ChowNow

JUNE 6, 2025

Maybe you’re running a second-generation Italian restaurant, staying true to your family recipes, or maybe after years of working in fine dining, you opened a spot that felt more true to you. A casual neighborhood spot will use different language than a fine-dining restaurant trying to earn a Michelin star.

Social Media 195

Social Media Fine Dining Front of House Customer Experience 195

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. 37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19. Top Fast-Food Brand Intimacy. An Unpopular Year.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Consumer Spending on Dining Out.

2020 481

2020 Influencer Point of Sale Food Safety 481

ChowNow

MAY 23, 2025

Factors that influence your profit margins Several things determine how wide or narrow your restaurant profit margins can be: Location: Rent in a prime downtown spot can devour your net profit. Restaurant type: Whether you run a fine dining, fast casual, or quick service concept plays a big role in potential margins.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Let’s say you run a fast-casual restaurant.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. While many cracked the code, some are still adapting. So what’s next?

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

Marketing 221

Marketing Loyalty Program 2024 2025 221

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Fine-tuning every touch point a customer has with your restaurant will elevate their experience from: Yeah, I liked it to I want to go there twice a week.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

ChowNow

MARCH 27, 2025

Fast-casual spots usually dont have that luxury, so pricing needs to be tighter and more dialled in. Effectively pricing menu items using psychological techniques can significantly influence customer perceptions and sales. Your concept will play a factor in determining your goal food cost percentage.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. Bunny’s in Baltimore offers it as an appetizer to fried chicken.

Fast Casual 318

Fast Casual Fine Dining 2008 Pricing 318

EATER

NOVEMBER 10, 2021

That means that Meyer will exert his influence on Panera Bread, a fast-casual restaurant with more than 2,000 locations and a ferocious fanbase for its broccoli and cheddar soup and generally “wholesome” on-the-go options. But in the context of a fast food restaurant, Meyer’s hospitality ethos feels a little murky.

Hospitality 243

Hospitality Fast Casual 2006 Food Safety 243

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

JUNE 28, 2024

The main takeaway: It’s led to higher prices and lower foot traffic at many of the state’s dining establishments. With customers seemingly viewing dining out a luxury, restaurants that can differentiate themselves in terms of quality and value will have a competitive advantage.” percent, as noted), Burger King (-3.86

2024 294

2024 Mobile Ordering White Paper Food Order 294

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? If so, you’re not alone.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally. .

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

EATER

OCTOBER 26, 2023

In the last decade, tourist-oriented restaurants, cheesy cafes, and fast food have moved into the town’s Chinese Portuguese shophouses. But mixed in with these are decades-old noodle stalls, casual curry shacks, legendary restaurants, and bustling markets — most of which can be reached on foot, a rarity in Thailand.

Seasonal Menu 320

Seasonal Menu Hotels Back of House Front of House 320

7 Shifts

DECEMBER 18, 2023

Many fast food chains already have successful kiosk setups, with McDonald’s being the most prominent. This information can then influence your marketing initiatives. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking. Your team can also adjust reservations directly.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

AUGUST 7, 2024

The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Of all the costs your restaurants generate, your food is one of the largest. Restaurants have two kinds of costs.

Food 370

Food Seasonal Menu Inventory Pricing 370

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Your mission statement is the ‘why’ of your restaurant.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Black Box Intelligence

APRIL 7, 2025

From Fine Dining leading the pack, but also likely being a statistical mirage— to weather continuously influencing performance… It can be easy to get lost in data. You might think this is the primary driver behind fine dining’s top performance based on YOY same-store sales growth.However, the reality?

2025 105

2025 Point of Sale 2024 Fine Dining 105

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

Hospitality 78

Hospitality 2025 Food Back of House 78

EATER

JUNE 5, 2023

Traditionally, a chef in a fine dining establishment didn’t have to worry about being watched. Perhaps a customer could glimpse the line through a swinging kitchen door, but the peace and civility of the dining room was sacrosanct. Wolfgang was just such a huge personality, and mostly because of that open kitchen.

