 294

Fast Casual Fine Dining Customer Service Customer Experience 294

Modern Restaurant Management

APRIL 1, 2020

Quick-service restaurants pride themselves on the ability to serve up fast, inexpensive casual meals to diners who don’t always have the time to cook. Customers Want Payment Options. With close to 275,000 restaurant locations across the nation, the competition to attract diners is intense.

Cash Management 434

Cash Management Mobile Ordering Employee Relations Consumer Goods 434

7 Shifts

AUGUST 18, 2024

Table of Contents The Costs of Opening and Running a Restaurant The Difference Between Fixed and Variable Cost Understand And Calculate Your Prime Cost Understand And Control The 5 Major Restaurant Costs Restaurant Labor Costs Restaurant Food Costs Restaurant Utility Costs Restaurant Kitchen Equipment Costs Restaurant POS System Costs Ready?

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

ChowNow

MARCH 27, 2025

Fast-casual spots usually dont have that luxury, so pricing needs to be tighter and more dialled in. Using Data from POS: Leverage technology to refine your pricing Your POS is a goldmine of pricing insightsuse it. Your concept will play a factor in determining your goal food cost percentage.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

JUNE 12, 2020

His previous experience also includes acting as CFO and controller for numerous hospitality and fast casual brands such as Rubio’s, Carl’s Jr., Fast casual restaurants continue to outpace industry growth and we see a great deal of opportunity for business owners in this urban market.” and Del Taco.

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

Lavu

MAY 30, 2025

Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments. Restaurant POS systems can be utilized to track and analyze table turnover data. To help expedite this process, consider investing in a mobile POS system. Why is it important to improve table turnover rate?

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

MAY 18, 2020

Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant. Keeping Restaurants and Guests Safe : Contact-Free Payments on Upserve Mobile POS. ” Highlights of the US Foods Restaurant Reopening Blueprint include: Principles for an effective reopening. No point of sale?

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Lavu

MAY 30, 2025

Integrating Order and Pay at the Table with Your POS System The key to offering order and pay at the table is a point-of-sale (POS) system. A restaurant POS connects your pay at the table device to your kitchen. At Lavu, we offer iPad POS tablets to give customers a tool they already know and love.

Ordering 78

Ordering Mobile Ordering Fast Casual Online Ordering 78

Modern Restaurant Management

JULY 12, 2023

Not only can it reduce labor demands when connected directly to the POS, but it also represents a marketing channel with high open rates coupled together with the immediacy of direct ordering responses within the text marketing message streams. What role can technology play in helping improve the situation?

Customer Experience 418

Customer Experience Food Order Consumer Goods Online Ordering 418

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS to track labor against sales and get a more accurate picture of your labor cost—saving your restaurant money and time. POS and phones ?.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. Many fast food chains already have successful kiosk setups, with McDonald’s being the most prominent. It integrates with your POS system and other restaurant tools to keep track of your stock and let you know when you’re running low.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

DECEMBER 21, 2022

Guest Experience : As we continue to see staff shortages and high turnover rates in the post-pandemic era, the food and beverage industry will have to focus efforts and resources on creative staff training as well as the fast and effective onboarding of new employees to guarantee a satisfactory guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. The fast food industry ranked sixth out of the 15 industries studied in MBLM’s Brand Intimacy 2020 Study , which is the largest study of brands based on emotions.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

7 Shifts

DECEMBER 16, 2022

With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list. † gusto!

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370