The Rail

MAY 15, 2024

Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. The order point is the counter or a self-ordering kiosk.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. The so-called Great Resignation has also taken a heavy tol l on the food service industry.

Food Supply 183

Food Supply Restaurant Law Email Marketing Mobile Ordering 183

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 134

Fast Casual Food Safety Loyalty Program Customer Experience 134

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Top Foods of 2020.

2020 161

2020 Mobile Ordering Point of Sale Fast Casual 161

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Apicbase

OCTOBER 17, 2023

” A Glimpse into Kotipizza’s Empire: Kotipizza: A 305-unit fast-casual chain. This wholesale & Logistics company ensures franchisees are well-stocked with quality supplies at the best price. 75% of revenue comes from online orders, both delivery and takeout.” We are committed to being a responsible franchisor.”

Fast Casual 52

Fast Casual Franchise Franchising 2000 52

Apicbase

OCTOBER 17, 2023

” A Glimpse into Kotipizza’s Empire: Kotipizza: A 305-unit fast-casual chain. This wholesale & Logistics company ensures franchisees are well-stocked with quality supplies at the best price. 75% of revenue comes from online orders, both delivery and takeout.” We are committed to being a responsible franchisor.”

Fast Casual 52

Fast Casual Franchise Franchising 2000 52

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout COVID-19 Consumer Dining Trends.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

2022 199

2022 Employee Relations Outdoor Fast Casual 199

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across “Demand is up and supply is down—and when that happens we see a huge increase in velocity,” said CGA’s client solutions director Matthew Crompton.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Scott Lawton, CEO and cofounder at bartaco. Barry McGowan, CEO Fogo de Chão.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

NOVEMBER 18, 2019

With the season of food and Thanksgiving when holiday food is at the forefront, what are defined standards and procedures that restaurants should keep top-of-mind to set the expectations regarding food handling and preparation during the holiday rush? Cool foods rapidly to get out of the Temperature Danger Zone.

Food Safety 142

Food Safety Food Allergens Seasonal Menu 142

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. There aren’t a lot of products that are transparent about what is in your food.”

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly.

Management 120

Management Management Mobile Ordering Point of Sale 120

The Restaurant Times

APRIL 22, 2020

The COVID-19 pandemic related increase in demand for food delivery has given food brands, cloud kitchens and delivery only kitchens an opportunity to test and demonstrate their new order-to-go technologies. There has been no evidence to suggest that the disease spreads through food, any raw material or food packaging.

Inventory 88

Inventory Kitchen Safety Food Supply Fast Casual 88

Restaurant Clicks

DECEMBER 16, 2021

The menu at Agustin is refined New American food that uses locally and responsibly sourced ingredients. The food at TallBoys is a diverse array of local Southwest flavors as well as dishes from around the world. Order Online. Order Online. Culinary Dropout. Prep & Pastry. Multiple locations Visit Website.

Fast Casual 128

Fast Casual Online Ordering Café Outdoor 128

EATER

OCTOBER 28, 2021

The salad chain has a billion-dollar valuation and no profitability in sight This week, fast-casual salad chain Sweetgreen announced its intent to go public and start trading on the New York Stock Exchange. In a 2018 interview with Recode, co-founder Jonathan Neman described the chain as a “food platform,” not simply a restaurant.

Food Supply 87

Food Supply 2018 Fast Casual 2009 87

BNG Point of Sale

JUNE 21, 2021

In the restaurant industry, delicious food and restaurant ambiance are often seen as THE KEYS TO SUCCESS! Whether a restaurant is full-service, quick service, or a food truck, maintaining optimal profits is important. In this case, the “goods” are food and drinks only. Fast Food and Fast Casual Restaurants.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Modern Restaurant Management

MARCH 15, 2021

They need to know if your brand is fun and casual, professional and fast-paced, or passionate and customer-service oriented. For example, an organic, health food restaurant might do better in urban areas than an up-and-coming sandwich chain. Inherently, franchises want to join a brand that matches their personality.