Fine Dining 315

Fine Dining Customer Experience Fast Casual Dine-in 315

The Restaurant Group

JUNE 5, 2024

What’s one of the most important aspects that can influence long-term success? Here are indispensable tips you must consider: Define Your Restaurant’s Concept A restaurant concept is an overarching theme that serves as the foundation of your dining brand. Fine dining boasts luxurious experiences. billion by 2032.

License 155

License Food Truck Fine Dining Fast Casual 155

Restaurant365

FEBRUARY 25, 2020

Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Modern Restaurant Management

MARCH 8, 2024

State of Digital Qu announced the results of its fifth annual survey of quick service (QSR) and fast casual (FC) restaurant brands. Digital ordering is still larger at fast casuals versus QSR. Half of fast casuals achieved 26-50 percent digital sales, while nearly half of QSRs had 11-25 percent digital sales.

Catering 251

Catering 2024 2023 Guest Recovery 251

7 Shifts

JULY 20, 2024

For example, casual dining restaurants might post 3-4 times a week, while fine dining establishments might post 1-2 times a week. For example, Shake Shack uses a bright and cheerful color palette with a lot of natural light to highlight their fresh, casual vibe.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

7 Shifts

AUGUST 16, 2024

The more your team sees you willing to put in the extra effort, the more you can influence them to follow your footsteps and build their careers as well. The role involves creating a positive customer dining experience, managing staff effectively, and maintaining financial health. The manager must act fast and assess the issue.

Management 195

Management Management 2024 Leadership 195

Restaurant Clicks

SEPTEMBER 15, 2021

It boasts an urban, casual, and relaxed atmosphere all at the same time. They also have a spacious dining and lounge room where you can sit to enjoy their extensive wine and beer selection. Here you can enjoy a fine-dining American bistro with regionally influenced cuisine. Make a Reservation.

Online Ordering 179

Online Ordering Fine Dining Fast Casual Back of House 179

Restaurant Clicks

APRIL 8, 2025

Slow-smoked over pure oak wood, the meats carry a robust smokiness, with a finely tuned balance of peppery seasoning and juicy tenderness. It’s a great stop for those who enjoy a more intimate dining experience. Its casual setup and welcoming vibe make it easy to enjoy a satisfying meal without the fuss.

Seasonal Menu 78

Seasonal Menu Sourcing Customer Service Customer Experience 78

EATER

MAY 24, 2022

What you get is an uneven, mostly fine, single day’s worth of eating, at the cost of what most people spend on groceries over the course of a few weeks. Because what you get is an uneven, mostly fine, single day’s worth of eating, at the cost of what most people spend on groceries over the course of a few weeks.

Fine Dining 246

Fine Dining Seasonal Menu Food Order Transportation 246

7 Shifts

DECEMBER 18, 2023

Many fast food chains already have successful kiosk setups, with McDonald’s being the most prominent. This information can then influence your marketing initiatives. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking. Your team can also adjust reservations directly.

Management 195

Management Management Email Marketing Point of Sale 195

Black Box Intelligence

FEBRUARY 24, 2023

The top performing segments during the month were fine dining, family dining and upscale casual. The segments with the softest sales growth were those in limited-service: quick service and fast casual. According to a recent TripAdvisor survey, online reviews influence 94% of diners choosing a restaurant.

Point of Sale 98

Point of Sale Fine Dining Social Media Fast Casual 98

Restaurant Clicks

NOVEMBER 8, 2021

My most recent trip involved exploring Nashville’s pizza spots, which offer a great diversity of pizzerias with unique pizza styles and dining experiences. This fast-casual artisanal pizza eatery combines community outreach with Nashville’s musical spirit. Read on to find out where to get the best pizza in Nashville.

Brewery 140

Brewery Online Ordering Back of House Fine Dining 140