Franchise 204

Franchise Franchising Employee Relations Fast Casual 204

Xtra Chef

MARCH 30, 2020

Think Fast, Act Local. The gravity of the situation set in when Tom Wolf, Governor of Pennsylvania, ordered the closure of all nonessential businesses in the state on March 16. He needed to act, and fast. By utilizing Toast, Hoy could offer online ordering for customer pickup.

Fast Casual 82

Fast Casual Back of House White Paper Online Ordering 82

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. The speeds they can work at might not be as fast as lightning, but as close as humanly possible. To meet their fast expectations, you need a fast module.

FOH 78

FOH Mobile Ordering BOH Front of House 78

The Restaurant Times

FEBRUARY 14, 2022

On any given day in the United States, 6% of the population will order takeout for one or more meals. Many of us can attest to the fact that the frequency of our take-out and delivery orders has increased as a result of the pandemic. Less Expensive Kitchens . Zamrudpur Can Expand . Source: Inventiva.

Fast Casual 52

Fast Casual Fine Dining Food Supply Food Truck 52

Aaron Allen & Associates

AUGUST 15, 2023

At the same time, governments are playing an important role with initiatives that complement the development of the HORECA market on the supply side — creating the conditions for investment and labor to be poured into the space. The Etihad Rail railway will connect the UAE with the rest of the Gulf. Restaurant Due Diligence Mitigate Risk.

Hotels 52

Hotels Catering Tourism 2023 52

Restaurant365

JULY 9, 2020

Restaurant inventory management is the process of monitoring the food and beverage ingredients in your restaurant. Monitoring your inventory documents what food and beverage product is coming into your restaurant, what is leaving your restaurant as product sold, and what remains on your shelves and refrigerator.

Inventory 78

Inventory Management Management Food Supply 78

The Restaurant Times

OCTOBER 8, 2021

Shivashish Pandey comes with over 20 years of professional experience; he most recently served as the Director & CEO at Fast Food Indonesia, which owns and operates KFC Indonesia. KFC Indonesia’s 80% of orders used to be either dine-in or take away with over 18% off-premise through aggregators before covid.

Management 52

Management Management Food Safety Food 52

Restaurant Clicks

OCTOBER 7, 2021

The decor doesn’t have to be stunning, but if you can taste the love in the food, you have a winner. I wasn’t disappointed in my search for where to get food in Kalamazoo because I tried everything from Italian to seafood to Mediterranean and more. Order Online. The food was elegantly prepared and presented.

Fast Casual 99

Fast Casual Online Ordering Food Order Back of House 99

The Restaurant Times

NOVEMBER 16, 2021

From procuring raw materials to delivering food to customers, every little aspect of restaurant operations has taken a hit. Disrupted supply chains made the procurement of raw materials more expensive, increasing the food costs of the restaurants. The pandemic has presented new challenges before the restaurant industry.

Presentation 52

Presentation Operations Front of House Fast Casual 52

Restaurant Engine

JUNE 11, 2020

“In May, we could see casual dining, same-store sales down still in the 40% to 60% range.” Halen explained that fast-food chains with significant drive-thru businesses like McDonald’s, Wendy’s, and Jack in the Box are performing the best. “They’re doing 70% of their sales at the drive-thru.

Fast Casual 72

Fast Casual Restaurant Law Food Supply Delivery 72

Restaurant Clicks

NOVEMBER 8, 2021

They make their dough and sauce from scratch daily and make the pizza fresh when you order it, making it an old-fashioned deck oven with a brick bottom. This fast-casual artisanal pizza eatery combines community outreach with Nashville’s musical spirit. Order Online. Order Online. Order Online. Emmy Squared.

Brewery 117

Brewery Online Ordering Back of House Fine Dining 117

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. His vendor connections and negotiating clout will help reduce ordering costs while maintaining the highest quality product.

Management 60

Management Management Front of House Back of House 60

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. This emergency action will not disrupt the production or supply of BACARDÍ rum. National Restaurant Association Show Canceled. Brands, Inc.

Food Supply 85

Food Supply Kitchen Safety Cash Management Food Safety 85